While Best Brilliance offers competitive pricing, there is room for improvement in transparency. Providing more detailed information about the pricing breakdown, including the cost of materials and craftsmanship, would give customers a clearer understanding of what they are paying for and help build trust.
Not sure if all these custom designs are good for everyone. For me, too many options are a source of confusion. Having said that, their support team has proved itself useful, helping me find my way in this whole set of possibilities. Made things easier for me.
Alongside the great offers available on the website, the shop gains confidence by providing free and insured shipping. With that being the case, I feel no stress even when spending more money.
My first time -ordering from your company, At first I was concerned about ordering jewelry over the internet. I'm not worried now, I received my ring a couple of days ago and it is, everything that the description and picture showed it to be. I was,,also very pleased with the price. Would prefer, if the videos were also recorded from a distance besides close up.
All I gotta say is Best Brilliance knows their stuff when it comes to jewelry.The website is smooth, and the customer service is helpful. My only suggestion would be to add a mobile app for all us jewelry lovers on the go!
Am I the only one who's having some browsing problems with this site? I find this rather annoying. Too bad, I really enjoy what they have to offer. I even bought a couple of rings for my wife from this site. But the 'user experience' is not the best, I must say.
They use SGL labs as their certification which means theres a chance your diamond is fake. Be careful. I asked them for a reputable gemological certificate but they dont have any diamonds that is GIA certified
I rated them 3 just because they don't offer a wide variety of earrings. Other than that, the site is really helpful, and the service is also great. Sorry, variety is really important to me...
Even if you don't have any gift ideas, the website can help you. I managed to find a birthday gift and chose to buy a Betty diamond pendant. High-quality product consistent with the price paid for it.
Enjoyed working with Paul to order the ring of my girlfriend's dreams. There were a couple issues but Paul was very professional and made things right. Would definitely order from Best Brilliance again.
I'm not a consumerism culture victim, but rings are a thing for me. No idea why… I love the fact they make an effort to offer many alternatives to people who have an issue with natural diamonds and all the pollution these cause. Prices are great, which is also a major plus.
The level of customer support, quality of the jewelry, smooth transactions, and generous return policy make them a reliable choice for anyone seeking exquisite pieces. While there is room for improvement in terms of packaging, my overall experience was highly satisfying.
I bought myself ring for my birthday, as I believe that a man should spoil himself as long as he has no option. The Cassandra ring I ordered arrived in 7 days, Best brilliance is indeed perfectly designed, and you can see it was handcrafted by a true master.
I would give Best Brilliance 5 stars if only reaching an expert from their team wouldn't require waiting for too long. The service itself is awesome, I highly recommend this site
I decided to buy myself one for my birthday, as I believe that a woman should spoil herself as long as she has to option. The Cassandra ring I ordered arrived in 7 days, it's indeed perfectly designed, and you can see it was handcrafted by a true master.
From start to finish Best Brilliance has been fantastic. Really knowledgeable staff and it was a huge help. Had a shipping issue that was not the manufacturer's fault at all but was still helped out in the best possible way. Thank you guys!
I craved a pair of Jamie lab-grown diamond earrings for months and finally, I got them. The shop managed to convince me with the insurance policy and free shipping.
As a regular customer, I have placed three separate orders for diamond necklaces. Everything was just as planned and arrived quickly. I hope that Best Brilliance will soon start offering more deals for regular clients like me.
Now that I'm aware of the quality and beauty of mined diamond replacements, there's no way I'm going back. It's like cultured meat: Once it's good and affordable, people won't bother buying 'real meat'. Thanks for helping me understand that I don't have to give up on my values to buy a diamond.
Had some login issues a while back, which was rather annoying. Luckily, their customer service team solved this issue, but it took a while. That said, I'm generally pleased with how they treat me as a customer.
It's great that Best Brilliance offers quality information on the jewelry. My expectations were higher for a more elegant package considering the expensive jewelry I bought, even though the packing was satisfactory.
Best Brilliance has a rating of 4.6 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Brilliance most frequently mention customer service, engagement ring and mobile app. Best Brilliance ranks 10th among Engagement Rings sites.