The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
Good quality product
Good experience
When we bought our Sebo Dart vacuum in December, we ordered an extension wand. It's now almost March and haven't had a call from the dealer. After having made 2 inquiries as to when we might expect this wand, and getting nowhere, I decided to order from Best Vacuum and immediately got satisfaction and delivery in less than a week! I actually ordered 2 wands and can now use that part of the vacuum with greater ease. I will definitely use Best Vacuum for any of my future vacuum needs.
Thank you!
Easy to order. Waiting for delivery. More after receipt
Best little vacuum my wife and I ever had. Bags and filters easy to use. Reorder of bags Online quick and easy.
I always love shopping with bestvacuum.com-so easy! And fast service!
Quick in and out order
Very difficult to match my new vacuum to the correct type of bags and filters! I'm still not sure I got it right!
Na
Easy to navigate website, competitive prices, and prompt delivery
Efficient and timely
Fast, easy, and convenient! These guys are awesome!
Fast shipping. Authentic Miele bags and filter.
So far great.
Easy to obtain refill vacuum bags. Miele vacuum durable. My cleaning lady typically needed a new vacuum every year. Not any longer!
Great service
Service was good and delivery fast. I did not expected this.
... doesn't show that I ordered TWO packs
So far so good
No