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B&H Photo Video Reviews Summary
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
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It is always a pleasure to shop on line and even better in the store in NYC. Quick and easy shopping on line
Yes, I shopped my purchase at Amazon - and came back to B&H to place the order.
I have dealt with B&H for decades now, and have been very happy.
Looking forward to working with B&H in the future.
B&H continue to be the best and greatest resource for pro photo/video/audio gear.
Excellent customer service.
B&h has so much of what an artist needs and it's all good quality. This is just what I was looking for- I have a pile of drawings and papers of all different sizes that need long term TLC and storage. B&h has a big selection and this role will give me flexibility with no waste.
Simply put, they have what we need and they deliver as promised. I wish all our vendors performed to this level.
I'm an occasional customer and have been very pleased with their prices and quick service! Very easy to place an order.
A friend recommended this site to me for all my photographic needs. I found the site easy to navigate and found what I was looking for right away.
Most trusted store and best prices with no tax and shipping cost. I have been buying from B&H for quite some time and have never had any issues.
One thing would be great if they include return shipping like Amazon.
I *constantly* compare prices between B&H and Amazon, and I'm surprised how rarely I go with Amazon (even with Prime!) I suppose it helps that I am typically buying more than $50 of equipment- that free shipping can be a deal maker.
In this day and age of amazon it's hard to imagine an online store that can compete, but B&H seems to be doing just that. Their prices are right on par with Amazon, their selection is vastly superior, and their support and instructions are just about the best out there. This is definitely my go to stop for camera gear.
Don't change anything, you guys are the best! I have spent thousands of dollars at B & H and so far they have never fallen short of my expectations.
They offer great shipping. Can't wait to get my new Samsung! Will update review about product when arrives. Getting in one day!
Always great. Have been doing busiiness with B&H for more years than I can count. Never a problem and always super service.
B&H Photo consistently beats other website prices (including Amazon) and has quick shipping and great customer service. I always check B&H before buying anything!
They think of everything. The process of ordering is intuitive and sets the standard. I always feel that I can count on B & H.
Worry free shopping. I have spent thousands of dollars at B & H and so far they have never fallen short of my expectations.
I'm a regular customer and have been very happy over the years. The products I'm looking for at some of the best prices available.
Both their physical and online stores are great. Knowledgeable staff and prompt delivery from their online store. What a retailer should be!
I buy them from another country, I bought a laptop which arrived in perfect conditions, in the stipulated times. Now buy a Linksys EA8500 and I hope to repeat the experience, for me are highly recommended
From the business
Shop Digital Cameras, 35MM Camera Equipment, Photography, Photo Printers, Computers, Home Theater, Authorized Dealer Canon, Sony, Nikon, Apple, Olympus, Panasonic, Kodak, JBL
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members