The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Satisfied - no comment
Order was delivered within 36 hours of placement. Outstanding service! I will definitely do business with the company again!
Like the free overnight shipping and the way the information was presented on the web site.
Great shopping experience
Fantastic! I called before ordering and was given a really good recommendation. Ordering was a breeze and free overnight shipping sealed the deal.
So far so good!
Great
Very informative, easy to navigate, and great ratings. And love the free overnight shipping, too!
Love it
I called with a question and got a prompt accurate answer.
Good price, delivered when they said it would be b
Had nice chat on phone too
I have been very pleased at the ease of making the purchase and finding what I needed quickly.
Quick and helpful.
Very easy to find what I wanted and quick to check out. Thanks!
Fast and good
We received the Miele Jazz vacuum as ordered. Shipping was fast! Ordered it in the afternoon, had it the next morning. Very happy with this purchase.
I was happy with the product but need to return it. It is the wrong size. So looking to do that and get the right one The process to order was simple though and will order again
Product is easy to find. Easy checkout. Secure.you are on my go- to list for ordering! OMG! I had my order in 2 days! Excellent service. Thank You
Very straight-forward website and ordering process rapid delivery of item as ordered. This was a most convenient and satisfying transaction.