The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
NAVIGATING THRU WEBSITE IS EASY. I LIKE THE ABILITY TO COMPARE PRODUCTS. Shipment was very quick and accurate.
Too soon to tell for sure because I have used the new vacuum only once since delivery, but was impressed by the suction and overall quality.
Super fast delivery.
Great price. Great service.
Great service and delivery
Easy, clearly described, good follow up
Average. Bit of a bother trying to click "place order" until I figured out that I had to specify type of shipping. You might want to add a warning button or have that field flash red to give the buyer a hint as to why the "place order" button is greyed out.
Fast, and They have everything I need
Always order what I need from this company.
Quick and easy
We did our homework and found we needed a sealed unit. Our old unit was not sealed and leaked quite a bit. There's nothing like finishing the vacuuming just to find a light coat of dust everywhere. Now with our Miele soft carpet, when the vacuuming is done there is not a spec of dust anywhere. Should have gotten it a long time ago. Thanks
Great company. Always satisfied.
I've researched the product I just bought for many years. Finding an on-line source in a store fairly close and with a reliable hx was both convenient and a good experience. I'm hoping you also carry accessories for the Miele rotary iron. I still use my old IronRite mangle, but am glad to have another mangle in the house soon!
My interaction with bestvacuum.com was internet only and they were very responsive to email questions. This purchase was made in another state and I appreciate the excellent care with shipping and that shipping was free for this product. We have no dealers here in Michigan, so very happy to see Miele products in Illinois. Highly recommend buying from bestvacuum.com
Was so satisfied with my 1st purchase, ordered again.
Fast and easy. Great website!
Like using PayPal
I appreciate all of the make and model info listed for each filter.
Quick and easy. Fast delivery. Great packaging.
Easy to order. You take PayPal. Came Quickly
Good, except I didn't know about any discount codes. I hate to think there was something available that I didn't know about. If there is a discount left on the table I would like to know about it and use it. That would be my only request for followup.