website thubmnail of Best Vacuum

Best VacuumReviews 2,075

4.9
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Best Vacuum Reviews Summary

The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.

This summary is generated by AI, based on text from customer reviews

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1

Instant Feedback

6,318 reviews
Dale A.
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Quick delivery for a terrific product
December 30, 2019

Quick delivery for a terrific product

Date of experience: December 30, 2019
QUOCK F.
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Everything went very smoothly
December 26, 2019

Everything went very smoothly. Would have been 5-stars except took three days after message that delivery is coming and will need signature at delivery before delivery actually took place.

Date of experience: December 26, 2019
rr g.
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Very good service and great value
December 25, 2019

Very good service and great value

Date of experience: December 25, 2019
David L.
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User Friendly well laid out!
December 24, 2019

User Friendly well laid out!

Date of experience: December 24, 2019
Martha T.
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Website is a bit difficult to use, for someone who is not so tech-savvy- I was able to figure it, but a few profanities escaped my lips.

Date of experience: December 19, 2019
Sheri D.
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Worked out great
December 16, 2019

Worked out great. I was especially appreciative of the emails telling me when the order was shipped and when I could expect it. With all of the package theft occurring in Portland it was a relief to know when to expect my order so I could make sure I was home.

Date of experience: December 16, 2019
Mette R.
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Great products, great prices for Miehle bags
December 13, 2019

Great products, great prices for Miehle bags.

Date of experience: December 13, 2019
CF P.
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Ordering was easy
December 13, 2019

Ordering was easy. The confirmation indicated that I would receive my order on 12/8. I did not receive my order until 12/12 which was disappointing.

Date of experience: December 13, 2019
Sharon J.
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The BEST> best service and help with questions
December 10, 2019

The BEST> best service and help with questions.

Date of experience: December 10, 2019
Susan S.
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Waiting for delivery for three days & didn't ring bell when did deliver it.

Date of experience: December 9, 2019
amy r.
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Will continue to order...
December 9, 2019

Will continue to order... wish shipping costs weren't so high!

Date of experience: December 9, 2019
Susan F.
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Competitive pricing on Miele vacuum bags and filter, with quick delivery.

Date of experience: December 9, 2019
Burgh B.
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Easy to find what I wanted
December 7, 2019

Easy to find what I wanted. Quick check-out. Nice discount. BUT, delivery time was very long (I could have walked the distance faster) and there was never any tracking information.

Date of experience: December 7, 2019
Mary A.
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Good price fast delivery
December 6, 2019

Good price fast delivery

Date of experience: December 6, 2019
Paul R.
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Great deal on a great vacuum!
December 6, 2019

Great deal on a great vacuum!

Date of experience: December 6, 2019
Beverly K.
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Awesome
November 21, 2019

Awesome

Date of experience: November 21, 2019
Kyle J.
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Convenient process
November 19, 2019

Convenient process

Date of experience: November 19, 2019
Bob f.
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We got a Miele C2 Canister with the Powerbrush
October 23, 2018

We got a Miele C2 Canister with the Powerbrush. It is amazingly versatile and easy to use. We have a mixture of different types of carpet and wood floors. It is very easy to change the level as I move from one room to another. Our old upright was a real pain. It is also much lighter and easier to handle going up stairs. In addition, it the quietest vacuum I've ever used, even though it has all the power I will need for any use I can imagine. I know it is the top rated vacuum, but it exceeded my expectations.

Date of experience: October 23, 2018
Dianne K.
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Satisfactory
April 4, 2018

Satisfactory.

Date of experience: April 4, 2018
Ruth B.
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Efficient, easy, a good online store
March 11, 2018

Efficient, easy, a good online store.

Date of experience: March 11, 2018