website thubmnail of BHFO

BHFO

How would you rate BHFO?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
15 helpful votes
Follow Ton M.
Unfollow Ton M.
Send Message
Share Review
Report Review

I bought sandals on amazon from this third party BHFO and they use DHL express who will charge you additional fees in Canada. I try to reach them but poor customer service. Will never buy from them or Amazon US ever again ( if youre from another country)

Date of experience: June 14, 2019
New York
3 reviews
29 helpful votes
Follow Gail F.
Unfollow Gail F.
Send Message
Share Review
Report Review

Challenging customer service
April 12, 2023

After days of asking why BHFO UPS second day air status showing just label created...finally acknowledged package is lost. Lots of messages, finally a refund is pending.

Date of experience: March 13, 2023
California
1 review
0 helpful votes
Follow Julie O.
Unfollow Julie O.
Send Message
Share Review
Report Review

Velvet pants
January 4, 2023

Nice product. What I wanted. The only disappointment for me was it says it ships USPS which I use a lot and priority only takes about 2 -3 days these took a long time. I wanted to wear them for a xmas party and they didn't get here until the 29th! I ordered a different pair off poshmark and they were here in 2 days USPS along with 3 other pair of pants. So when they say they ship USPS it ships UPS and then switches to USPS so it comes at a snails pace! Bummer.

Date of experience: January 4, 2023
Australia
1 review
0 helpful votes
Follow Decca B.
Unfollow Decca B.
Send Message
Share Review
Report Review

Very nervous experience
April 25, 2024

I have been shopping with BHFO for 2 years. This is not the first time I have received the items with wrong sizes. For example, I ordered size "2P" for Connected Apparel Womens Petites Knit Ruffled Bolero. However, a "14P" had been received this morning. I feel very nervous every time when I open the parcel. According to your return policy, even BHFO makes the mistake, I still need to incur the shipping costs. Also, the return process has been painful and it is very expensive to ship the wrong items back. Therefore, I have decided to stop buying from BHFO.

Date of experience: April 15, 2024
South Carolina
1 review
22 helpful votes
Follow An A.
Unfollow An A.
Send Message
Share Review
Report Review

Stay Away
April 4, 2016

This company sold me a dress with a hole in it, and is refusing to let me return it. I purchased the dress on eBay. It was listed as new. When I received it, I found a hole the size of a dime in the seam of the thigh. When I sent a message to exchange it, they sent me a message stating that some of their items may not list certain defects, such as holes, pulls, or loose threads. But this company can list something as new and unworn. It's false advertisement and they know it! Unbelieveable. Now I want to return it and never deal with this company again. And I will post this everywhere I can to warn others not to deal with BHFO either.

Date of experience: April 4, 2016
Massachusetts
1 review
0 helpful votes
Follow CAM K.
Unfollow CAM K.
Send Message
Share Review
Report Review

Received my order
February 26, 2024

Received my order very quickly, and as described. I was worried the shoes would be damaged or worn and returned, but they were brand new just without the original box. Great deal too

Date of experience: February 26, 2024
Canada
5 reviews
23 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Send Message
Share Review
Report Review

Shipping outrageous
February 16, 2016

New shipping provider now collects on behalf of my government for duties and taxes instead of my government collecting it themselves and Now shipping costs have doubled. On a hundred dollar purchase plus $60 shipping plus $40 duty and taxes plus $10 for DHL to handle my monies instead of my government collecting them now the shipping is more than the merchandise and %10 is because DHL collects instead of the government and that fee is on even a $20 order. BHFO has no comment or even will respond.

Date of experience: February 15, 2016
Illinois
1 review
0 helpful votes
Follow April T.
Unfollow April T.
Send Message
Share Review
Report Review

Lovely boots
February 1, 2024

These boots are a rare find, and they're not too gaudy or busy. They're very classy and the heel is just right so glad I was able to find them at such an incredible price. This is why I'd love BHFO.

Date of experience: February 1, 2024
New York
5 reviews
13 helpful votes
Follow yla s.
Unfollow yla s.
Send Message
Share Review
Report Review

Awesome!
April 19, 2020

1. Fast shipping + fair fees
2. Perfect quality
3. Cheap prices
I ordered several times from this website in 2018-2020. And I will order again! I do not understand why people write negative reviews.

Date of experience: April 19, 2020
Pennsylvania
0 reviews
0 helpful votes
Follow David K.
Unfollow David K.
Send Message
Share Review
Report Review

BHFO has a new fan
January 4, 2022

BHFO price compared to another site looked almost too good to be true, but shipping was quick, and there was my jacket. Brand new with tags, first quality, exactly as pictured. Excellent experience!

Date of experience: January 4, 2022
Canada
4 reviews
31 helpful votes
Follow Chris J.
Unfollow Chris J.
Send Message
Share Review
Report Review

Shady ethics.
November 14, 2019

They use deceptive pricing and are misleading in every aspect of their business model. I advise against giving them your business.

Consider yourself warned!

Date of experience: November 14, 2019
Florida
1 review
0 helpful votes
Follow Sasha J.
Unfollow Sasha J.
Send Message
Share Review
Report Review

Good selection sizing off
November 10, 2023

Great selection easy checkout decent shipping times. BUT beware don't buy final sale items. The sizing is was off on my sneakers by an entire size and I ordered my normal size.

Date of experience: November 10, 2023
Washington
1 review
0 helpful votes
Follow Jinhua T.
Unfollow Jinhua T.
Send Message
Share Review
Report Review

Good
August 6, 2023

Fast delivery, good quality. Although one dress doesn't fit and can't be returned since it's final but this is understandable. Overall experience is positive.

Date of experience: August 6, 2023
Florida
1 review
0 helpful votes
Follow Ana V.
Unfollow Ana V.
Send Message
Share Review
Report Review

Easy
December 20, 2021

Easy shopping, very good tracking information.
Just as the description, great fit, ill suggest to add up on the size, im 12, i ordered a 11, but a 14 would've been more comfortable...

Date of experience: December 20, 2021
Canada
1 review
16 helpful votes
Follow Bart S.
Unfollow Bart S.
Send Message
Share Review
Report Review

Gave a negative review ( old used clothing, advertised as new) and have been banned from purchasing from them on eBay.
They were my fave sellers a few years ago. Something's happened.

Date of experience: September 7, 2019
New Jersey
1 review
0 helpful votes
Follow ROBYN T.
Unfollow ROBYN T.
Send Message
Share Review
Report Review

Nice boots
December 19, 2021

I ordered 2 pair of boots and they are awesome. Great price and overall experience but 1 pair had a scuff mark on them. I will have to see how the exchange process is.

Date of experience: December 19, 2021
New Jersey
1 review
0 helpful votes
Follow Rina T.
Unfollow Rina T.
Send Message
Share Review
Report Review

Convenient shopping
February 22, 2024

Got a dress for a really great price. Needed it for a formal occasion and didn't want to spend too much, but wanted something of good quality. This site helped with that.

Date of experience: February 22, 2024
New York
1 review
0 helpful votes
Follow Grace U.
Unfollow Grace U.
Send Message
Share Review
Report Review

Always a great shopping experience
January 22, 2022

Products always ship very quickly and customer service is excellent. Very pleased with the selection and prices for items have great value. An avid fan of BHFO.

Date of experience: January 22, 2022
North Carolina
1 review
0 helpful votes
Follow Linda X.
Unfollow Linda X.
Send Message
Share Review
Report Review

?
December 20, 2021

Ive shopped here often. Im back because you have it all…. Good product…good prices…good service. Though shipping is out of sight! I know! Its Christmas!

Date of experience: December 20, 2021
Florida
1 review
0 helpful votes
Follow Elizabeth M.
Unfollow Elizabeth M.
Send Message
Share Review
Report Review

Satisfied Shopper
August 30, 2023

It was easy to shop, Great Brand name merchandise, good quality, & shipping experience. The best of all are the prices! I am recommending to everyone.

Date of experience: August 30, 2023

Overview

BHFO has a rating of 4.2 stars from 667 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BHFO most frequently mention great prices, customer service and good quality. BHFO ranks 6th among Discount Designer Clothes sites.

service
27
value
26
shipping
27
returns
25
quality
24

Instant Feedback

5,283 reviews