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Hawaii
1 review
0 helpful votes
Follow Joel J.
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Trying to make a deposit with this company is a hassle…they keep saying deposits are denied but they are not

Date of experience: April 22, 2025
California
1 review
0 helpful votes
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Guys this place is a fraud we need to expose them,they ain't even based out of america,thier from Puerto Rico, they use immigrants in America to act as locals i called all around Hella numbers and every time I've gotten the run around and never got cashed out after my winnings,they are a fraud they take your ID info and bank info plus what you put down on a bet and you get nothing back.expose them.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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Deposit through China
February 4, 2025

I've been charged up to 14% fee instead of the 7.5% fee they advertise. I sent them copies of my bank statements showing all the fees and they asked for more documents. I finally gave up! They screw you any and every way they can and there's not a damn thing you can do about it.

Date of experience: February 4, 2025
New York
1 review
2 helpful votes
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BetUS welched on paying me for my winning Super Bowl bet Eagles +1. Deposited they hit my card, made a bet $250 saw my remaining $50 below that bet that on under 48 1/2 (lost that) but when I went to get my payout (minis their $23 vig on my winning bet who ever heard of paying vig on a winning bet!?) I was told I bet Free Play and had to accumulate $8400 in additional bets to request a payout. Even if I did, they try to jam you with flim-flam crypto bitcoin payouts and if you request a wire xfer they gig you $45 for that!
But I would not bet $8400 in 40 years and I'll be dead by then. The only betting I do is on Super Bowl every year to make it interesting $200 - $300.
I got my initial $300 back and they welched on my winning bet! If I saw one of these punks I'd drop him on the spot.

Date of experience: February 9, 2025
Texas
1 review
3 helpful votes
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Total scam
January 12, 2025

Will never get your money back even if you win.
Stay away.
These guys are the reason we cannot get real legal online. Give it all a bad name.
Crooked as can be

Date of experience: January 12, 2025
Michigan
1 review
1 helpful vote
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Never let you cash out
February 2, 2025

What a scam. You never get to cash out. This place continues to delay my cash out. Over 3 years and I can't cash out. Total scam site

Date of experience: February 2, 2025
North Carolina
1 review
3 helpful votes
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BET US IS A FUKIN SCAM
November 18, 2024

Got $25 free play to get me to come back won $1400 tried cashout.said max payout on $25 free play is $125.adjust account to $125
Bet $125 won $495.went to cashout.saying still max is $125 payout.now nobody answering chat.this fukin place is SKETCHY SHADY BS SITE! DO NOY USE!

Date of experience: November 18, 2024
Washington
1 review
4 helpful votes
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When there is NO advantage to dealing with a foreign based company that provides no extra joy, comfort, excitement, or promotions, why would any rational person choose to work with these 4 year olds who already have a warm seat in hell waiting for them? Just because these sub-human fecal matter will be praised by the Devil and rejected by God does not mean that we should give them the opportunity to do the Devil's work. Please stay away - if any one wants to private message me - I will share every detail of my numerous horrific experiences with them. Let's cost them so much in no new business that MAYBE they treat CUSTOMERS with a modicum of decency. I am not holding my breath. I am willing to remove every truthful but critical review if they do the right thing with the funds that they have frozen and stolen from me. PLEASE let my TRAUMATIC experience do some good for others - STAY AWAY FROM THESE THIEVES.

Raymond G*p*t* in Indiana

Date of experience: November 15, 2024

WOULD GIVE NEGATIVE STARS IF I COULD
November 3, 2024
Previous review

SCAM! SCAM! SCAM!

They will not pay out. They want to talk on phone instead. Worst business of any kind that I have ever encountered. Stay away no matter what the promotion is. These are evil people that are undoubtedly going to Hell.

Date of experience: November 3, 2024
California
1 review
0 helpful votes
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DO NOT USE CASINO. SCAM
November 24, 2024

Do NOT USE CASINO
Their free slot play is a scam
Their roll over policy requires a 30x rollover over in a week. Depositing 950, that is 30 thousand accumulated bets. Unreasonable and very much a scam.
DO NOT USE CASINO

Date of experience: November 24, 2024
Texas
1 review
2 helpful votes
Follow Mike M.
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I created an account and deposited money with pure ease, but after winning my bets, they make it nearly IMPOSSIBLE to withdraw your money. I was told that NO payout can be submitted for 72 hours after a deposit, even though the deposit had already been taken from my bank account. They WILL NOT send it back to your card (as any other site will), but they force you to use crypto, or receive a paper check that takes over a week to receive. I reluctantly decided to create a crypto account in order to get paid quicker. I made a minimum withdraw the first time to be sure everything was set up correctly. It went alright and only took about a day. When I decided to pull a larger amount out is where everything went bad! I requested a payout in bitcoin and they say it could be up to 24 hrs. After over 30 hours, they cancelled my payment request with no explanation why. They just tell me to request again and wait another 24 hours. After speaking with them on the phone and them being extremely rude and unprofessional, I told them that I would file a complaint against them. I was told because I made a "legal threat" that my payment would now be processed in 7-10 business days and my account suspended. So here I am on day 7 of trying to recover my winnings and now I'll have to wait to hear back from my attorney to see if I will have to pursue legal action.

Date of experience: October 18, 2024
Mexico
1 review
2 helpful votes
Follow Elouise B.
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Don't use this site. No withdraw only deposits. Discusting customer service. Won't let you cancel a bet before kick off. They give you a ridiculous excuse. Terrible site. They responded back with A LOT of nonsense. Still no withdraw. Made me call in again! Even when you call there is no prompt for payout. Terrible customer service for a terrible business. Do yourself a favor and find a different site.

Date of experience: September 18, 2024
New York
1 review
2 helpful votes
Follow A C.
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Steer clear from this site at all costs, I have managed to win some money off of extremely large football parlays, but any attempts at blackjack or slots completely drain any prior winnings, 4 times in a row I had 19 or 20 only for the double black jack dealer to pull a 5 card 21 out of his $#*!, They will allow you to win small so you keep betting meanwhile you do not realize your total funds are dwindling faster than you realize. It's all a scam, there are much better sites, I have more than $300 with pending bets on the $200 I deposited, but that us just s= because I know football, I could have earned twice what I did on any other site ss they have robbed me of more than $150 with their AI casino, Be smart and utilize a real ethical casino,

Hell it is legal, there is no reason to lose your money to a fixed algorirthem!

Date of experience: October 9, 2024
West Virginia
1 review
3 helpful votes
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No sign up bonuses.
No decent recognizaeable games.
Very low jackpot payouts.
No small payouts.

Generally your rolling $30 to hit a jackpot for $8
And you better leave that game after cause they got your number bud, you will not hit again after any decent few dollar payout.

Money back Mondays is only a PORTION of what you played. It's not 100% cash back forgiveness like every other site…

I'm fairly unhappy and feel extremely cheated and generally have a horrible day after playing here.

Customer service beats around the bush, yeah we had a promo and you qualified but we didn't specify when you could qualify.

So they gave me from midnight to 9am to play money and get it back. But instead credited me $0 before I woke up and could play.

Date of experience: August 5, 2024
Colombia
1 review
1 helpful vote
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Today is now the 25th of November and I still have not received my refund from them. Everytime I call them they tell me with a very pleasant tone that my refund is coming. This is a lie. It's been well over 10 business days. Not only is the company a scam but they also have lied to me about refunding my money. This company is 100% a scam! Do not do business with them. This overseas company stole 1000$ from me. I signed up with this company and they lied to me about how free play works. They used an agent that could only speak broken English so you could barely understand what they were saying as they lied to me about how the free play works. They told me the money I deposited could be used or withdrawn at my discretion and would not be affected by the BS rules of the free play. After I began betting the free play money and won is when I was informed that before I withdraw my earnings my money needs to be rolled over for at least 28,000$ in action. So, I tried to withdraw the 1000$ I deposited. And they said no because that money is subject to the roll over rules also. So I could not even withdraw my own money. So, I would have to bet *******$ before I could withdraw any money I deposited or any money that I had won. Who tf has 28,000 to bet before they can even receive their own money?! Had I known this I would not have accepted the free play. This is how they scam you. After I explained all of this, they told me I would be receiving my total deposit of 1000 dollars back. This was a lie also. They scammed me out of 1000$ of my hard earned. I will be leaving as many bad reviews on as many websites I can find about this company. The customer service agents will bold face lie to you so do not trust them or believe a single word they say about how the company works. But I am not going down without a fight because I will be contacting every agency there is to file as many complaints against this company to see if I can get my money back. Im contacting my banks and a lawyer to get my money back. This company is an oversees company so they can and will scam you because they do not have to play by the rules. If you are stupid enough to do business with them after reading this then you deserve to be scammed. I have included screenshots of them promising to refund my money but that was all a lie on their behalf. They will sale your personal information to the black market

Date of experience: November 24, 2024
Illinois
1 review
2 helpful votes
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Shady employees throughout this company. Advertise "fastest payouts" yet they are doing everything in their power to not get me my payout. I have waited over 2 weeks for a bank wire payout. Making up consistent excuses and putting it on their "third party" as to why I don't have my money. I have never had a bank wire payout issue with ANY other sportsbook. Only here. These people are scum bags. Do not deposit $1 here, you'll regret it.

Date of experience: July 5, 2024
Florida
1 review
2 helpful votes
Follow Jose O.
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Never was up on slots tight then a horse $#*!! Deposited over 3k and never was ahead of the game, horrible bonuses! I was stupid enough to deposit into this website!

Date of experience: September 12, 2024
Washington
1 review
3 helpful votes
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Crooks
June 30, 2024

The bet us logo should be a guy in a mask. They are thieves and liars. They don't refund for horses scratched in a race. They charge double the percentage for deposits as they say they will. DO NOT bet with them.

Date of experience: June 30, 2024
Thailand
1 review
2 helpful votes
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Don't waste your time and money playing here - the slots just do not pay - i mean zip, zero, nothing at all. Played at many online casinos so i got a good feel when something is fishy - this place is rigged. You will never win and if you do they will never pay you out.

Date of experience: April 14, 2024
Florida
1 review
5 helpful votes
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Can someone PLEASE explain to me how it is these people can take your money in seconds - then ask you to wait 72 hours to withdraw it … house doesn't have enough an edge? Joke - your business model is pathetic.

Date of experience: March 5, 2024
Maryland
1 review
6 helpful votes
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If I could give this site a 0 star I would. Their bonuses are completely worthless as you need to bet a ridiculous amount before they become your money. On a $300 Match Bonus I would have to wager over $28,000 in bets. I'm guessing they've never paid out any of them. In the Casino it's even worse and you can't choose live dealer which I assume means they can manipulate the software so you never win. Getting a payout was impossible so don't waste your time or money. There are too many legitimate and legal sports book out there so skip this one

Date of experience: January 12, 2023

Overview

Betus has a rating of 1.2 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Betus most frequently mention customer service, credit card and free play. Betus ranks 3rd among Poker sites.

service
57
value
56
shipping
34
returns
36
quality
50