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The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
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Thank you for the Black Friday deal on EVERYTHING...I'm really grateful for the discount on bags.
FAST AND EASY TO MAKE SELECTION AND PLACE ORDER. User friendly web site with immediate order confirmation and quick shipping
Good website.
QUICK AND EASY.
After I placed my order I received a 20% off coupon via e-mail. It would have been nice if had been applied to my current order.
Easy Peeszy online ordering! And helpful in store service!
I have purchased from bestvaccum several times. I have always had courteous, prompt service.
Great website. Fast shipping.
Great selection. I love my Miele and ordered one for each of my daughters!
Easy to find the parts I was searching for.
We had a two day promised delivery that came in one. How did they do that? I had questions that were answered by a very good service tech when I called their customer service.
Wonderful, timely, accurate!
Great!
So far...excellent! Recommending Miele and bestvacuum.com to anyone in need of a new vacuum
Everything ok.