website thubmnail of Best Vacuum

Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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6,318 reviews
Lisa A.
0 reviews
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So far so good
March 7, 2018

So far so good. I will have to wait for delivery to complete my opimiiom

Product delivered earlier than expected and that was great! Very pleased and will shop this site again when needed.

Date of experience: March 7, 2018
Carol K.
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Always a pleasure to do business with Best Vacuum!

Date of experience: March 6, 2018
Kathleen H.
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Very efficient
March 4, 2018

Very efficient. I especially like the comparison chart for Miele on the web site. I am a return customer and have found your company to be very reliable.

Date of experience: March 4, 2018
Doris S.
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I have not tried the product yet as my housecleaner will be using it.

Date of experience: March 2, 2018
Elizabeth B.
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Great
March 2, 2018

Great

Date of experience: March 2, 2018
Sue S.
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Very helpful in answering my question
March 1, 2018

Very helpful in answering my question.

Date of experience: March 1, 2018
Jessica X.
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Fast fast fast
March 1, 2018

Fast fast fast

Date of experience: March 1, 2018
Nancy B.
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Easy and efficient
February 28, 2018

Easy and efficient

Date of experience: February 28, 2018
Ralph M.
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So far things are looking good
February 28, 2018

So far things are looking good

Date of experience: February 28, 2018
CJ T.
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Always super service and product selection from Best Vacuum. Happy to recommend BV to friends and family. You live up to your name!

Date of experience: February 28, 2018
Wind E.
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Online ordering was easy
February 27, 2018

Online ordering was easy. The only hiccup I had was that they didn't let me know when it shipped. I had to reach out to them to find out the status of my delivery. They responded back quickly with a tracking code. Delivery time was acceptable, 8 days.

Date of experience: February 27, 2018
Janet A.
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My vacuum and 2 other items arrived promptly!
February 26, 2018

My vacuum and 2 other items arrived promptly! So far I have been very pleased with the Miele and the quality and performance.

Date of experience: February 26, 2018
Bruce B.
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Very user friendly
February 26, 2018

Very user friendly. Quick easy checkout.

Date of experience: February 26, 2018
Bigb W.
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Best of class shipping and communication
February 26, 2018

Best of class shipping and communication. Eg email confirmation and ship notice.

Date of experience: February 26, 2018
Terry X.
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Very satisfied
February 25, 2018

Very satisfied.

Date of experience: February 25, 2018
Emily P.
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Very positive experience
February 25, 2018

Very positive experience.

Date of experience: February 25, 2018
Giulia K.
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I was not very happy with my previous vacuum, a Dyson. The Miele seems better built. I've only used it once but I'm very satisfied. The attachments are excellent as well, especially the small power brush for stairs and upholstery.

Date of experience: February 24, 2018
Vincent S.
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Buying experience was easy and product delivered in a timely manner and in good condition. Liked the opportunity to buy a four pack of vacuum bags with free shipping.

Date of experience: February 24, 2018
Artie S.
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Great deal
February 23, 2018

Great deal. Quick delivery.

Date of experience: February 23, 2018
Brittany U.
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Website order was a issue
February 21, 2018

Website order was a issue

Date of experience: February 21, 2018