website thubmnail of Best Vacuum

Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews
Stephanie Y.
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I liked the guarantee!
December 17, 2015

I liked the guarantee! Thank you.;-)

Date of experience: December 17, 2015
kate c.
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Ordering from BestVacuum is a good experience
December 16, 2015

Ordering from BestVacuum is a good experience. The product is what is says it is, and the order comes quickly.

Date of experience: December 16, 2015
Ray B.
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Easy to use, in-stock, next day, and free shipping, that is great. Price matches other sites. Will order again!

Date of experience: December 15, 2015
Robert L.
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Smooth so far
December 15, 2015

Smooth so far

Date of experience: December 15, 2015
Darren O.
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I ordered on Monday and got the part quick
December 14, 2015

I ordered on Monday and got the part quick.

Date of experience: December 14, 2015
R T.
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We had already decided on a Miele, so we really appreciated the table that helped us decide which Miele to purchase. I ordered our Topaz and VOILA! It arrived the next day. We opened the boxes with our usual trepidation (we've had pretty dismal luck with buying big stuff in big boxes-- missing parts, broken pieces, etc.) but everything was there and ready to go. It's a lovely vacuum. There's isn't a rattly or shoddy thing about it. Even the little wheels seem to glide over my hardwood floors. It's very quiet and the suction is wonderful. I completely understand now why the Miele is one of the more expensive vacuums. I hope it lasts as long as its reputation promises!

Date of experience: December 14, 2015
Donna S.
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Efficient and satisfying
December 13, 2015

Efficient and satisfying. Researched as best vacuum on line. Have two shepherds which shed a lot. Handles the pet hair.

Date of experience: December 13, 2015
Erling F.
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Quick, easy and delivered as promised
December 12, 2015

Quick, easy and delivered as promised.

Date of experience: December 12, 2015
Barry P.
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Very well constructed web site..
December 10, 2015

Very well constructed web site. Good Job

Date of experience: December 10, 2015
Brian C.
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Let PayPal complete my address info vs enter into your site

Date of experience: December 9, 2015
John P.
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Quick, efficient next day delivery
December 8, 2015

Quick, efficient next day delivery. You can't ask for much more than that.

Date of experience: December 8, 2015
Happy C.
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Looking forward to receiving my order from Best Vacuum after a great discount! Thank you.
Not much later: Received my order quickly. Great packaging & shipping. Thank you from a first time customer who hopes to be a repeat customer!

Date of experience: December 7, 2015
Francine P.
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Easy to follow
December 7, 2015

Easy to follow. Appreciate the coupon!

Date of experience: December 7, 2015
spstods F.
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Best Vacuum has both best prices and service!
December 7, 2015

Best Vacuum has both best prices and service!

Date of experience: December 7, 2015
Susanne G.
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The comparison chart for the Miele vacuums, the chart with the models for the bags as well as the ease of the website are very nice. I have bought several Miele vaccuums and products from this site and its is nice to have those available without pulling out my boxes.

Date of experience: December 7, 2015
Ramunas G.
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We wil be using this after christmas right now it's wraped up.

Date of experience: December 7, 2015
Krishna T.
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Wish I could search by model number
December 7, 2015

Wish I could search by model number.

Date of experience: December 7, 2015
Deb I.
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Best price, no tax, free shipping, great variety in stock. Altogether, the best deal I could find

Date of experience: December 7, 2015
Ruth I.
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I always shop at Best Vacuum and I also always use them for repairs. I live in Wyoming, but I still save a lot of money buying my bags, vacuums and parts with BC. Also, they are very helpful on the phone and they always offer me free shipping. I am a senior on a fixed budget.

Date of experience: December 6, 2015
Deidra O.
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Thank you for the Black Friday deal on EVERYTHING...I'm really grateful for the discount on bags.

Date of experience: December 6, 2015