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Better World Books Reviews Summary
The overall reputation of Better World Books is mixed, with notable strengths in their extensive selection and competitive pricing, often praised for delivering books in excellent condition. However, significant concerns arise regarding customer service, particularly related to shipping delays, fulfillment errors, and inadequate packaging that often leads to damaged items. Many customers express frustration over the return process and a perceived lack of responsiveness from the company. While some customers remain loyal due to the ethical practices and commitment to literacy, recurring issues with order accuracy and support hinder a consistently positive experience.
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My purchases were received on time and in good condition. Always great to work with BWB. Great pricing and selection.
I was very happy to receive book Leighton's Flaming June. Thank you very much. Good quality and price.
I am lucky to have found this site. Saved me a lot of money. A lot. The book that I so luckily purchased was very expensive at my school. I saved over a hundred bucks. Thanks
The package arrived earlier than I expected. Books are great condition and good price. I would like to use this service again.
I received my book in a timely fashion and was just as described, in good condition. It's been a very long time since I actually held a book in my hands (Kindle spoiled). I had forgotten what it's like to flip pages and smell history... Yes, history smells like old books. :) Lol Yeah, I think I'll be going back to the past.
The ordering process is easy and convenient. The used books are in very good condition. Mail delivery is quick and convenient.
The books are in good shape and of course Im enjoying them all. Only downside was that it took a while to get the order.
Watching the Tree was delivered in good condition. I plan on giving it to my dad for Christmas. When I read it, and learned about ancient Chinese medical methods/philosophy, I knew it would be a good book for him because he's a huge medical science nerd.
I almost always find books here for the best price and quality. I like that there are different qulaities (new, use like new, used good, etc) that I can choose from.
I was looking for several books by the same author and found them all. Some were paperback, some hardback, but all in good condition.
Great item and at a price and turned up as expected.
Would use them again, i would recommend. Thanks
Would highly recommend buying books from here. I have bought quite a few and I have always received my order in a timely manner with no issues so far.
A valuable part of battle against amazon. Reliable, good customer service and good ethics. Recomended
Purchased a book during COVID (from BetterWorldBooks UK) and still have not received it at an overseas location 4 months later. No tracking information was provided so there is not evidence the book was sent. Better World Books have washed their hands of the matter and said they don't offer refunds if you contact them after 60 days of not receiving a book. Have just lost $50. Buy at own risk. Don't do it! There are lots of reputable sellers out there and this is not one of them!
I received the book yesterday, within the delivery time I was promised.
The book is in a very good condition and I'm looking forward to having a good read soon!
Thanks a lot!
I have been purchasing from this site for a long time. My responses are always the same - all good. When I am asked to confirm delivery of an order that is all I want to do - confirm. I don't want to have to write a review every time.
The best place to buy BOOKS! Books are always in great condition... Many, many to select from... old titles and new titles...
Every book has arrived as advertised, and in a reasonable period of time. Also I'm glad to be supporting a literacy program through my purchases.
The used book I ordered was delivered quickly and was in the condition as described. I am very pleased with this transaction and plan to order from this business again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members