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My wife and I ordered canvases and a hanger set from Best Canvas in December. The hanger set was not included in our order. My wife notified Best Canvas that the hanger set was missing on December 12th. It is now January 10th and we still have not received the missing hanger set. I've emailed Best Canvas multiple times and they have not replied to any of my emails. My wife has emailed as well and the only response she received basically said "we'll get it out to you as soon as possible". No tracking number, no details, nothing. It's been a month, if they actually shipped it we would have it by now.
David S.'s review of BestCanvas.ca earned a Very Helpful vote
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So I ordered from best canvas only because they had a promise to arrive before Christmas. My...
This company ships from the US and DO NOT pay customs and UPS fees so be aware it will cost you A...
Dear David,
Thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number to satisfied@bestcanvas.ca. Our experts will immediately take care of your request. We're looking forward for your reply, your Bestcanvas-Team