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Better World Books

How would you rate Better World Books?
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Pennsylvania
1 review
0 helpful votes
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Books arrived
January 3, 2021

Managed to find the UK editions of some childrens' series, along with other middle grade books by american authors. All arrived safe and sound despite covid delays. The ones shipping from the UK did take 2 weeks longer.

Date of experience: January 3, 2021
Wisconsin
2 reviews
0 helpful votes
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I have ordered over 35 books through BWB. I'm aware of the way their shipping was handled, so I never expected my book to be delivered within one week. The longest wait I've had for my order was three weeks (usually my books were delivered within 2 weeks). However, considering their unbeatable prices and me not in any rush to get the books, I am still perfectly happy with their service. Also, their books' quality often appear better than described. One time I got a not-so-good book, I emailed them and within 24 hours received my full refund with the option to keep that book as well.

P/S - Props to the writing team for creating such a fun message when the order is shipped. I always enjoyed reading those :))

Date of experience: July 27, 2017
Canada
1 review
0 helpful votes
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Thumbs Up!
December 21, 2020

I'm so thankful I came across this site. They had a long lost book written by one of my ancestors. We'd been unable to locate it until now. I was a little worried based on some reviews, but the book arrived. It did take a while to come, but you have to consider that it's an international shipment which takes longer than normal even without the pandemic backlog. It's in great condition, and was an amazing price. I'd use this site again.

Date of experience: December 20, 2020
Iowa
22 reviews
16 helpful votes
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I have placed many orders with BetterWorldBooks.com and plan to continue to purchase from them. Most of my purchases are used books, though I do buy a new book now and then. I have found the descriptions to be fair and honest, and they process the order quickly. A word about shipping - media mail can be very slow; that's why it's less expensive than first-class or express mail. That is on the post office, not the bookstore. The few times that I have had an issue with an order, BetterWorldBooks has responded quickly and courteously. Their support staff is wonderful, and they seem to value my business. This impresses me, since most of my orders are well under $10. I consider BWB to be one of my preferred vendors for buying used books.

Date of experience: July 3, 2015
Canada
1 review
0 helpful votes
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Ordered from here a few times now and haven't been disappointed. I prefer buying secondhand for older publications, this website delivers from all over, meaning I can get books from the UK, which I can't easily do with other sites. Even better, free shipping!

Date of experience: October 30, 2020
Michigan
1 review
0 helpful votes
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Good Reads!
June 12, 2019

Great variety of books that come with affordable prices and free shipping, while supporting literacy, not to mention the environmental mission. What else could they possibly do? I have purchased from them for a couple of years now and have not been disappointed once. Better World Books is my go to book website.

Date of experience: June 12, 2019
Maryland
2 reviews
0 helpful votes
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Reliable
October 2, 2020

Over the previous five years, I have made many purchases. As with my most recent, delivery has been prompt (within the stipulated guidelines) and the books in the advertised condition. That, and BWB's robust support of reading programs, will keep me coming back.

Date of experience: October 2, 2020
Florida
1 review
1 helpful vote
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I've ordered from BWB many times over the last decade at least and to date have never had a bad experience. Books arrive within the time window advertised and are in the condition claimed. I'm sure there are some with relatively rare bad experiences because nothing is perfect, but based on my experience those are probably exceptions.

Date of experience: April 11, 2020
Ohio
5 reviews
15 helpful votes
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EnI stumbled upon this site while looking for books to buy. I love it. The books are shipped free if you purchase $25 worth at a time. The books that I received have all be of good quality though some were obviously used. Some look brand new. Definitely worth buying from this site as opposed to the higher priced sites, including Amazon and Barnes & Noble.

Date of experience: March 15, 2011
Arizona
1 review
0 helpful votes
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I've used their site countless times for all my book and movie purchasing needs and would highly recommend that others do the same! Not only is the site easy to browse on but it donates a large portion of the proceeds to charity, ships fast, and normally has books in good condition for very cheap!

Date of experience: August 5, 2020
New Hampshire
1 review
0 helpful votes
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The best. Ever.
August 2, 2019

Once again, a fabulous experience with BWB. Was able to purchase enough copies off an out of print title for all the students in my class. The pricing was so good that even if a student can't cover the cost, I can!

Date of experience: July 31, 2019
Georgia
1 review
0 helpful votes
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Teachers best friend!
August 13, 2019

Teachers get more for their scarce dollars than any other site I have found. I've order 42 for under $125. They come together in a few sets but always more quickly than I imagined. Spread the word! BetterWorldBooks supports literacy of children!

Date of experience: August 13, 2019
California
1 review
0 helpful votes
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Fast delivery, wide selection, good communication about my order, user friendly website. Two new books cost $35 though with free shopping, what happened to the cheaper days? Maybe this place is not great for new books. They have a great used selection

Date of experience: February 23, 2021
Texas
1 review
0 helpful votes
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Best online bookstore ever. Prompt shipping, great bargains, quality condition, best prices and easy shopping and checking out. Accurate description of books from an honest staff. Have never been dissatisfied with a selection or a shipment.

Date of experience: June 30, 2020
Illinois
1 review
0 helpful votes
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I like to buy used books and wanted to support a company that's more ethical than Amazon. I have ordered multiple times--the only time I had an issue is when a book had supposedly shipped from one of their new book distributors and the shipping tracking never updated from the initial entering. The person I'd emailed with was a bit annoying, as far as saying I had to wait for "14 days from when it should have arrived" and I said if that's in like two days it's clearly not arriving if it shows no evidence of having being transported anywhere. They eventually refunded my money for that book. I was turned off from them for a while but ordered five books recently (for $29, free shipping, including one book sent from the UK) and haven't had any other negative experiences since.

Date of experience: November 30, 2020
California
1 review
0 helpful votes
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Always on point
August 22, 2020

So glad that Better World Books exists. I've been shopping Amazon-free for the past year and it feels so good to have a go-to digital bookstore that aligns with my values. Deliveries sometimes take a while to arrive but not too long.

Date of experience: August 22, 2020
Arizona
1 review
0 helpful votes
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Just love it
December 1, 2020

Purchased Blessed Unrest; it came and it is in perfect condition! 10-10 recommend the book; great climate and environmental activism read! Better World Books is a stellar company. I just love it. That's all folks. Support good things or (amazon) will buy Everything and everyone out. (:

Date of experience: December 1, 2020
Netherlands
1 review
0 helpful votes
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Shipping to Holland was just under two weeks, considering it's free I'm completely fine with that.
Books were in good shape, the only one that was a little bit grimy was "Filth" by Irvine Welsh so I thought that was quite fitting.

I'll be ordering again!

Date of experience: December 21, 2019
Finland
1 review
0 helpful votes
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I've been a customer for a few years already and have only good experiences with the store. All the books I ever received were used/ex-library books but always in decent condition and the price was more than fair. I'll be happy to buy from them again.

Date of experience: October 13, 2019
Nebraska
1 review
0 helpful votes
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Finally found a book supplier not affiliated with Amazon. This company rescues books, sells them at really affordable prices, most with free shipping. I have bought new and used and have received orders when they said I would. Selection is nearly endless, I could spend hours on the site. I've ordered new books, old books, crochet books, educational books, novels... they have everything. I sent my aunt a crochet book and it was delivered very quickly. Unless I'm buying at my locally owned bookstore I'm using Better World Books. Especially during the pandemic and now while I'm healing from a broken foot, I shop online.

Date of experience: June 7, 2021

Overview

Better World Books has a rating of 2.8 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better World Books most frequently mention customer service, business days and return shipping. Better World Books ranks 4th among Used Books sites.

service
234
value
234
shipping
240
returns
78
quality
233