BestTaxFiler

These people, ever since my friend referred me to them, kept calling me 5-10 times a day leaving 2-5 voicemails asking me to file with them. So i decided to do that and the customer service was excellent, they called me for even littlest of things asking this and that BUT

The DAY i paid the fees to them for filing it, FINISH.

Not even one call i got. They didn't file they just sent me the tax return i reviewed and i didn't like the amount i received i wanted to know why am i getting that so i called back and asked why is it like this and all and the guy showed me bad attitude like why don't you go check in this website why don't you see like i was furious.

After understanding i said i want something updated he said no difference to update or not. I said why not update and send he said ok he will and he said he will call back after updating to ask me to review and submit

I NEVER got a call back after that. It's been a week and they never called me even once to FILE my taxes. This was so frustrating. I had to call and be put on hold twice or thrice and was told the guy is busy.

They showed such attitude and didn't help me out. I finally had to again call back and ask them to update which by the way that guy never did update till then and then he said ok i will do it and took a full day for a 5 min job and didn't even call to tell me he updated.

I had to again call back and ask him to file it. Like these guys are so money minded. I got so many calls that i wanted to tell them please dont call like this. But once the money was paid, OVER. They didn't even care to file it. Disgusting Indian service. Only wanting money and once that is done nothing matters.

Learn how to treat a customer regardless of money you bunch of idiots.

Disgusting