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BigFrameReviews 3

4.0

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BigFrame Reviews Summary

The company is recognized for producing high-quality digital frames with exceptional resolution, which customers appreciate for their visual appeal and versatility. However, some users express frustration with the practical aspects of using the products, particularly regarding photo management and mounting options. While customer service is noted for being responsive, particularly in addressing mounting concerns, there are indications that the ease of use and setup could be improved. Overall, the company enjoys a positive reputation for product quality but may need to enhance user experience and support to fully satisfy its customer base.

This summary is generated by AI, based on text from customer reviews

Minnesota
1 review
1 helpful vote
Follow Rochelle P.
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Love my frame BUT...
January 1, 2016

The quality is beautiful but my husbands gift to me was not really practical since I am not real handy with the computer work. Lots of work downsizing photos to fit. I can never get the photo to fill in the whole frame. I have had digital frames for years and have never had to pay someone to download pictures for me.So $700 frame plus a couple hundred in paying someone every time I want to add pictures.

Date of experience: January 1, 2016
Tennessee
1 review
1 helpful vote
Follow Janette B.
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I love my 19" and 22", which you would think you only need one for family photos, but I run music videos on the living room one and all my family photos (over a 2000) on the dining room one. They have larger frames that I was going to get one for my parents.

Date of experience: July 23, 2012
62 reviews
312 helpful votes
Follow Stacy T.
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Largest digital picture frames with high resolution - I bought the 22 inch LCD to display my photos and I have to say the image is wonderful and the resolution is also the highest around right now. The only drawback is the mounting options. The extension cord stick out of the back and there is no way to mount it flush against a wall. I called the company and they will put a VESA mount on it for you for free, so if that is a concern, give them a call. Otherwise it is a great product. Note there are some funny looking holes on the top of the picture frame, I think they need it for heat control or something.

Date of experience: July 11, 2008