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Shari's Berries

How would you rate Shari's Berries?
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Massachusetts
1 review
0 helpful votes
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Not so good
July 27, 2018

Wish orders could be customized if someone didnt want white chocolate. Also my girlfriend received the dozen berries and they were all melted and warm. Doesnt seem like they care for the transportation that Im paying for

Date of experience: July 27, 2018
Texas
1 review
1 helpful vote
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Valentine's Day ruined
February 14, 2018

Called at 4:40 pm to see where my wife's gift was. They told me it would be delivered by 6. I paid extra for early delivery. Gift never showed up and just got an email that it will not be delivered until The 16th. Lol. Oh but they offered to refund me the shipping cost. Ummm no! You will be refunding for the entire purchase and I will never order from this company again.

Date of experience: February 14, 2018
AE
1 review
7 helpful votes
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NOT EXCELLENT!
February 15, 2016

I gave it 5 stars so it would be at the top for people to see. First of all, they charged my card before I could see the amount my. Order total was $24.99 and they took $65 out of my account and then showed $14.99 standard delivery and $19.99 valentine's delivery... $35 in delivery! I tried to cancel my oder, no problem... until I found out they won't replace my money for 7 days! I waited and waited and waited on the phone, someone answered and then hung up. I had to call back again and waited and waited and waited again! This has been an awful pain in butt experience! I'll just be glad when this is all done and over with! I won't be ordering again.

Date of experience: February 15, 2016
Oklahoma
1 review
1 helpful vote
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I was sent a box of sherries berries for my daughter for my birthday. I received a box full of various metal parts and no sign of strawberries. I tried to call the number listed and spoke with someone in the Philippines that spoke very poor English. I mailed the box back to sherries berries at my expense, $18 and have received no response from sherries berries. Very bad company!

Date of experience: June 21, 2019
New York
1 review
5 helpful votes
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Didn't deliver on day they promised. Said they did but order was damaged, so my mother requested a replacement order. My mother never got the original order and never asked for a replacement. They lied to me about communication that never happened with my mother! Shame on this dishonest company and shame on Rush and Sean for promoting Shari's Berries!

Date of experience: May 9, 2016
Texas
1 review
0 helpful votes
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I have ordered for 15 Plus years from this company and never had a issue until this time. I ordered a two dozen red roses and strawberry's. The order was delivered as scheduled. It contained 23 multicolor roses and the berry's.I reach out to chat and all I got was nothing but I need order number I need date. Said could not look up by name order or delivered to. I provided as much info as possible but the computer on their side was very frustrating. I will NEVER order from this company or it affiliates again. Customer service stink's. Beware spend you 100 plus dolar somewhere else as it will save you a lot of grief

Date of experience: September 2, 2023
California
1 review
2 helpful votes
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I have ordered chocolate covered strawberries for years from Sherries Berries. I was shocked when I ordered the latest dozen for my son's 16th birthday. When they arrived and my son opened his gift, I was shocked to discover how small the strawberries were. They used to be a great size as shown in all the photographs on the website. These were miniscule in comparison. And the shipping charges! Yikes! $16.99 plus $4.99. That is highway robbery especially since I live in LA and they shipped from San Diego. I won't order them again. It's sad.

Date of experience: September 4, 2017
New Jersey
6 reviews
0 helpful votes
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I just made two orders and even after entering all my info it was not clear that I was not getting a dozen berries... The radio code is only for 6 berries... The radio add and the website is not clear till you get your receipt for your purchase and you realize you are only getting 6 berries for $35.00... NOT HAPPY

Date of experience: May 6, 2019
Arkansas
1 review
1 helpful vote
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NOT impressed
February 9, 2017

I ordered the five days of romance For Valentine's Day. The offer and also the customer service representative on the phone with whom I placed the order Said deliveries would be Friday Saturday Monday Tuesday which is Valentine's Day and Wednesday. After they took my money My email confirmation stated that they would be delivering 2 of the orders on Monday Skipping Valentine's Day And delivering the final item on Wednesday. Kind of ruined the whole surprise I had going on. Calls to customer service didn't fix my problem. I will never order from these people again. Get it together sherries berries

Date of experience: February 9, 2017
Louisiana
1 review
0 helpful votes
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Sadddddd
May 6, 2021

Sherries berries is late but three or four days I have to pay extra for shipping ship the flowers haven't got the bear is the same day as the flowers still haven't gotten the berries who knows where those are or how they even are screw sherries berries

Date of experience: May 6, 2021
Alabama
1 review
1 helpful vote
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Ordered the perfect pairing for my wife to be delivered at her job for valentine's. Overpaid for their product and shipping so it ended up a $49.99 product cost $80... called and texted them on valentine's only to find out they hadn't even shipped it! Said they can have it delivered by the 20th... if you expect to do something special for your loved one don't do it with sharis berries!

Date of experience: February 14, 2018
Indiana
1 review
0 helpful votes
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DISAPPOINTMENT...
December 23, 2016

First time I've ever used Shari's Berries. A coworker has received them in the past and always have been amazing so I decided to send some to a friend for Christmas. Thank you Shari's Berries for the biggest moment of embarrassment ever! The berries were tiny and not packaged nicely and definitely not what I ordered - patiently awaiting my refund now. Will NOT be using them in the future.

Date of experience: December 23, 2016
South Carolina
1 review
1 helpful vote
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Not worth the money
December 26, 2016

My husband ordered me two dozen of the awful strawberries covered in something.
They certainly did not arrive looking like the pictures. The strawberries were hard and sour, the chocolate was hard and actually hard to chew. The stems (leaves) were dead so they did not look like anything you wanted to eat. They were delivered to the wrong address and the package was so sticky that we had to tear open the lid to get the the awful fruit. Save your money, it was awful and way too expensive.

Date of experience: December 26, 2016
Illinois
1 review
2 helpful votes
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Barely berries!
February 17, 2016

What an embarrassing Valentine gift! $60 worth of undersized half green berries. And these were " Premium". Of course you're not hit with the $15 delivery charge until the end of checkout. This company has hit the skids. INedibles!. Baaaaaaaaad Cupid!

Date of experience: February 17, 2016
New York
1 review
7 helpful votes
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I was excited to try this web and send strawberries for valentine day. The price was high but it was fine, I thought to give it a try. However, I stopped and did not submit the order since they do not show you how much is shipping and other fees they added, they do not tell you, before they have all your info. At the end, $ 49.00 they show on the web becomes more than $80.00! They need you credit card before they show you the final price! I don't think it is right.

Date of experience: February 12, 2013
Louisiana
2 reviews
3 helpful votes
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I also paid extra for Tuesday delivery and tracking indicated Wednesday delivery. My wife is leaving for out of town business Wed AM and will not be here to get them. Do NOT depend on these idiots to deliver your Valentines Day gift,

Date of experience: February 14, 2017
Arizona
2 reviews
0 helpful votes
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What an absolute disappointment! I've heard the advertisement of "Big, Juicy strawberries". Out of a dozens, only one of them was somewhat big and that was a little over an inch and a quarter and that one was still GREEN on the end! The box of chocolate covered pretzels, came as chocolate cover sticks! All broken in pieces.

Date of experience: February 14, 2017
North Carolina
1 review
0 helpful votes
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Scammed...
February 18, 2019

Copy of the letter I sent today... I am only going to say this once my order no is ************** ups which is not legit. The order was never received. I have a large shipping dept and they could not get ups to verify order.If you do not refund my account today I am going forward with at least 50 to 60 folks who were scammed just like me... I have researched the charges of interstate fraud but had to wait to you removed money from my account. I expect a full refund and a apology letter on your web site or we are moving forward and will be as public as we can be. David Marlowe sent to Sheri's Berries. Go to Sheri's Berries reviews and complaints and see what i am referring too...

Date of experience: February 18, 2019
North Carolina
1 review
0 helpful votes
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Disappointment
February 24, 2019

I have had Sherris berries in the past. No issues then and strawberries had flavor, this Valentines 2019 my husband bought me some and the arrived 1 week 1 day after being told they would arrive on Valentine's day, very disappointed after they guaranteed they would arrive on Valentine's day, after trying my first berry. Yuk, the strawberry was rotten and chocolate was terrible. No flavor, I tried another sine thing, so disgusted in the service and flavor, I will never order from this company again nor referred my family and friends to them.
What a waste of money

Date of experience: February 24, 2019
Illinois
1 review
0 helpful votes
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WOW I loved them!
May 14, 2017

My daughter sent me berries and cake truffles for Mother's Day. They were great! (And I am picky too.) Berries were to die for! I ate all six of them today. Truffles for dessert tonight.
I was VERY HAPPY with them.

Date of experience: May 12, 2017

Overview

Shari's Berries has a rating of 1.3 stars from 2,111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Shari's Berries most frequently mention customer service, covered strawberries and valentines day. Shari's Berries ranks 61st among Candy sites.

service
351
value
356
shipping
361
returns
246
quality
325
+546