Ioana N.

I have been presented with a truly unrealistic dream of finding a compatible partner. As a widow who has mostly been single for the past ten years, I have not found a suitable match despite being relatively young. During a meeting at Berkeley's offices in Belgium, I had a conversation with one of the executives who shared a beautiful story about how she met her current husband through Berkeley. She subsequently joined the team, as a success story... She assured me with comforting statements like 'I'll be here for you until you find someone' and 'We are dedicated to your success.' However, after a year of investing a significant amount of money, I can confidently say that this experience has been utterly disappointing.

1. The service provided was far from what was promised. I had to constantly email them to inquire about the next match, and their communication was unacceptably slow compared to their initial responsiveness before I signed up. The executive (who was behind me all the time before I paid the fee) was unreachable and did nothing to fulfill her promise.

2. The promise does not live up to its advertised claims! There is a severe gender imbalance, with significantly fewer men than women. Some of the men I encountered even confirmed this, sharing how frequently they were contacted to assess their past dates and to explore alternative matches. Surprisingly, I have never been presented with such opportunities in the entire year.

3. While I cannot provide insights from the perspective of a male customer, I was taken aback to discover that the men in Berkeley's database, despite having established careers, would struggle to find partners on their own. Their brochure and website depict gorgeous men (and women) which can be seen as a marketing "normal", but the reality should not be THAT different.

In conclusion: definitely NOT recommended, unless you make 150k a year and you do not count on it as an actual possibility of meeting someone.

I am also expecting a reply saying "We do not recognise who you are." but I have all the email exchanges so I can always prove I was a member.

I am happy to give any other details if needed.