I got my candle the other day and it smelled so good. I lit it as soon as i got it out of the box. The silver packet came through today and my daughter could hardly wait to see what was inside. After it burned far enough down to get the package out I got the fork and went fishing. I retrieved the ring which was so pretty had to put it on. I got the code and entered it into the computer. The code could not be found so I contacted the help chat and the person was very helpful in telling me what i was looking for. My ring was one of the $10 rings but it dont matter to me the ring is very pretty. I will have to get it sized down if possible but it will be well worth it. Thank you for the help. Love the ring and the sent of my candle.