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B&H Photo Video

How would you rate B&H Photo Video?
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Washington
3 reviews
1 helpful vote
Follow RaNaldo S.
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Shopping with B & H has been and remains consistently good for me. Here I can get good deals and save on shipping cost. When more help is needed the communication is helpful and trustworthy. Thanks.

Date of experience: August 14, 2017
West Virginia
1 review
0 helpful votes
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Their website is easy to navigate. They were the only one that had what I wanted in stock. The price is good, and shipping was free and quick. It was a pleasure doing business with them.

Date of experience: May 7, 2017
Arizona
1 review
0 helpful votes
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Fast Service
November 12, 2019

B&H Provides plenty of information to help in making a decision on which product to buy. I have used B&H many times and would recommend other buyers to give it a try. You won't be disappointed!

Date of experience: November 11, 2019
Illinois
1 review
0 helpful votes
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Love B&H. Their site is easy to navigate and all of their products are excellent. They're the place I go any time I need to make a purchase of new gear for my photography business. Thanks!

Date of experience: August 27, 2021
Kansas
1 review
7 helpful votes
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I am a High School photo instructor, I buy TONS of photo gear and equipment... B&H service is consistently lame... it sucks... the reps that I talk to are arrogant and condescending, less than helpful and rude. I recently had an issue with a tripod that I bought from them, they told me to contact the manufacturer, when I asked for the number, the rep told me to google it.
I AM PREPARING TO SPEND 25,000 ON NEW CAMERAS FOR MY DEPARTMENT AND
I WILL NEVER BUY FROM B&H AGAIN.

Date of experience: March 9, 2011
Georgia
2 reviews
0 helpful votes
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Always great. Fast Shipping. Been using them for years for all types of purchases. I've never had any problems with these folks. Im 59 and started using them in my 30's

Date of experience: August 12, 2018
Pennsylvania
1 review
0 helpful votes
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My one stop shop
August 8, 2017

Huge selection of products, very fast "FREE" expedited shipping, great customer service and great return or exchange services. Very fair pricing.
I see no need to look any further then B&H Photo.

Date of experience: August 8, 2017
California
1 review
0 helpful votes
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It's harder to compete with behemoths like Amazon these days, but B&H does it, with quick and great service. If you're looking to support other businesses online, here's one to choose.

Date of experience: August 30, 2018
California
1 review
0 helpful votes
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B&H Always has what I need
September 11, 2017

It is so easy to shop B&H. I've always found what I need and never had to return anything! I have bought several cameras and a lot of accessories from them.

Date of experience: September 11, 2017
Pennsylvania
1 review
0 helpful votes
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Live chat was not helpful
September 12, 2017

The man who answered did not know what I wanted even though, in fact, you do carry the item. I had to ask a friend who gave me the proper link. Then, of course, it was a very easy order.

Date of experience: September 12, 2017
Virginia
1 review
0 helpful votes
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Great service, very little wait time and very polite folks. Nice to speak with people that know what they're talking about. I'm very satisfied with B&H Photo Video.

Thank you,

WB

Date of experience: March 24, 2019
Michigan
1 review
0 helpful votes
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Love these guys.
September 27, 2017

Competitive prices, great website interface. Free shipping when I didn't expect it. Thanks B&H!
Only thing I don't like is the 100 character minimum in the review section. Why is this?

Date of experience: September 27, 2017
Washington
1 review
0 helpful votes
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Great company
March 6, 2018

I have ordered many items from B&H, and have always gotten quality equipment. If necessary to return an Item, there is no problem. You do have to pay the shipping fee.

Date of experience: March 5, 2018
Pennsylvania
3 reviews
0 helpful votes
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Have made quite a few purchases from B&H and have always received reasonable prices and fast shipping. And they carry just about anything in the photo / electronics category you would want.

Date of experience: October 19, 2017
California
1 review
0 helpful votes
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The staff at B&H Photo is very knowledgeable and friendly. No question is too basic. They help you find the right equipment even if you don't know what you're looking for.

Date of experience: June 19, 2018
Massachusetts
1 review
0 helpful votes
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B&H Photo and Video
June 19, 2017

Superb website, prices and service. Items on website are professionally described and presented in an easy to navigate site. I look elsewhere, but one can not beat the service at B&H.

Date of experience: June 19, 2017
Ohio
1 review
0 helpful votes
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The Best
June 9, 2017

Always have what you need and a live person who knows the hardware & software that you can ask questions before you purchase, recommend another choice if you are comparing items,

Date of experience: June 8, 2017
New Hampshire
1 review
0 helpful votes
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Ditto, my order process was quick, easy and painless... Like all my other dealings with B&H... Just wish I had the $$ to purchase a Pentax K-P but alas I am too poor...

Date of experience: November 26, 2018
Texas
1 review
0 helpful votes
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I keep coming back
November 27, 2017

There are lots of options but I keep coming back to BH. I just wish they'd offer free, expedited on all the expensive toys I buy. "Expedited" is not FedEx Ground.

Date of experience: November 26, 2017
Massachusetts
1 review
0 helpful votes
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I'm making a computer for a friend. B&H has the right Intel NUC bare-bones computer, the solid state drive I wanted, the 8 gig of memory I wanted and an install-version of Windows 10 Home. And because an order placed on B&H Monday 3:15 PM ships the same day, I'll get it on Wednesday in Massachusetts. What a company! Anyone between DC and Boston should only shop at B&H.

Date of experience: August 26, 2019

Overview

B&H Photo Video has a rating of 3.7 stars from 3,792 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.

service
343
value
354
shipping
347
returns
217
quality
333
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