Ann M.

I have ordered from them at least twice, and each time the package has taken longer than expected. I absolutely love what I have gotten from them, the mascara I'm still on the fence about but everything else I love. The packaging it's shipped in is amazing, everything came perfectly packed no damage. I sent an email asking a question to them and received a quick response. The eye shadows are so pretty and have such great color. The lip pencils and liquid lipsticks are so pigmented and have great staying power. Overall, I would recommend ordering very early and paying attention to the sales. I would order again and suggest this company to others.

I used to love ordering their products when I was in college so I figured now that I wanted to start wearing makeup again I would go back to a brand I knew. I placed my order and found out that the same day or next day they started a huge sale. I emailed to see if I could get them to give me the price difference for the sale that was going on and the attitude that I was received with was amazing. I spoke to several people as no one wanted to help and finally someone told me I would get a ONE TIME EXCEPTION and that I needed to pay more attention in the future. To future sales I don't know about. Okay. Strike one. Strike two, there are no ways to return products you don't like. Strike 3, the quality of their products are hit or miss. I know you will never fully love everything from every company but they need to work on making everything better overall from quality to customer service. They used to be about quality and that packaging was kept more basic to focus on the product and now it seems they have lost site of their original intentions. They just lost a customer. I know that is chump change for them and they probably don't care, but at least now I can tell other's go spend your money where if you have an issue your voice is heard.