I am satisfied with the fact that the order is formed quickly and delivered on time. It's really convenient if you need something urgently.
A quick Google of this company unearths many 1 star reviews, wish I'd done a more thorough search before giving them hundreds of dollars! I spent $686 for a Zhiyuntech Crane v2 gimble from BHPhoto's online store. 18 months later & after only
Light use, it's dead! Disgusted at the response from them
"purchase a replacement" it's hardly been used! Nearly 700 dollars
& they expect me to buy another one! AVOID GIVING THIS COMPANY
YOUR MONEY - #rippedoff #buyerbeware APPALLING CUSTOMER SERVICE. RUDE
AND ARROGANT! Their response when I threaten to take them to court "All
The Best!". They have then "liked" my Tweets pointing out the litany of
Negative reviews of them online, seemingly revelling in providing poor
Service!
Found most of what I needed. Spare battery price increased 10% in 8 months since last B&H order. :( Result of foreign trade wars? Who knows.
B&H always has some of the best prices around. Fast shipping and great customer service. I shop here for all of my electronics needs.
Based on my many year of experience, B&H is always my first choice for photo related items. Do likewise and you will be happy too!
I love B&H. They always leave me pleased with there super fast shipping, and the film is, easily, cheaper than anywhere else I know of.
I am thoroughly impressed with the B&H web layout! Very informative and helpful at every turn. I will certainly be returning for my next upgrade!
These guys have great selection and service. I highly recommend B&H for everything they offer. Seriously. I don't even get it, but it's true.
Foe me, B&H has been the most reputable retail, photo-video dealer for the last 38 years... hands down... and that's an absolute fact, Jack.
The website is easy to use, has wide variety of photography and other equipment, and ships when promised! Have never had a problem with B & H!
On orders big and small they have taken care of me. If there has been an issue with a product they replace or refund extremely fast.
I been using B&H for a year, decent prices their site is informative and when you call they give straight forward and honest advice.
This was just a simple online order of one item, but your reputation is so great. I teach photography and your site gets my recommendation.
I always look to B&H for the best prices when I'm doing comparison shopping online. No complaints here they always take care of me
I've been buying gear from B&H for years. It is my go to store. Always easy to deal with. Super quick shipping. Extremely satisfied.
It's always a pleasure buying through B&H... great customer service when needed, easy to make orders, and of course the best prices and deals.
I've been checking Deal Zone everyday for years and consistently am able to find incredible deals on equipment I can and will use. Highly recommend!
B&H makes the shopping and ordering experience friction free. I have been buying photo equipment from them for many years, they are the best.
Overview
B&H Photo Video has a rating of 4 stars from 3,791 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with B&H Photo Video most frequently mention customer service, free shipping and great prices. B&H Photo Video ranks 2nd among Camera sites.
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- New York, NY, United States
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Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Web No: 1046186779 Thank you for your order and this feedback. We regret your dissatisfaction. This order, for a $499.00 item, is dated 2 August 2017. Our return policy time period is thirty days. The manufacturer's warranty policy is one year. Both have expired. It is regrettable you did not select a Squaretrade extended warranty when you made this purchase. As we stated elsewhere, If you believe it would help for us to intercede with the manufacturer on your behalf we'll be happy to do so. -- Henry Posner / B&H Photo-Video