Jenny H.’s Reviews of Berkeley International & more

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3/11/19

Speaking factually about my experience; in my late 20s I paid £3000 for membership for 12 introductions with the option to take up to 12 months break at any time. I had 4 introductions and almost another which unfortunately didn't materialise due to work commitments. Then I met my now husband of my own accord and asked for the 12 month break. By the end of the break period I was engaged and asked for some of my money back. They replied with a "No, but congratulations!" email. I looked over the contract and accepted that I was gullible enough to sign it and chalked it up to life experience. However, potential joiners should know that they are the type of business who feel justified in keeping your total sum of money for potentially a tiny amount of work they will do.

Here's a more detailed review I saw in the FT, also highlighting their upfront payment hustling. Why don't they charge monthly or quarterly subscriptions? Why do they insist on full payment immediately on joining? I never thought of myself as a ‘mark' until I read this:

‘Best of Money: single, dating and paying a very high price for it'
https://www.ft.com/content/8f1ea67a-e168-11e5-8d9b-e88a2a*******

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Berkeley I. – Berkeley International Rep Over a year old

Dear Jenny, Many thanks for your comment which is unnecessary. You had 5 introductions over the first 5 months of your membership and then we spent a further 2 months trying to contact you with no response ( as you had met someone and totally ignored us). You also didn’t response to your final introduction despite him calling/texting you. By the time you told us you no longer wanted to use us, you only had 2 ½ months of active membership left - bearing in mind we were more than happy to continue to work with you. You wanted a refund as you met some of your own accord which is wonderful and we are delighted for you, so why write this. We were nothing but polite to you, gave you a generous discount which you asked for and treated you always with professionalism and courtesy. Why you need to write this nasty comment is beyond us. Wishing you well with your new husband. Berkeley Team.