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A quick Google of this company unearths many 1 star reviews, wish I'd done a more thorough search before giving them hundreds of dollars! I spent $686 for a Zhiyuntech Crane v2 gimble from BHPhoto's online store. 18 months later & after only
Light use, it's dead! Disgusted at the response from them
"purchase a replacement" it's hardly been used! Nearly 700 dollars
& they expect me to buy another one! AVOID GIVING THIS COMPANY
YOUR MONEY - #rippedoff #buyerbeware APPALLING CUSTOMER SERVICE. RUDE
AND ARROGANT! Their response when I threaten to take them to court "All
The Best!". They have then "liked" my Tweets pointing out the litany of
Negative reviews of them online, seemingly revelling in providing poor
Service!
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I completely understand if something gets damaged in shipping, but my box isn't perfect shape and...
Extremely disappointed with this company. Ordered a product weeks ago, and it still hasn't shown...
Web No: 1046186779 Thank you for your order and this feedback. We regret your dissatisfaction. This order, for a $499.00 item, is dated 2 August 2017. Our return policy time period is thirty days. The manufacturer's warranty policy is one year. Both have expired. It is regrettable you did not select a Squaretrade extended warranty when you made this purchase. As we stated elsewhere, If you believe it would help for us to intercede with the manufacturer on your behalf we'll be happy to do so. -- Henry Posner / B&H Photo-Video