website thubmnail of BestCanvas.ca

BestCanvas.ca

How would you rate BestCanvas.ca?
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Canada
1 review
4 helpful votes
Follow Gordon M.
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Excellent all around
February 2, 2017

I ordered 7 prints from 40 by 40 down to 8 by 12. They were perfect. I have used shops in Vancouver because I was "worried" about using online printing services. The shops in Vancouver cost me around $200 for a 40 by 40. To be honest, I cant really tell a difference in quality. There is a slightly... very slightly... better quality in using the mom and pa shops in town, but not enough to justify the cost difference.

Also, yes, these guys are in the states. Yes, I was a little surprised. But wow, some of these reviews are from overally emotional people. I mean, at the end of the day, the prints arrived on time, no duty and are great quality. And what doesnt come from other countries... wow.

Date of experience: February 2, 2017
Canada
1 review
3 helpful votes
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They sent me a duplicate order to start, although i did receive my canvas it was bad bad quality, the frame that YOU stretch your canvas over is terrible, the print is sub standard, and the cut on it was all wavy, i wouldn't buy from these again, i i wish i found this site beforehand

Date of experience: December 29, 2010
Canada
1 review
0 helpful votes
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Terrible Service
August 29, 2022

Paid $15 for snail mail shipping! Also tried to redeem a promo code for a FREE canvas only to be told it was only valid for 12x8, when i explained that the offer listed no restrictions, or indicated it was a free 12x8, it simply said FREE CAVAS no terms to the offer. I even sent screen shots from their own webpage and my text message and asked them to show me where it indicated there was a size restriction and they couldnt, all they kept saying was 'Yah, were sorry'... it wasnt about the free canvas, jt was the principle that they were offering a promo item under very misleading terms, after several emails back and forth of zero accountability or care I cancelled what would have been a $300 order and told them I would be providing negative reviews and posting to social media... only then did they want to do something and offer 20% off my next order. No thanks! Such BS

Date of experience: August 29, 2022
Canada
1 review
2 helpful votes
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Beautiful and quick
November 21, 2017

I read the reviews ahead of time and was very nervous but for the price I thought it was worth a try. It is a company in Miami that has a canadian URL but on their site in FAQ it does state they pay if there is any taxes or duties plus you are charged in canadian funds not american. I got 9,10x14 canvases for under $115 and within a week

Date of experience: November 21, 2017
Canada
1 review
0 helpful votes
Follow Alycia S.
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I am so pleased with this site! I love my canvases thry are beautiful! I was really worried after I read all the negative comments, but my pictures are awesome! They come already on thr frame, and tge quality is anazing! I will be ordering from this site again!

Date of experience: September 12, 2012
Canada
1 review
1 helpful vote
Follow Zach H.
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I was annoyed at first because I found later (after I've checked out) that it was a Miami company using Canadian URL. I thought I might have to pay brokerage fee and I paid in USD! Nevertheless, it's all good and the service is pretty fast! My bad for reading carefully.

PRO: FAST, Reasonable priced, easy ordering process.
CON: The canvas is not super perfect, but it is nice overall.

Date of experience: June 10, 2016
Canada
1 review
14 helpful votes
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This website is fooling Canadians. They purchased a domain name ending in. CA. This makes Canadians believe your order will arrive in a reasonable amount of time since you assume it's in Canada. But it's not!

I ordered my custom blanket as a surprise for my girlfriend arriving from China to visit me in Canada. It's now been just over 3 weeks and no blanket because it's coming from Florida USA. VERY UPSET. She is leaving home today and the tracking on the package still says it's stuck at the international postal office at the border.

This website buying a Canadian domain name is straight up deceitful. They are USA OWNED AND USA BASED IN FLORIDA.

Not happy at all and my girl is going home without my special gift I was so excited to give her.

Grrrrr!

Date of experience: November 21, 2019
Canada
1 review
0 helpful votes
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My Review
December 22, 2020

I wanted to try this after a friend showed me his pictures that he had ordered through bestcanvas.ca.
I always wanted to mount my some of my pictures so I took a chnace and order a bunch. They came on time as reported and they were well done. All centered properly, no scratches on the frames, they all met my expectations.
I didn't know that they came from the U.S. but I didn't have to pay duties or taxes or exchnage rates. The price quoted is in CDN funds and what they quote is the final price.

Date of experience: December 22, 2020
Canada
1 review
0 helpful votes
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Meh, its okay.
December 8, 2020

The packaging was terrible, it was literally just thrown into a box twice its size. I had to pay an additonal ups fee that was not mentioned on the site. And the starmap came very frayed on the edges... its fine I guess.

Date of experience: December 7, 2020
Canada
1 review
0 helpful votes
Follow Susan M.
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I was nervous at first aobut sending a high-quality image and getting a less than stellar print back. I worried for nothing! It came super-fast (within 5 days) and was a brilliant picture! This was a print I was selling, so I was taking a risk of a loss if it didn't turn out. I needn't have worried. I'll be using BestCanvas.ca again!

Date of experience: October 16, 2013
Canada
1 review
7 helpful votes
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Ridiculous
May 26, 2017

So my 1 year anniversary just passed and I thought I'd get my wife a canvas of us together. Great idea right?... wrong... I ordered from bestcanvas.ca... why are you shipping it from the states? Why is my package being held at customs? Why am I paying an additional 20$ for that? And why the hell is my canvas getting here on May 25 when I ordered it on May 2nd... I ended up getting the canvas 11 days after my anniversary not a very good idea after all. I even told customer service that my package hasn't come yet and I'd really like it here for the 15th. They didn't seem to care really... anyways all in delivery was garbage and 50$ for a canvas in the end was not worth it I'd never use bestcanvas again and I wouldn't recommend it to anyone else either.

Date of experience: May 26, 2017
Canada
1 review
0 helpful votes
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Xmas gift
December 2, 2020

Bought 16 tiles as a gift. Loved how they turned out. Can't wait to see the recipients reaction Christmas morning.
Very quick processing time and shipping! All tiles came individually wrapped.

Date of experience: December 2, 2020
Canada
1 review
1 helpful vote
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Unhappy
December 4, 2020

I ordered two different size canvases and they came packed loosely together. The small one damaged the larger on leaving large creases. Still waiting to hear back from customer service.

Date of experience: December 3, 2020
Canada
1 review
0 helpful votes
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Fantastic company
February 23, 2021

Amazing company, I got the canvas print in record time, it came out fabulous I am so happy. They did wonderful work. Would definately recommend and I will get more prints done.

Date of experience: February 23, 2021
Canada
1 review
0 helpful votes
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Fantastic job!
June 14, 2023

I am soo pleased with my Best Canvas purchase, quality was wonderful. I will definitely be ordering again.
Thank you so much!

Date of experience: June 14, 2023
Canada
1 review
10 helpful votes
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I ordered prints. Product is ok, a little pricey but ok. However I was served with an additional 30 dollar bill for Canadian customs as the company ship from Germany. Fraud.

Date of experience: July 22, 2020
Canada
1 review
1 helpful vote
Follow David S.
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My wife and I ordered canvases and a hanger set from Best Canvas in December. The hanger set was not included in our order. My wife notified Best Canvas that the hanger set was missing on December 12th. It is now January 10th and we still have not received the missing hanger set. I've emailed Best Canvas multiple times and they have not replied to any of my emails. My wife has emailed as well and the only response she received basically said "we'll get it out to you as soon as possible". No tracking number, no details, nothing. It's been a month, if they actually shipped it we would have it by now.

Date of experience: January 10, 2018
Best C. BestCanvas.ca Rep
over a year old

Dear David,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@bestcanvas.ca. Our experts will immediately take care of your request. We're looking forward for your reply, your Bestcanvas-Team

Canada
1 review
0 helpful votes
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Horrible quality
October 10, 2020

I ordered a canvas and a "fleece" blanket from this company. First of all the canvas came at a reasonable time but the blanket took over a month to get to me. Both pictures turned out blurry even though I uploaded good quality photos. Canvas was very cheap. And the blanket which I assumed would be a small throw was actually the size of a baby blanket. My own fault for assuming the dimensions but WHO MAKES A BLANKET THAT SMALL? ALSO, there "fleece" is actually dirt cheap felt. If you want a blanket that feels like a kindergarten arts and craft then shop here. What a JOKE. And I spent $60 on those! Worst company.

Date of experience: October 10, 2020
Canada
1 review
0 helpful votes
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Great Images
July 31, 2020

Best canvas has been a great source for printing. We must be at about 20 prints by now since we give them away to friends and family. We are in Canada and I'm surprised by how quickly they arrive.

Date of experience: July 31, 2020
Canada
1 review
5 helpful votes
Follow T M.
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Placed order on a Canadian website assuming made in Canada. Turns ou the scmuck actually is German and has a German wbsite and one in the US. I understnad teh print might ship reom Miami. After reading this and not getting a confirmation email from the scam artists, then I am not holding out. Good thing I have a platinum visa and will just charge it back. Even if I get it now, I'll refuse the shipment (2 weeks late) and cancel the charge.

Date of experience: January 15, 2012

Overview

BestCanvas.ca has a rating of 3.4 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 5th among Photo Printing sites.

service
116
value
115
shipping
118
returns
40
quality
110
+216