The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Have been purchasing/ ordering from Best Vacuum for years. You should too! Easy to order and quick shipping!
User friendly site, thank you! Your price on the specific canister vacuum was the best.
However the directions for use points out it may overheat if used over 30 minutes. No one cleans for only 30 minutes.
I have had a Miele before and loved it but no stores or repair service in my area so opted to buy a new one.
Bestvacuum is the best!
Need a signature in person from fed ex, that was difficult. Finally asked my neighbor to receive it.
Chat with Megan sealed the deal.
Easy Ordering and great service
Easy
I am extremely satisfied with the free overnight service, as well as the product I ordered.
Very helpful site. Wonderful customer service
No comment currently.
Easy to order and delivered on time.
Amazingly easy to order and wonderful delivery--next day! I am very pleased with my purchase!
Best Vacuum always has the best products in stock at excellent prices. Highly recommended.
I'll be back...
I initially received the wrong vacuum but I was very impressed with the customer service I received in making things right. The correct vacuum was sent immediately and a return shipping label was included for the incorrect vacuum. Definitely would buy from Best Vacuum again!
Very efficient, very professional. Kept in touch with me throughout entire ordering, shipping, delivery process. Highly recommend.
Very good website. Very good product selection. Very good shipping.
Thanks a lot!
Love it
Easy
Informative website, great product comparison option. Wish there was phone customer service by phone 7/days a week as i placed my order with trepidation on a sunday.
Received product in time. Operates great!
2nd time ordering! Great company