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Big Fish Games has a rating of 1.6 stars from 175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Big Fish Games most frequently mention customer service, real money and credit card. Big Fish Games ranks 914th among Games sites.
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This game was ruining my life. Eventually, every time I logged in, I immediately went into deep depression. Spinning in the end felt like I was being cut by a knife every time I hit the button. Eventually I gained severe anxiety and this wasn't a game anymore. There was nothing but an unsatisfied disgusting scam feeling going on every single day. It was one of the darkest places I've ever been in my life. They don't just take your money, they take your energy, self worth and lives. This place makes jail look like a luxury resort, id probably pick sitting in a jail for a month with free food than paying to play this pile of financial raping garbage. One day I said goodbye to my friends and made a resolute on my soul to never ever log into this hell pit EVER. Funny enough all my friends almost decided to do the same, so there wasn't much to leave in the end. This game ate itself with increasing yearly greed and nothing like this deserves attention let alone finance. This game is the epitome of sickness and greed and you can smell its taint.
I have purchased lots of games over the years and yet when I have a problem no one will respond to my request. Suddenly, I can not download or install any of my purchased games, but I can install one of their games in the trial version. Upon reading some of the other reviews this seems to be a big problem with Gamefish. Stay away from their site, because sooner or later you are going to have problems.
BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! BEWARE! RIPOFF! DO NOT PURCHASE FROM THIS SITE! Games don't download after purchase! Beware! Ripoff!
Updated my info with new credit card. They are charging the old credit card. Emailed them several times & got an automated response. Asked if it was a robot.No response. Called & left message for billing. Waited over an hour. No response. Talked to receptionist. She said response time is 24-72 hours! EMAIL ONLY! Please see recent reviews. No Bueno.
HOW DO YOU DOWNLOAD A GAME THRU INTERNET EXPLORER.dO YOU PUSH RUN RUN, OR SAVE RUN. I KNOW ON MOZILLA ITS DIFFERENT. BUT WHY IS THIS SO CONFUSING AND LEAVE THEM ALL THE SAME AND SAVE TH HASSLE.
This stupid site was charging my credit card every month even though it said right on my account that my membership was canceled months ago and it wouldn't be so bad if they were giving me game credits like they are suppose to when they charge your card in the first place but they don't they just continue to take my money and it is impossible to get ahold of anyone to try and resolve it so I had to call my bank and cancel my card.
I had a "club membership" a couple of years ago and was not happy. I decided to get a trial game and was enjoying it until the free trial ended. I was hooked and decided to buy it. As soon as they got my debit number I can't download the game. I have been in the customer service (lol) loop. I'm pissed at myself for thinking they have changed.
Big Fish was fun for a long time. Now in recent months the odds are so favored for the casino it no longer is fun at all. BigFish now is a source of frustration and has just become annoying. Good bye Big Fish. A warning to others gamblers, don't ever spend real money on these games, the odds are so favored for the casino you will only lose it all quickly.
Calling for a boycott of this game until they loosen up their slots and stop acting like degenerate scumbag criminals. Pushing real money for their fake chips, come on... THIS IS A DEPLORABLE SCAM!
I bought over 200 Bigfish games, they are supposed to be for life. Well, I am not dead yet, and I cannot play any of my games. I have been through all of the error codes, looking around online for help and nothing works I even reset my computer to factory.
I hope thy get the problem fixed soon.
I cannot believe that BFG would take down the best Mahjong game ever made - Mahjong Tower Eternity! Shameful - annoying - frustrating - incredibly bad
I have accessed this site exclusively since 2012. It's unfortunate but the site has started to carry games that have explicit, killing of innocent animals that just happen to be bystanders in the games.
I contacted them several times and the individuals who returned my emails had a "I couldn't care less" attitude about my concern.
Under no circumstance will I allow my hard earned money to be used to promote cruelty, and abuse to animals.
Shame on you Big Fish. I hope every one reads my review and stops using your site.
You would think they would be smart enough to let people play for a while on the chips they purchase. I've been dumb enough to purchase their highest chips packages ($108.00 each after taxes are tacked on!)... nope, not the case! They claim the odds are the same as a real casino but the problem with this is... you are NOT a real casino and I'm not winning real money. You are a game threat I'm playing and I'm getting chips, not money.
The only reason they're not being stopped from ripping ppl off is because CHIRCHILL Downs owns this app. Someone needs to grow a pair and stop them!
Their casinos are a huge rip off. Laughable odds, nothing but zeroes, constant popups asking to buy chips. Scam company at its finest.
This is a game. Just a game. But too often people forget that. The scatter games are fun. The People who play seriously and criticize you for not betting high so they can get free chips off you hitting "scatter" are no fun. I have high chips but have good luck hitting 5 scatters. But if I bet my winning range( 18k on Secret Grove) I am called things like bottem feeder and dog droppings. These people make me hate playing. It is not my fault they went broke. When you get free chips for someone who is broke, they should not refer to name calling. If they have a problem they should go have their Mommy change their Diaper. Babies!
It was bought by an american gambling company that profits off making us lead groups of customers against others on 2 different apps that draw more attention to the more profotable one... Its not for real money so they break no laws by not offering or posting ads to prevent gambling addiction... Its a company that helps real people earn real wages... Dont get angry at the tricks they play on us... Get smart and keep letting them hear it without disrespecting the employees... Ill get nothing for trying to make an agreement between grievances... I never had a wife or family and cant beat my addiction of helping others just to make complete strangers enjoy the time spent on there... Im not a strong person but i will stand up fir what i think is right for all and not just whats best for the american company.
When i joined the big fish games club i was happy at the time for over a two year period until one day i noticed that money was going out of my account for games not ordered by me. So i tried to contact the help service which they claim to have but no joy there. I could not sign into my account anymore so i rang my bank and told them what was going on. They closed my account and got every penny back that i had paid to this corrupt company. Never buy games or give them your credit card numbers.
I was a big purchaser of the bigfishgames website and bought a lot of games. I downloaded the app and everything was fine until it stopped working out of nowhere. All of a sudden all of my games that I purchased became a trial game and the app doesn't even let me play them anymore. Kept showing me error message. Money down the drain. When I emailed their help desk they replied to me to read the articles which I already did. Before I emailed them I un-installed and re-installed 4 times based on all the article for all the different error code that the app kept telling me. So, when they replied and told me to read the articles I replied back and was like I already did. Final result was they told me I was rude and to have some respect with the issue still in place. Never buying any more games from this site ever again. I'm just going to find some where else.
Play free game downloads. Big Fish is the #1 place to find casual games! Safe & secure. Games for PC, Mac & Mobile. No waiting. Helpful customer service!