Always great selection and prices. I almost always find just what I'm looking for and at a great price. Fast shipping too!
I have shopped for many items and found that B&H Photo is consitently the best on variety, value, and has a great easy to use website.
I have purchased several different products for my Canon cameras, my rigs, and accessories. I have been satisfied with B&H's customer service.
Always great service and quick response to inquires about products. Great prices too!
Thanks again for the great support and product offerings.
Both their physical and online stores are great. Knowledgeable staff and prompt delivery from their online store. What a retailer should be!
I like that I can speak to a knowledgeable person before making a purchase. They have a great inventory of used equipment.
Great pricing, free shipping, great service, easy to navigate web site, customer service is on the money, convenient to use pay pal
B&H is a step above so many other online retailers. Just so nice to work with and easy to do business with!!
I've been dealing with B&H for many years and have been very satisfied with the quick turnaround, quality service and reasonable prices.
I would recommend B&H to any and everyone. They are easy to use, quick to respond, and customer services is always responsive.
I never received everything I ordered in working condition, and kept getting the runaround from them. Will not purchase from them again!
You guys have the best service and ease of online ordering of any I use. Thanks and keep up the great work
As usual ordering from B&H Photo Video is easy and fast. The prices are good, and the expedited shipping is too! Excellent
No place has such a great selection! And free shipping! It's a great place to shop when you're still doing darkroom work.
I have always been happy with the products and the service. After checking around, I generally go back to B and H.
I never have any problem with my order and they got what i needed when i ordered, I'll be order again soon!
In this website I can find any item that I need in a easy and intuitive way. I recommend to buy here
Great inventory and easy to order. I work both in visual and audio fields. I can get everything at B and H.
Overview
B&H has established a strong reputation for offering a wide range of quality products, particularly in photography and electronics, often at competitive prices. Many customers appreciate the efficiency of their shipping and the informative nature of their website. However, there are notable concerns regarding customer service, including delivery issues, inadequate responses to complaints, and strict return policies that leave some customers feeling unsupported. While loyal customers value the company's product selection and pricing, the recurring complaints about service delays and lack of accountability suggest a need for improvement in their customer service approach.
This summary is generated by AI, based on text from customer reviews
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- New York, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Order # 1059832825 Thank you for your order and this feedback. We regret your dissatisfaction. We needed additional information to determine the cause for your problem. Having received that, under B&H 840639080 we are sending a replacement of the defective product you originally received. -- Henry Posner / B&H Photo-Video