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The company enjoys a strong reputation for delivering high-quality products and exceptional customer satisfaction, with many customers praising the design team's responsiveness and the ease of the ordering process. Positive feedback frequently highlights the reliability of service, competitive pricing, and fast turnaround times. However, some customers have expressed concerns regarding service delays, particularly with shipping and order fulfillment, alongside issues with the returns process. Overall, while the company excels in product quality and customer service, addressing logistical challenges could further enhance the customer experience and mitigate dissatisfaction.
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Software to center logo could be better. Duplicate logo on opposite side is not perfectly centered where it falls on front of table.
Software to center logo could be better.
It was confusing at first but I got great help to straighten it out. I was helped well, but my customer said the 2 sides of the flag were not sewn together as well as he expected.
It was confusing at first but I got great help to straighten it out.
Great service! My order was received a WEEK early and is so beautifully made.
Quick and easy and excellent price. Shipping took longer than originally expected. The actual product was shipped from India. Not the address listed on the web site.
I was skeptical at first, but once I received my banner, I was very pleased with the quality. I would shop here again.
So far so good! Easy to design my own product.
Just wanted to make sure that I am getting what I am wanting after I receive the order. If so, then I will be getting MANY more items from this company!
Easy order and have order 2 others since then. We order several other products ( flags) from you and the customer service and quality is excellent.
I have worked with Best of Signs twice now and have been very pleased with the quality of customer service and products. Thank you!
I have worked with Best of Signs twice now and have been very pleased with the quality of customer service and products. Thank you!
The design review process made me realize I had submitted the wrong version of my artwork. I was able to update my order and still received it by the original date promised. Customer service was outstanding. The quality of the banner is just what I expected and the price was great!
Terrible quality. I had to throw it away. There goes $50 I placed my second order and the product was totally different from the first order.
I have ordered from BOS many times and every time I have been completely satisfied. The products are excellent quality and well-crafted. Shopping and designing are easy online and the turnaround surprisingly fast. I will be back many more times I am sure!
I have ordered from BOS many times and every time I have been completely satisfied. The products are excellent quality and well-crafted. Shopping and designing are easy online and the turnaround surprisingly fast. I will be back many more times I am sure!
Quick, easy, nice website, easy purchase & checkout.
The person after 3 days of operators finally walked me thru Thank You
The person after 3 days of operators finally walked me thru Thank You
I love my table runners they are exactly what I needed and came the exact way I designed them.
Great service, arrived timely and looks great. Great for promoting my business
Had a bit of a problem with check out - it wouldn't let me select my billing address different from shipping - I spoke to Jess who was very helpful! Thank you!
Had a bit of a problem with check out - it wouldn't let me select my billing address different from shipping - I spoke to Jess who was very helpful! Thank you!
Ordering process was easy and the price was right. Now, I'll see if the delivery timeline is met and the product meets the specifications.
Ordering process was easy and the price was right. Now, I'll see if the delivery timeline is met and the product meets the specifications.
I really like the user friendly layout design tool, made it so easy to design an awesome banner.
I really like the user friendly layout design tool, made it so easy to design an awesome banner.
First time ordering a custom sign. Very easy to do.
THIS IS SHIPPED FROM OUT OF COUNTRY! Ordered from them and they didn't send the products. The items didn't arrive for the event that was 21 days after they pocketed the money. I called to check on the order the 2nd week, then told them to cancel it after the 3rd week. On the 4th week I got a shipment email with tracking saying my order was in Dubai. I called and emailed they were to cancel the order 4 more times after the 3rd week when they missed the event. The next response I received from them gave the account from a past order I had placed and received months ago! They couldn't keep the orders straight even though I included the order number in my emails and calls! The next excuse was they needed better art -I told them use what I sent as is. The next excuse was I didn't approve the proofs=I NEVER RECEIVED ANY PROOF! The next excuse was shipping isn't guaranteed. BUYERS BEWARE-This is a BAD COMPANY! Full of excuses. Somehow they got my delivery to me 2 days after being in Dubai. Go figure- They CAN ship things fast at Fedex! Unfortunately, the event was 10 days ago!
Customer service could be improved. Was not able to use a promo code previously received. It was ultimately addressed to be done after the purchase.
Customer service could be improved. Was not able to use a promo code previously received. It was ultimately addressed to be done after the purchase.
The user experience on your website is by far the WORST site for ordering something I have ever encountered.
The user experience on your website is by far the WORST site for ordering something I have ever encountered.