BellaCandles has a rating of 2.65 stars from 186 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BellaCandles most frequently mention customer service, bank account, and credit card problems. BellaCandles ranks 13th among Candles sites.
Have purchased many candles from here, Love the candles themselves, very long lasting aroma but the rings aren't real silver anymore and when you go to the site to enter your code to see if you've won it just keeps saying "site can not be found" very disappointing because that was one of the best parts and now the gift i just gave won't be up to par for what i told her about the candle & ring we gifted her.
No code was found when prize was revealed, and numerous broken candles that i burnt anyway. Soooooo embarrassing to give as a gift.
Have purchased many candles from here, Love the candles themselves, very long lasting aroma but the rings aren't real silver anymore and when you go to the site to enter your code to see if you've won it just keeps saying "site can not be found" very disappointing because that was one of the best parts and now the gift i just gave won't be up to par for what i told her about the candle & ring we gifted her.
I love the candles and whole familyoves finding the ring and checking the value. This is not how us works now I miss that part. I also find them to have lots of black soot. I have to be very vigilant about keeping wick trimmed and on many have keep moving wick into the center. It does take some work but with all that I still love the smell of them and finding rings fun.
I ordered 2 candles from Bella Candles, they were on sale so I bought 2, one is called Lovely Paris and the other is Fabulous Amsterdam, both smell wonderful. I recieved my candles within a week of ordering and they packaged them well, nothing broken. I am going to let them burn naturally until I find the ring package, that is the bonus. They both were only $9.99 each, which is a normal price for a candle this size and quality. Do not understand what all the fuss is about.
I unfortunately received a damaged candle in the mail. I imediately went to the website to look for help and at the bettom of the page a chat box came up. It was Jay. He instantly replied to my concerns. Told me what to take ppictures of and right then and there began processing a replacement candle! :) he managed to make me feel like continuing their monthly candle club!
I love candles and always look for good scents and burn time. Though the wic burned lopsided I called the company and they offered a new one for free The jewelry is also very pretty. I would recommend this candle as a gift or a special treat for yourself.
I got my candle the other day and it smelled so good. I lit it as soon as i got it out of the box. The silver packet came through today and my daughter could hardly wait to see what was inside. After it burned far enough down to get the package out I got the fork and went fishing. I retrieved the ring which was so pretty had to put it on. I got the code and entered it into the computer. The code could not be found so I contacted the help chat and the person was very helpful in telling me what i was looking for. My ring was one of the $10 rings but it dont matter to me the ring is very pretty. I will have to get it sized down if possible but it will be well worth it. Thank you for the help. Love the ring and the sent of my candle.
I'm one to not read fine print and didn't realize that when I ordered a candle I would be charged 50.00. I got this huge box with two candles and a thing of waxes and a beautiful scented bar of soap (which by the way is so nice on your hands). I called and explained to the lady that I received it but one candle had been shattered, she explained to me that I had signed up for the every month. She gave me two choices, I kept the box of stuff and give me 1/2 refund or return the box and get 100% refund. Well I decided to keep the box and they mailed me a free candle for the one that had broken. I got the money back within days. She was so helpful. When I have more money I will order again. The earrings and rings I've gotten are very nice.
Bella Candle offers candle scents with rings inside and codes in every ring that give all customers the chance to win prizes such as vouchers and rings worth up to $5000.
Bella Candles start in the year 2014