The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I liked the guarantee! Thank you.;-)
Ordering from BestVacuum is a good experience. The product is what is says it is, and the order comes quickly.
Easy to use, in-stock, next day, and free shipping, that is great. Price matches other sites. Will order again!
Smooth so far
I ordered on Monday and got the part quick.
We had already decided on a Miele, so we really appreciated the table that helped us decide which Miele to purchase. I ordered our Topaz and VOILA! It arrived the next day. We opened the boxes with our usual trepidation (we've had pretty dismal luck with buying big stuff in big boxes-- missing parts, broken pieces, etc.) but everything was there and ready to go. It's a lovely vacuum. There's isn't a rattly or shoddy thing about it. Even the little wheels seem to glide over my hardwood floors. It's very quiet and the suction is wonderful. I completely understand now why the Miele is one of the more expensive vacuums. I hope it lasts as long as its reputation promises!
Efficient and satisfying. Researched as best vacuum on line. Have two shepherds which shed a lot. Handles the pet hair.
Quick, easy and delivered as promised.
Very well constructed web site. Good Job
Let PayPal complete my address info vs enter into your site
Quick, efficient next day delivery. You can't ask for much more than that.
Looking forward to receiving my order from Best Vacuum after a great discount! Thank you.
Not much later: Received my order quickly. Great packaging & shipping. Thank you from a first time customer who hopes to be a repeat customer!
Easy to follow. Appreciate the coupon!
Best Vacuum has both best prices and service!
The comparison chart for the Miele vacuums, the chart with the models for the bags as well as the ease of the website are very nice. I have bought several Miele vaccuums and products from this site and its is nice to have those available without pulling out my boxes.
We wil be using this after christmas right now it's wraped up.
Wish I could search by model number.
Best price, no tax, free shipping, great variety in stock. Altogether, the best deal I could find
I always shop at Best Vacuum and I also always use them for repairs. I live in Wyoming, but I still save a lot of money buying my bags, vacuums and parts with BC. Also, they are very helpful on the phone and they always offer me free shipping. I am a senior on a fixed budget.
Thank you for the Black Friday deal on EVERYTHING...I'm really grateful for the discount on bags.