Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
This summary is generated by AI, based on text from customer reviews
My books arrived in good considition and in good time. Can't beat the price. Everything was to my satisfaction.
The book arrived quickly and in great shape as it looks and feels new. It' available on other website for anywhere form $2 t0 $3 more, BetterWorld continues to impress me with their price-points.
Can't believe I didn't know about BWB sooner. Best book site hands down. Fast, friendly service. Great prices, even better sales. Everything was great. Will definitely buy from again.
I love buying books from BetterWorldBooks. I haven't been disappointed yet. Thank you so much. I will continue buying from them in the future.
Our great niece now has the pleasure of connecting numbers and letters with some stellar museum books. Shipping is basically free and a bulk discount to boot. Thank you for your service!
Great organisation who donate one book for every book purchased. Variety of prices available on different condition books and free shipping - even to Australia.
I always look for BetterWorldBooks when ordering books online. Their products are accurately described & always arrive quickly. Have been using them for about 8 years & will continue to do so.
I now order almost all my books from Better World - there is a huge and changing selection where I can find books impossible to buy in local second hand bookstores. Books almost always match their description, and arrive within the stated time frame. I also appreciate that my purchases support global literacy projects.
I love ordering from here. The books arrived in great shape and the prices are always good. I have never had a problem. I will continue to order from this group and support them. Happy New Year!
Took a while for the book to arrive, but I got a cute email in the meanwhile. Got a hundred dollar textbook for like 20.10/10
Excellent customer service and experience. Great way to buy books for a good cause online. Highly recommend.
Got the books I ordered with no issues. I'm not a fan of them begging for online reviews by spamming me with emails, though.
The service was efficient and the price was right. I found books that I couldn't find elsewhere. What more can one say?
Books received quickly and in good condition. Great website, easy to use and lots of books to choose from. Been ordering from here for years and never disappointed
I always find what I'm looking for and get great quality of books! I have never received a damaged book or had any problems with my orders at all.
I love the free shipping and most of all the reasonable prices on used and new books, especially the used books.
Received the books in a timely manner. Condition exactly as advertised. Always a good price and selection.
Great value. Items like new. Wonderful site. Quick Shipping. Would definitely recommend. A++++.
Great online business - am an avid western book reader, and I can always find and order books at a reasonable price with no shipping,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members