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Claim Your BusinessBH Cosmetics has a rating of 1.98 stars from 193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BH Cosmetics most frequently mention customer service, tracking number, and business days problems. BH Cosmetics ranks 210th among Cruelty-Free sites.
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Everyone is freaking out about waiting a month for their package, but it is covid! It is not BH cosmetics fault. The eyeshadow pallets and eyeliners I ordered arrived in just under a month. The quality was way above what i expected for the price. Im really very happy with this purchase and will definitely be ordering again. Im so glad i ordered before reading these reviews because they would have stopped me from ordering. A little patience goes a long way during these times.
Don't order from this company! I ordered on 07/07/20 and my order is STILL pending shipment! I emailed CS, and they basically told me too bad! They wouldn't let me cancel my order although it's still pending shipment! I ordered from glow recipe on 7/12, and they have already sent me shipping confirmation! During this pandemic I have ordered from several companies and have had 0 issues! Go elsewhere with your hard earned money
Maybe I lucked out, but I ordered my products last Friday, and received today. I had free shipping, and completely understand economy shipping to keep the price down.
I'd be annoyed if I were paying a subscription for free shipping and had to wait a week for my order, but these are all discounted products and part of that discount passed on is keeping shipping costs at a minimum. You're not getting 2 day delivery with that price breakdown.
I have ordered from them at least twice, and each time the package has taken longer than expected. I absolutely love what I have gotten from them, the mascara I'm still on the fence about but everything else I love. The packaging it's shipped in is amazing, everything came perfectly packed no damage. I sent an email asking a question to them and received a quick response. The eye shadows are so pretty and have such great color. The lip pencils and liquid lipsticks are so pigmented and have great staying power. Overall, I would recommend ordering very early and paying attention to the sales. I would order again and suggest this company to others.
I've ordered from BH Cosmetics a few times and never had trouble. They ship from the west coast U.S. and for me arrive within 5 days. Their eyeshadow pallets are a great bang for your buck since the pigments are rich and the price is a steal. Their brush sets are a decent quality and well worth the $10-$15 bucks for a set vs. $15 for one MAC brush. They always have sales and there's usually good deals when ever I visit the site. Overall they're a decent place with consistent quality.
I didn't realize until after ordering that there were "issues" with BH Cosmetics products or shipping. Cue panic mode. I placed my order on or around December 5/6, expecting to have it arrive in time before christmas that I could check for broken product, and then wrap and give it to its recipients. I didn't get notification about product movement until almost a week later, on the 10th saying it "shipped". However when I checked tracking, it didn't even get to the shipping company until the 11th. So, when BHC says it's shipped, it's not: It's just had the shipping label printed. Then, the estimated arrival date from California to Alabama was said to be the 20th of December. Considering I had ordered on the 5/6th, that's entirely too late, even for Christmas ordering, since Christmas deals don't happen until that week anyway. However, after being in Merkel, Texas, for about 36 hours according to tracking, which I checked less than 2 days ago, all my product arrived today, the 15th. And of my FIVE eyeshadow palettes, and one liquid lipstick, not a single pan of a single product was broken. And 9/10 day shipping is fairly reasonable considering it traveled the country, WITHOUT breaking, during the holiday season.
So the shipping communication needs work, because it's highly inaccurate; And their shipping information landing page is wayyyyy unupdated, you 100% need to copy the tracking number and actually search the shipping provider's tracking system to accurately view its progress. But overall, I'm grateful and impressed that all is well.
I ordered a set of brushes on a Tuesday and to my surprise when I got home on Saturday the package was waiting for me at home! The set of brushes was $32.00 (it was on some sort of discount) and the brushes came in a sort of wrap around makeup brush belt holder and I got a free sample of a mascara. Overall the brushes are great and were in great condition when I got them. I think these are good brushes for beginners or for people who don't want to spend a lot of money on brushes. They work very well and totally worth the price!
BH Cosmetics Offers Hiqh-Quality, Affordable Makeup. Find Amazing Deals On Eyeshadow, Mascara, Lipstick, Blush & More. Plus Great Customer Care!
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