Berkeley International
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Berkeley International

How would you rate Berkeley International?
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Belgium
1 review
4 helpful votes
Follow Ioana N.
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I have been presented with a truly unrealistic dream of finding a compatible partner. As a widow who has mostly been single for the past ten years, I have not found a suitable match despite being relatively young. During a meeting at Berkeley's offices in Belgium, I had a conversation with one of the executives who shared a beautiful story about how she met her current husband through Berkeley. She subsequently joined the team, as a success story... She assured me with comforting statements like 'I'll be here for you until you find someone' and 'We are dedicated to your success.' However, after a year of investing a significant amount of money, I can confidently say that this experience has been utterly disappointing.

1. The service provided was far from what was promised. I had to constantly email them to inquire about the next match, and their communication was unacceptably slow compared to their initial responsiveness before I signed up. The executive (who was behind me all the time before I paid the fee) was unreachable and did nothing to fulfill her promise.

2. The promise does not live up to its advertised claims! There is a severe gender imbalance, with significantly fewer men than women. Some of the men I encountered even confirmed this, sharing how frequently they were contacted to assess their past dates and to explore alternative matches. Surprisingly, I have never been presented with such opportunities in the entire year.

3. While I cannot provide insights from the perspective of a male customer, I was taken aback to discover that the men in Berkeley's database, despite having established careers, would struggle to find partners on their own. Their brochure and website depict gorgeous men (and women) which can be seen as a marketing "normal", but the reality should not be THAT different.

In conclusion: definitely NOT recommended, unless you make 150k a year and you do not count on it as an actual possibility of meeting someone.

I am also expecting a reply saying "We do not recognise who you are." but I have all the email exchanges so I can always prove I was a member.

I am happy to give any other details if needed.

Date of experience: June 30, 2023
GB
1 review
20 helpful votes
Follow Jane M.
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Well actually the website is impressive - it looks the real package that you are actually going to get a truly personal service of a company that will actually listen to your requests, what you are seeking, who you would like to meet and that they will really make an effort to find you some realistic matches.
HA HA... Really? Err - No.
The person that interviews you and gets your hopes up disappears into the background and you are then passed to people who have never met you, have one photo of you (who ever looks good/real/true to life in a snapshot?!) and a written paragraph of your life. Does that really get across the person you are? Your personality? Who is your ideal match? No. Equally they have never (usually) met the person they then introduce to you. It seems to take them forever to come up with a suggestion of a 'match' (obviously do not have enough people on their books) and then you are presented with a few lines of who they think you are suited to.
No matter how many times after meeting people and giving lengthy feedback on the suitability of the person, ie trying to build up a picture of the type of person you are actually after, the next one put forward bares no resemblance to your requests.
Very expensive for the service you get - I haven't heard many success stories. Try Tinder instead...

Date of experience: December 1, 2013
Berkeley I. Berkeley International Rep
over a year old

We are in a difficult position to respond meaningfully to this review, as we have never had a member by this name. As such we have reason to believe that this may be a fake review. If indeed this is a genuine review, then we wish to apologise wholeheartedly. Our mission is to provide the highest level of service to our discerning clients and we are confident that this is achieved in the vast majority of instances. Our success rate in introducing life partners has resulted in highly positive reviews and feedback on our services, and is something we are very proud of. Thank you Berkeley International Team

France
1 review
3 helpful votes
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So grateful!
August 13, 2019

Thank you to all the team for such a wonderful experience. Your professionalism shines through and I have met the man of my dreams! I cannot fault you! See you at the engagement party.

Date of experience: August 13, 2019
Berkeley I. Berkeley International Rep
over a year old

Dear Laura, thank you for your kind words and we look forward to celebrating your engagement with you in the very near future.

Romania
3 reviews
6 helpful votes
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Thank you Berkeley for such an amazing journey. 6 dates in and I found him. I couldn't be happier! Thanks to all the team for an amazing year and for finding me the love of my life!

Date of experience: May 15, 2019
Berkeley I. Berkeley International Rep
over a year old

Thank you Didier D. We all wish you every happiness in your future together. The Berkeley International Team

France
1 review
3 helpful votes
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So professional
August 23, 2019

I just needed to write to say what a highly professional company you are. The service was exemplary and with a successful outcome. Many many thanks.

Date of experience: August 21, 2019
Berkeley I. Berkeley International Rep
over a year old

Many thanks for your kind review Arabella
And the team and I wish you every happiness in the future. Please keep in touch from time to time to let us know how you and B are getting on.

GB
1 review
3 helpful votes
Follow Ad H.
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Fraud, Avoid It
February 14, 2022

The worse experience ever. I want to share my experience and warn others against signing up with this company. They told me things which I later found out we're not true • Company claims: At my initial meeting, the company rep that stated that I could expect about 1-2 introductions a month that didn't happened. I had only 5 profiles given to me in 8 months. I have emails evidence showing that they ignored pretty much everything I said. They just play and have no man to introduce to you. When I complained they made me feel that it was my fault because I was ugly they even told me the client didnt wanted to talk to you because of your profile picture on whatchapp but we didnt tell you for you not to feel bad a totally joke because i dont have a whatchapp photo. They are just bad very bad

Date of experience: February 14, 2022
Berkeley I. Berkeley International Rep
over a year old

We have reason to believe that this may be a fake review. We are in a difficult position to respond meaningfully, as we have never had a member by the name Ad H.
If indeed this is a genuine review, Ad H, then we wish to apologise wholeheartedly and request you contact us so we can resolve the issues.
Our mission is to provide the highest level of service to our discerning clients and we are confident that this is achieved in the vast majority of instances. Our success rate in introducing life partners has resulted in highly positive reviews and feedback on our services, and is something we are very proud of. Berkeley International Team

GB
1 review
22 helpful votes
Follow Victoria H.
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I was totally outraged by the Berkeley introduction service.
They discreetly provide a service cheaper that what they advertise.
They make judgments upon you're first introduction.

Beware as this company will get a lot of complaints, please post on the Internet if you have had an unpleasant experience with this company.
Reviews online are very helpful indeed.

Date of experience: October 21, 2015
Berkeley I. Berkeley International Rep
over a year old

Dear Victoria,

We have reason to believe that this may be a fake review.
We are in a difficult position to respond meaningfully, as we do not know who you are leaving us in a very difficult position. If indeed this is a genuine review, then we wish to apologise wholeheartedly and request you contact us so we can resolve your issues.

Our mission is to provide the highest level of service to our discerning clients and we are confident that this is achieved in the vast majority of instances. Our success rate in introducing life partners has resulted in highly positive reviews and feedback on our services, and is something we are very proud of. Berkeley International Team.

Sarah C.
GB
1 review
20 helpful votes
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Check your records - you cheated me out of a lot of money. Happy to describe all email exchanges - I have kept them all Potential clients - please check out all of dreadful reviews on all websites. And do potential clients note the dreadful and aggressive attitude in the reply to my post. Really happy to provide any potential client all the evidence I have about this dreadful unregulated company.

Date of experience: December 28, 2015
Berkeley I. Berkeley International Rep
over a year old

As we don't know who you are and we believe this review to be fake, it is difficult to respond, only to ask you to contact our office and we will do our utmost to resolve your issues.
Thankyou.

GB
1 review
14 helpful votes
Follow donna l.
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I was told I could join for £300
But to keep it quite, as they were charging others considerbly more. (10,00 +).

I was so disappointed as it took 6 mother to actually meet someone.

Ithen I was given an apology.
But the service is not with the modern times, I strongly recommend against using this match making service.
Just read the reviews about it and decide for yourself

Date of experience: January 7, 2015
Berkeley I. Berkeley International Rep
over a year old

Dear Donna, Thank you for your comment.

You joined us as we building our Manchester Membership and we were delighted that you had inquired about our services and also delighted to have had met you.

You stated you were not ready to commit to our standard membership fee and we agreed, on this one occasion, to work on a lesser fee to suit your budget. For this you signed a contract and confidentiality agreement.

Berkeley International provides a bespoke service to all our clients and we are proud that over 75% of our members go into long-term relationships. It is as a result of this success rate that personal recommendation is our greatest source of new clients.
Feel free to contact us again if so wish, we shall be delighted to look after you. Sincerely, Berkeley International Team.

GB
2 reviews
10 helpful votes
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Reached resolution
June 6, 2015

I can now confirm that I have reached a resolution to the issues raised in my review with Berkeley International Limited. Whilst I have sought to permanently remove the review, I have been unable to do so as a result of the websites policy.

Date of experience: June 6, 2015
Berkeley I. Berkeley International Rep
over a year old

We are sorry that you are not happy with the service we provided to you. We also understand that choosing a life partner is a very personal decision. We know how keen you are to meet someone to share your life with but how difficult this has been for you which must make the process all the more frustrating for you. We would ask you to bear in mind though that this is a process and one which takes time especially when new criteria are introduced during the assignment as happened in your case. In fact some of the new criteria you introduced were highly unusual but we did our best for you as we do for all our clients. I will not talk about the details of your situation here as it this is a public forum and these are deeply personal issues for you. I can assure you that we remain willing to help you however we can and I invite you to contact me privately so that we can move things forward in a positive way for you. Sincerely Berkeley International Team

GB
1 review
5 helpful votes
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Speaking factually about my experience; in my late 20s I paid £3000 for membership for 12 introductions with the option to take up to 12 months break at any time. I had 4 introductions and almost another which unfortunately didn't materialise due to work commitments. Then I met my now husband of my own accord and asked for the 12 month break. By the end of the break period I was engaged and asked for some of my money back. They replied with a "No, but congratulations!" email. I looked over the contract and accepted that I was gullible enough to sign it and chalked it up to life experience. However, potential joiners should know that they are the type of business who feel justified in keeping your total sum of money for potentially a tiny amount of work they will do.

Here's a more detailed review I saw in the FT, also highlighting their upfront payment hustling. Why don't they charge monthly or quarterly subscriptions? Why do they insist on full payment immediately on joining? I never thought of myself as a ‘mark' until I read this:

‘Best of Money: single, dating and paying a very high price for it'
https://www.ft.com/content/8f1ea67a-e168-11e5-8d9b-e88a2a*******

Date of experience: March 11, 2019
Berkeley I. Berkeley International Rep
over a year old

Dear Jenny, Many thanks for your comment which is unnecessary. You had 5 introductions over the first 5 months of your membership and then we spent a further 2 months trying to contact you with no response ( as you had met someone and totally ignored us). You also didn’t response to your final introduction despite him calling/texting you. By the time you told us you no longer wanted to use us, you only had 2 ½ months of active membership left - bearing in mind we were more than happy to continue to work with you. You wanted a refund as you met some of your own accord which is wonderful and we are delighted for you, so why write this. We were nothing but polite to you, gave you a generous discount which you asked for and treated you always with professionalism and courtesy. Why you need to write this nasty comment is beyond us. Wishing you well with your new husband. Berkeley Team.

Overview

Berkeley International has a rating of 3.4 stars from 33 reviews, indicating that most customers are generally satisfied with their purchases. Berkeley International ranks 51st among Dating sites.

service
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value
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quality
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