I am a High School photo instructor, I buy TONS of photo gear and equipment... B&H service is consistently lame... it sucks... the reps that I talk to are arrogant and condescending, less than helpful and rude. I recently had an issue with a tripod that I bought from them, they told me to contact the manufacturer, when I asked for the number, the rep told me to google it.
I AM PREPARING TO SPEND 25,000 ON NEW CAMERAS FOR MY DEPARTMENT AND
I WILL NEVER BUY FROM B&H AGAIN.