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BestCanvas.ca

How would you rate BestCanvas.ca?
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Canada
1 review
0 helpful votes
Follow Patrick K.
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For the price you can't go wrong. The canvases are good quality, great to look at and everyone is impressed. I completely recommend them! Thanks for adding such beautiful prints to my home.

Date of experience: November 20, 2020
Canada
1 review
1 helpful vote
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Never disappointed
November 15, 2020

Great product and great customer service. You'll never find a better price for canvas! We have the largest and the smallest sizes and they are all perfect.

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Date of experience: November 14, 2020
Canada
1 review
0 helpful votes
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Amazing
December 13, 2020

I have ordered a couple of times. I Received my canvas so fast! (I'm in Canada) Quality is amazing, the price can not be beat. Thank you so so much. I'll be placing more orders soon.

Date of experience: December 13, 2020
Canada
1 review
1 helpful vote
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Lost two orders back to back
June 29, 2022

If you want to wait forever for your order only to discover that it's been lost, then this is the company for you. Thought I'd give them another chance after losing first order, don't do it.

Date of experience: June 29, 2022
Best C. BestCanvas.ca Rep
over a year old

Thank you for your feedback. We would like to apologize for the inconvenience. In order to process your complaint, we kindly ask you send a short email to our customer service. Please also provide your order number. We are sure that together we will find a satisfactory solution to the problem.

Canada
1 review
0 helpful votes
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Bad customer service
November 10, 2020

Worst customer service ever.
I order canvas prints that were supposed to be delivered last week. UPS reported an accident that damaged the shipping anf they said the informed the sender (best canvas). I contacted best canvas to follow up on my damaged shipment, the answer I got from them was that I have to talk the UPS to arrange receiving the shipment (the damaged one). I contacted UPS and they informed me that the package will not be delivered and that they sent best canvas all the information. I contacted best canvas many times afterwords and they never replied back. It is best canvas and their delivery partner responsibility to deliver my order in best form and status and yet they ask me to do their work for them and do not reply to my emails.
Very very bad experience

Date of experience: November 10, 2020
Canada
1 review
0 helpful votes
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For the quality of canvas, the pricing is beyond amazing. Pictures showed up beautifully! Quick delivery as well just in time for Christmas. Thank you

Date of experience: December 18, 2020
Canada
1 review
0 helpful votes
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Damaged Pillow
October 23, 2020

I had ordered two pillows with pictures of them for my Aunt and Grandmother of decreased family members to brighten their day. I had originally ordered them was back AUG/SEPT. The pillows were sent to them with my Aunts turning out great but my Grandmothers pillow unable to by zipped/ zipper was sewn into pillow. I emailed the company and they sent another one to her. ( many weeks as from USA to Alberta). This happen twice with they getting pillows unable to by zipped open to put cushion in. This final attempt was 1) wrong picture 2) unable to be unzipped AGAIN. DO NOT BUY FROM THIS COMPANY. They're incompetent and will waste your time / money with they're products.

Date of experience: October 23, 2020
Canada
1 review
0 helpful votes
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Worst company
March 7, 2021

This is by far the worst company I ever had to deal with. First of all they have false advertising for the tiles that are supposr to stick on the wall... cheap quality printed on a piece of foam. 2nd of all the tiles don't even stick on the wall! So they ate completely useless and I paid 150$ for 10 tiles. I tried to complain and ask for my money back and they will not give me back my money. This is fraud and they will be reported.

Date of experience: March 7, 2021
Canada
1 review
0 helpful votes
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Love it
October 31, 2020

I got our family photo printed. The quality is amazing and it shipped so quick. I got a 30x20 and it fits on the wall perfectly. I ended up getting a 2nd canvas for my bedroom as well as 4 smaller 8x8's for my mother for Christmas!

Date of experience: October 30, 2020
Canada
1 review
0 helpful votes
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Very impressed
December 11, 2020

Easy to navigate website and easy to order. Super fast delivery and quality is great. Ten days from time I order to delivery (Miami - Canada).
Only not so good was an automates email response not even related to my question, this happened twice. THUMBS UP FOR SURE. WILL REORDER from the company.

Date of experience: December 10, 2020
Canada
1 review
1 helpful vote
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Great range of canvas products available. VERY quick delivery. Easy process to put my pictures onto the canvas. I have done 3 now and will be doing more.

Date of experience: October 16, 2013
Canada
1 review
0 helpful votes
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Perfect framed canvas
January 17, 2021

Amazing quality, timely shipping, best prices... I strongly recommend. I love that the canvas comes with a kit you can purchase to hang photos and instructions available on their website

Date of experience: January 15, 2021
Canada
1 review
1 helpful vote
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First I was hesitant cause it felt too good to be true so I ordered few only. They all came on time, super great quality and prices that you can't beat. I put through my second order just now.

Date of experience: November 21, 2019
Canada
2 reviews
2 helpful votes
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Place ur order and find out they charge shipping from Miami at exorbitant rates and then almost 20$ in duty. Not Canadian. Website carries. Ca
- Disgusted!

Date of experience: July 5, 2020
Canada
1 review
0 helpful votes
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I am very pleased with ordered products. Canvas prints are great and indeed good quality. I will definitely order for more in the future. Thanks bestcanvas.ca!

Date of experience: March 18, 2021
Canada
1 review
0 helpful votes
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A small white stripe near the left corner. Everything else is ok. I guess, I like how it looks and fits the image, so I'll keep this canvas without replacement :D

Date of experience: September 24, 2013
Canada
1 review
0 helpful votes
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Excellent service
December 25, 2020

Absolutely loved dealing with best canvas. Website is very user friendly and easy to navigate! Orders came FAST and look great!
Will be ordering more for sure!
Great value as well!

Date of experience: December 24, 2020
Canada
2 reviews
1 helpful vote
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Excellent Prints
May 9, 2020

First time ordering from best canvas! I received my prints later, but it likely had to do with the current situation.
Prints look great, and low cost! Will be ordering again!

Date of experience: May 7, 2020
Canada
1 review
3 helpful votes
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Complete scam people...
December 18, 2010

Complete scam people... Have not and will not receive 2 pictures I ordered with them. Especially disheartening around the Christmas season. I payed with Visa and they are currently investigating the situation with regards to crediting my account.
PLEASE DONT USE THIS SITE!

Date of experience: December 18, 2010
Pakistan
8 reviews
4 helpful votes
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You're seriously doing a great job because I didn't see a qualified service that had an instant response until today, so you won my heart. Thanks to you, I'll make use of your service again.

Date of experience: December 29, 2020

Overview

BestCanvas.ca has a rating of 3.4 stars from 696 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BestCanvas.ca most frequently mention great quality, quick delivery and second order. BestCanvas.ca ranks 5th among Photo Printing sites.

service
116
value
115
shipping
118
returns
40
quality
110
+216