The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Was expecting a better vacuum
A very easy site to order from.
Easy reorder
So far, so good. Vacuum works as detailed and better than expected. Thankful to put this search to rest!
I like the worry free policy
I found descriptions of the Miele vacuums I was interested in very simple to follow & decide which one I wanted to purchase. Ordering was very quick & I paid with Paypal.
Site very easy to use, follow thru with emails on delivery, excellent.
Can't beat the price, no tax and free shipping. Can't ask for anything more.
I was interested to see how fast shipping was... as good as Amazon, came quickly. Satisfied.
Great help with online agent and easy web sight.
Everything has been great so far.
I really like the 60 day in home trial, it gives me ample time test this remarkable vacuum.
Extremely easy!
Fast and Easy! A great vacuum cleaner!
Awesome service, quick delivery.
Package was a little damaged, but nothing inside damaged.
AWESOME! SO EASY to use website and super easy financing. Love the overnight shipping that is FREE!
Very Good! I ordered the vacuum for my daughter and she loves it!
Good prices excellent service- will use again!
Cc
Spoke with a rep over the phone. Very helpful in making my decision!
Happy customer
Easy to use web site, knowledgeable and friendly sales people when I need help, have always had a good experience and I highly recommend them!