The company enjoys a strong reputation for offering high-quality products, particularly Miele vacuums, which customers frequently praise for their reliability and performance. Many reviews highlight excellent customer service, including prompt shipping and helpful communication. However, concerns arise regarding the company's return policy and warranty support, with some customers expressing frustration over unresponsive service and restrictive return conditions for commercial products. Overall, while the majority of feedback reflects satisfaction with product quality and customer interactions, the company may need to address return and warranty issues to enhance customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
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Intuitive website...easy to navigate
First time I ever ordered from you, and I am very satisfied with how easy it was to order, and the prompt delivery!
Contacted to see if they were shipping due to covid 19 and immediately received a response that they were! Positive experience so far!
Shipment was speedy and shipment date was communicated.
Great experience! Thank you!
Prompt and accurate service.
Very nice service
Following my order I had to cancel my credit card because someone tried to use it to purchase camera from B&H for over $1,000. Somehow the card was compromised. This was my only possible avenue for the attempt. It failed twice, thank goodness.
Very easy to place my order.
Very easy to place order and thank you for the 15o/o off!
Vacuum is excellent. Service for bags and filter was done timely. Great service.
I greatly appreciate that you cared enough to verify my purchase, which was being shipped to someone with a different name and address than mine. (It was a gift for someone.). You were right to make sure that I had not been a victim of fraud by someone appropriating my credit card to purchase something for themselves. Great work! I am a longstanding customer and is always a pleasure doing business with you. Thank you.
Easy ordering and fair prices. Appreciate the free shipping during these times
Easy to use website Hopefully products available.
Couldn't get the discount (clean15)
Easy
Super duper! My go to store for all things vacuum. Been using them for years - you will too when you try them.
All went smoothly
Love Best Vacuum. Have purchased several Miele Vacuums and supplies over the years. I always received the items quickly and at a good price.
Always fast excellent service!
As expected.