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Big Fish GamesReviews 175

1.6

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Big Fish Games Reviews Summary

Big Fish Games has a rating of 1.6 stars from 175 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Big Fish Games most frequently mention customer service, real money and credit card. Big Fish Games ranks 914th among Games sites.

service
25
value
25
returns
20
quality
24
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Michigan
1 review
12 helpful votes
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Haha such a joke
February 16, 2020

Wasted way too much real money for fake chips. I get it you want to make loot but your shooting yourself in the foot by abusing the people who fund you. Cant wait until you go belly up and all you scamers have to find a, real job. Karma is a $#*!, reap it.

Date of experience: February 16, 2020
Virginia
1 review
7 helpful votes
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Dont buy, rip off!
January 29, 2020

Take it from me and thousands of others that get suckered in to their game and buying coins. Trust me you lose more and will waste tons of money. They take advantage of people really bad and are a piss poor company.

Date of experience: January 29, 2020
Australia
2 reviews
2 helpful votes
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Big Fish potentially costs folk their relationships. When my partner quit after a year and a half, he wasn't twice the man, he was 10 times the man. I consequently realised just how much I'd been neglected & how much he'd neglected doing with his life. Like talking to his children, fixing or replacing old or damaged things around the house & making & progressing towards plans for the future. It literally makes me sick. Why did he do this to me yet say he loved me? It feels now like he abused, shunned & isolated me. I becane cooped up in our little home. I couldn't make friends or maintain existing friendships as I drew closer and closer to wanting to eat my own faeces. What it's made me feel is enough to make a person neck themselves. We're done. You will be too. Either that, or you'll stay imprisoned, doubting your value & losing touch with people outside the home because your partner doesn't make friends anymore nor interacts with or tolerates yours, or you, or his kids, or their mother. Life just stops. It just stops. Mark my words cigarettes have Nothing on what a Big Fish adict will do to your life, mark my words they're like a cancer & will deplete you of your happiness & eventually will & ability to live. It eats up everything. Everything. Finally getting away. I feel as insanely happy & relieved as the chick at the end of that Texas Chainsaw Massacre movie. I will never forget what happened to me. Ripped off is an understatement.

Date of experience: November 18, 2019
Ohio
1 review
0 helpful votes
Follow D J.
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The odds are that you will lose everything you buy. Customer support will lie to you. When asked why I only receive 50K return bonus when my other club members (tier 4 & 5) receive 180k, 230k, 380k... I was told that 50k was the max for tier 7. Absolute lies!
They also have "bots" that will come into a room that comment WTG, TY, GL repeatedly for no reason whatsoever. Look at their profile and see the have billions of chips. I called them out on it while in the room, next thing, I win nothing!
If you don't use their stupid frames and intros, you are not being a community player and get penalized and lose. If you call BF out in your profile comments, you get penalized. Once you have done any of these things... you are screwed. No winnings for you, no winnings for your club.
PC players only get no chip offers, no way to load your own photos unless you have Facebook. Many freebies or chip give aways are only through Facebook. So no Facebook, not being a chirpy "Go Big Fish!" cheerleader, or complaining about unfairness or glitches... you are marked to only lose! Don't waste your time with this site!

Date of experience: October 5, 2019
Pennsylvania
2 reviews
0 helpful votes
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I have had BFG memberships twice. I missed playing the games recently and renewed my membership. I with I hadn't! It's been nothing but technical issues, even though my iMac is up to date and has plenty of space.
I give up. I will find another outlet for my online games.

Date of experience: September 29, 2019
New York
2 reviews
4 helpful votes
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Rip offs
July 11, 2019

I pay for games that don't get installed because of their technical issues, which they refuse to repair or even address. They'll give me a "coupon" to get a free game and that game won't install, either. I'm done with them

Date of experience: July 11, 2019
Michigan
6 reviews
37 helpful votes
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SUNK
July 1, 2019

Before 2018 they were the hottest gaming site. Then they changed management and location but did not upgrade their platform to accommodate the newer Windows 10. HO games no longer downloaded or played right, locking my PC. No actual tech support. Just runaround emails suggesting what you already "know". THE GAME DOESN'T WORK. With a lame game credit good for 5 whole days. I uninstalled.

Date of experience: July 1, 2019
Canada
1 review
15 helpful votes
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Frauds
April 22, 2019

Just know this app is run by frauds. These people should be put in jail. Glitchy slots only pay little amounts when you buy chips. Customer support is awful and should be ashamed to work for such a disgusting company.

Date of experience: April 22, 2019
Oklahoma
2 reviews
8 helpful votes
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Unapproved Charges
April 16, 2019

The company signed me up for a monthly game club charging my credit card account $6.95 monthly without my consent or approval. This is a very devious business I would avoid doing business with

Date of experience: April 16, 2019
Massachusetts
1 review
9 helpful votes
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Big fish casino
March 23, 2019

Dont waste your time. Spend most of the time losing. Biggest waste of time
I dont how this app survives.

Date of experience: March 23, 2019
Michigan
1 review
7 helpful votes
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Worst game ever. I am constantly losing my chips. Never winning anymore. I do not enjoy this game and won't be playing it.

Date of experience: March 15, 2019
Texas
1 review
3 helpful votes
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Game is fun. But lies about giving u points. Game claims to give u freebies n points. Total sham. Who ever developed this game is crock of $#*!. I emailed them. They don't admit point earnings. What a pity on them. Not making correction or pleasing their consumers.

Date of experience: December 23, 2018
Louisiana
1 review
11 helpful votes
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Just like them Club bonuses somebody wins 5 billion your limits 250,000 what a crock you want people to buy but you give nothing back you're always giving your gamers a benefit in your eyes but all you do is steal you're greedy

Date of experience: October 13, 2018
Arizona
2 reviews
3 helpful votes
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If you are are running Windows10. Don't bother with trying to use BigFish games.
I used to love them, but now

(1) trial plays completely freeze computer
(2) some games completely skip the trial and regular game play - and show Bonus play - which won't run unless you complete regular game play. They have great games, but you just can't play them.
(3) When you finish a trial, count on re-booting. They just simply freeze everything.
(4) Customer service used to be good, but not anymore. They don't bother to respond.
(5) If there was a zero (0) review, I would totally do that.

Date of experience: September 18, 2018
California
3 reviews
26 helpful votes
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FUBAR To The Max
September 17, 2018

This gaming site received a support request from me almost 3 months ago, and the problem still hasn't been fixed. Their horse racing game now has the top banner in the middle of the game, blocking the game and making play virtually impossible. The worst case of technical response -or literally non-response- that I've ever seen. Would give it ZERO stars if I could.

Date of experience: September 17, 2018
Georgia
1 review
5 helpful votes
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A Rip Off Site
September 2, 2018

Big Fish Casino Texas Holdem Poker is a low down rip off poker site. Once you're targeted you won't win a hand. The game is rigged to take all your chips, if you let it. I have contacted Big Fish Casino on this issue and all I get is lies, lies, and no fixes. The game continues to rip me off. Don't play there. How can we shut down this site. Please help me with this.

Date of experience: September 2, 2018
Virginia
1 review
4 helpful votes
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Retraction
August 1, 2018

When down loading from Bigfishgames.com, the game did not download as mentioned in my previous review, HOWERVER, there was no issue downloading Big Fish Games through my PC's "Wild Tangent" app, I've downloaded a number of games and find them well worth their prices. Connecting with Wild Tangent's "technical support" is a different matter.

Date of experience: July 31, 2018
Australia
1 review
17 helpful votes
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Avoid big fish casino, its a rip off, all games are geared in favour of big fish, which has the appropriate name as they reel you in. You may win a spin, but the next 5-10 will take double back with no wins at all. We now casinos win, but at least in a real casino they have laws that they have to give a percentage back to the house, no such rules with big fish. It would be cheaper to fly to vegas, rent a room and thrown $500 on the floor and go home again, at least it would last longer

Date of experience: June 15, 2018
California
2 reviews
12 helpful votes
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The Big Fish and Jackpot Magic casino games are starting to be a real bore. You NEVER win, no matter what your bet level is, and you continually run out of coins. Im in a club in both sites and none of them can move up or do anything, one of which has 40 members, seems like we should be able to do something? Used to be fun, now it's frustrating and getting to the point where i am thinking of taking both games off and moving on to something else that is at least entertaining... I don't spend real cash to play, cause i don't get real cash in payout, so figure it out game masters, you will soon lose your following if you continue to wrap it so tight no one can play except at the bottom bets with no real wins.

Date of experience: June 13, 2018
Washington
1 review
4 helpful votes
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Wondering why I cant play any of my games? Its saying I need the latest update. Well, its updated to the most current but still wont open. Also saying is not longer available in the App Store, went there and saw not one game was there anymore. I paid a lot of money on these games, I want a refund!

Date of experience: June 7, 2018

From the business

Play free game downloads. Big Fish is the #1 place to find casual games! Safe & secure. Games for PC, Mac & Mobile. No waiting. Helpful customer service!


bigfishgames.com
Founded in 2002
Seattle, WA, United States