website thubmnail of Best Vacuum

Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews
Judith D.
0 reviews
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Have been purchasing/ ordering from Best Vacuum for years. You should too! Easy to order and quick shipping!

Date of experience: December 5, 2016
M L.
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User friendly site, thank you!
December 5, 2016

User friendly site, thank you! Your price on the specific canister vacuum was the best.

However the directions for use points out it may overheat if used over 30 minutes. No one cleans for only 30 minutes.

I have had a Miele before and loved it but no stores or repair service in my area so opted to buy a new one.

Date of experience: December 5, 2016
MariaElena R.
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Bestvacuum is the best!
December 5, 2016

Bestvacuum is the best!

Date of experience: December 5, 2016
Lisa V.
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Need a signature in person from fed ex, that was difficult. Finally asked my neighbor to receive it.

Date of experience: December 4, 2016
Ken b.
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Chat with Megan sealed the deal
December 1, 2016

Chat with Megan sealed the deal.

Date of experience: December 1, 2016
Tracey O.
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Easy Ordering and great service
November 30, 2016

Easy Ordering and great service

Date of experience: November 30, 2016
Ruby O.
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Easy
November 21, 2016

Easy

I am extremely satisfied with the free overnight service, as well as the product I ordered.

Date of experience: November 21, 2016
Terrah E.
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Very helpful site
November 21, 2016

Very helpful site. Wonderful customer service

Date of experience: November 21, 2016
Tracy B.
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No comment currently
November 20, 2016

No comment currently.

Date of experience: November 20, 2016
Clayton H.
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Easy to order and delivered on time
November 17, 2016

Easy to order and delivered on time.

Date of experience: November 17, 2016
Catherine T.
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Amazingly easy to order and wonderful delivery--next day! I am very pleased with my purchase!

Date of experience: November 14, 2016
Rick S.
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Best Vacuum always has the best products in stock at excellent prices. Highly recommended.

Date of experience: November 13, 2016
JACK R.
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I'll be back...
November 12, 2016

I'll be back...

Date of experience: November 12, 2016
Eileen M.
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I initially received the wrong vacuum but I was very impressed with the customer service I received in making things right. The correct vacuum was sent immediately and a return shipping label was included for the incorrect vacuum. Definitely would buy from Best Vacuum again!

Date of experience: November 8, 2016
Marilyn H.
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Very efficient, very professional
November 6, 2016

Very efficient, very professional. Kept in touch with me throughout entire ordering, shipping, delivery process. Highly recommend.

Date of experience: November 6, 2016
Clint H.
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Very good website
November 4, 2016

Very good website. Very good product selection. Very good shipping.
Thanks a lot!

Date of experience: November 4, 2016
Jenn D.
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Love it
November 2, 2016

Love it

Date of experience: November 2, 2016
mary M.
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Easy
October 31, 2016

Easy

Date of experience: October 31, 2016
helen e.
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Informative website, great product comparison option. Wish there was phone customer service by phone 7/days a week as i placed my order with trepidation on a sunday.
Received product in time. Operates great!

Date of experience: October 30, 2016
Julia L.
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2nd time ordering!
October 27, 2016

2nd time ordering! Great company

Date of experience: October 27, 2016