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Better World Books

How would you rate Better World Books?
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TW
1 review
0 helpful votes
Follow Steven W.
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Despite living in Taiwan, I feel I received my order relatively quickly. Unfortunately, the two new books out of the 5 that I ordered arrived a bit beat-up / damaged. However, they kindly refunded a percentage of the original price which I felt was fair.

Date of experience: December 5, 2019
Georgia
1 review
0 helpful votes
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Marvelous!
March 14, 2020

Love dealing with Better World Books. Prices and selection are great, website user friendly, delivery prompt. Plus, I really appreciate their thoughtful, honorable stance regarding doing business in the modern world. Contributing to world literacy with every purchase, and giving me the option to mitigate the carbon impact of shipping my order.

Date of experience: March 13, 2020
Michigan
1 review
0 helpful votes
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The books delivered were in better condition than I expected. I am happy that I can order here and not through another major retailer (a larger region in northern Brazil) whose practices I find reprehensible.

I had a great experience here and will use this company again.

Date of experience: September 21, 2019
Pennsylvania
1 review
0 helpful votes
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Service phenomenal! I accidentally discovered this site, I wish I knew about it sooner. I got the books at an amazing low price and with free delivery. They arrived on time and practically brand new condition. I enjoyed a cute email about my shipment, I'll let that be a surprise to newbies. I can't rave enough about my experience with Betterworldbooks. I will definitely order from them again.

Date of experience: August 5, 2020
New Mexico
1 review
0 helpful votes
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I love BetterWorldBooks. They are my go-to for just about any reading material I'm in the market for. Every order has arrived as promised, in a timely manner, and in good shape. I have never had a complaint and anticipate a continued good relationship with this vendor.

Date of experience: November 10, 2020
New Mexico
2 reviews
0 helpful votes
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Great prices, astounding selection -- my favorite source for books on earth, and I know and have ordered from many. Incredible selection of books in Spanish at bargain prices. Better than mercadolibre or Amazon.esp or any other site I've tried in Latin American and Spain. BWB is great!

Date of experience: May 17, 2020
Illinois
2 reviews
0 helpful votes
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Fast delivery
March 21, 2021

Given the era of Ebooks I was searching for a particular old publication, other online bookstores were out of it or either wanted full price of the newer paperback version. Ran across this website per the 5 star reviews and got what I wanted for less and an excellent used condition. Book received sooner than expected estimate despite the disclaimer of possible delays due to COVID.

Date of experience: March 21, 2021
Arizona
1 review
0 helpful votes
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For the last 5 years, I've been teaching in China, and always a little homesick for my Western culture. Imagine what a gift it was to get a box from Better World Books! And FREE shipping! Such adventures and lessons from those hundreds of titles. Thank you, BWB!

Date of experience: August 13, 2017
Florida
1 review
0 helpful votes
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The best thing about this website is their emails. One of the first emails I received after I ordered my book was incredible, thoughtful and from the perspective Of the book. It was so funny I have saved! The company took really good care of me. I can not rave enough about how well they treated me. The book I ordered I could not find anywhere. Then I tried this site. Bam. They had it and at lowest cost ever! This is a site I'm gonna use for life!

Date of experience: February 19, 2020
New York
2 reviews
1 helpful vote
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I feel cheated!
May 18, 2020

The prices were amazing, as were the choice of titles. I found some children books that delight my grandson and my husband is happy with his selections. The books arrived in a decent amount of time, but I was very disappointed that all the Audio books titles I chose (and paid for!) were sent in print. One third of my order was for Audio books on CDs because some vision issues preclude me from reading print. When ordering, I made sure to use the Audio version of these book and verified that they were in my basket as such. I did not even receive ONE audio book! From other reviews, I noticed that I am not the only one complaining about this. I will not sure I will order Better World Books again. Too bad! There are other used books websites I can order from. I guess you get what you pay for...

Date of experience: May 18, 2020
Florida
1 review
0 helpful votes
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Thank you so much!
November 16, 2020

I received my book in a timely fashion and was just as described, in good condition. It's been a very long time since I actually held a book in my hands (Kindle spoiled). I had forgotten what it's like to flip pages and smell history... Yes, history smells like old books. :) Lol Yeah, I think I'll be going back to the past.

Date of experience: November 15, 2020
North Carolina
2 reviews
0 helpful votes
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Good quality used books
October 21, 2020

I order at least 10-15 books a year from Betterworld Books. They have always been the quality that is given in the description. I order only Like New, Very Good or Good. I once ordered a book that had been out of print for about 40 years. It was mass paperback, intact, clean, very readable. Paperback books that old are most lilt to be browning around the edges. I was so glad to find it. More often than not I receive the book within 5 to 10 days. Thank you BetterWorldBooks.

Date of experience: October 21, 2020
North Carolina
1 review
1 helpful vote
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Very pleased with the books I ordered! I was looking for used books to save money, and had about 25 in mind. While many of the books I was looking for were available "New", I found 7 books at used prices (all about $3/each!) all the books were in good condition, some even felt unread. They arrived sooner than the tracking expected, and I was pleasantly surprised when they fit in the smallest box possible, reducing the amount of typical waste I see from ordering online!

Date of experience: May 21, 2020
West Virginia
1 review
0 helpful votes
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Good experience
February 24, 2021

I have used BetterWorldBooks twice now, and both times it was a good experience. They deliver on time and the quality of the books has been good. It is nice to have a source of second hand books you can trust.

Date of experience: February 23, 2021
South Carolina
1 review
0 helpful votes
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I have 5 kindle ereaders loaded with separate genre. My cloud library is above 66,000 books. We have limited funds and books paper or electronic are expensive. When searching for specific titles I always look in BWB. Often, the paper book there is more reasonable. I like ebooks but do not want paper books to totally disappear. I have never been disappointed by BWB.

Date of experience: June 9, 2020
Pennsylvania
1 review
0 helpful votes
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I greatly prefer using Better World Books to its massive competitor in the U.S. BWB has an excellent selection of affordable books that are in good shape. I am supporting small businesses in this way, and all the good things that BWB does with its income. One of my books even arrived with a personal inscription from the author. I would like to see more organizations like this.

Date of experience: March 26, 2021
Colorado
1 review
0 helpful votes
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Book Order
May 7, 2020

Better World Books has an extensive selection of used books at great prices and is wonderful for filling in collections of authors one reads. Delivery has always been complete and timely with tracking.

Date of experience: May 6, 2020
Connecticut
1 review
0 helpful votes
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I've ordered a lot of books through BWB. This particular one, Moonwalking with Einstein is about increasing your memory. It reminds me of the incredible deals on all things book that come through this place. Never had a bad or even remotely sour experience here. The fact that I'm making a tiny impact on literacy for others is enough to keep me coming back to BWB. The name fits more than ever. If I'm looking for a book I start here.

Date of experience: June 2, 2019
Singapore
1 review
0 helpful votes
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Nubbad
November 23, 2020

This is my third time purchasing from Better World Books in 4 years and I'm impressed.

My second order 2 years ago didn't came through but they were quite promptly in their customer service and refund process. However, I do love that I'm able to purchase second hand books from the site with no additional costs for shipping thus why I decided to bite the bullet and take the risk again in ordering again for the 3rd time, 2 separate times. And thankfully, all of the books came and still in good condition from when they were shipped, I can only assume.

I would definitely be purchasing again. Thanks Better World Books!

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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VERY GOOD CONDITION is far from the truth
December 9, 2021

I purchased a children's Christmas book. It was rated very good [condition]. The pages: one tear, all pages warped, smell of mold.
The book cover had a large stain on the back and the mold spots on the back were undeniable. If the rating by World Books had been fair to good condition I wouldn't have written this and given the company a 1 star. Lying is not acceptable.
I only wanted the book because in the early 1980's I wrote a rhyming play for children with talking parts, short dancing, and singing based on the idea of this book and I wanted to see how close it was to the book. Same idea but quite different except for using 5 of the Santa changes used in the book.
Question what Very Good condition to this company means.

Date of experience: December 9, 2021

Overview

Better World Books has a rating of 2.8 stars from 2,091 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better World Books most frequently mention customer service, business days and return shipping. Better World Books ranks 4th among Used Books sites.

service
234
value
234
shipping
240
returns
78
quality
233