The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
So far so good. I will have to wait for delivery to complete my opimiiom
Product delivered earlier than expected and that was great! Very pleased and will shop this site again when needed.
Always a pleasure to do business with Best Vacuum!
Very efficient. I especially like the comparison chart for Miele on the web site. I am a return customer and have found your company to be very reliable.
I have not tried the product yet as my housecleaner will be using it.
Great
Very helpful in answering my question.
Fast fast fast
Easy and efficient
So far things are looking good
Always super service and product selection from Best Vacuum. Happy to recommend BV to friends and family. You live up to your name!
Online ordering was easy. The only hiccup I had was that they didn't let me know when it shipped. I had to reach out to them to find out the status of my delivery. They responded back quickly with a tracking code. Delivery time was acceptable, 8 days.
My vacuum and 2 other items arrived promptly! So far I have been very pleased with the Miele and the quality and performance.
Very user friendly. Quick easy checkout.
Best of class shipping and communication. Eg email confirmation and ship notice.
Very satisfied.
Very positive experience.
I was not very happy with my previous vacuum, a Dyson. The Miele seems better built. I've only used it once but I'm very satisfied. The attachments are excellent as well, especially the small power brush for stairs and upholstery.
Buying experience was easy and product delivered in a timely manner and in good condition. Liked the opportunity to buy a four pack of vacuum bags with free shipping.
Great deal. Quick delivery.
Website order was a issue