The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
I tried to withdraw my referral bonus but didn't get through until I checked after several months. After opeing a case with them, they said I have a duplicate acccount and they didn't want to hornor the referral bonus. I tried to explan and swear that I never have another account but they just decativated my account without lisenting to me. I don't care about the referral bonus but I did earn a lot cash back in the past months and during Black Friday. They didn't even let me withdraw it. These are sort of lying and robbery actions.
I like it when i get my cash back, it gives me the motivation to keep earning while i shop! So far my cash back earnings have been consisted and on time.
STAY AWAY from using this cashback…
STAY AWAY from using this cashback site. IT IS A SCAM! THEY surely get paid from the online retailer when you use them for a retailer but then they say, oh no, you didn't make a purchase using their correct links when in fact you did!
And then their "File missing cash back" is a joke because they WILL NOT give you the cash back they promised. Or they say you didn't make a purchase in the right category when in fact you did.
The cash back worked good for the first year but now they won't pay anything!
BeFrugal is very easy to use and have been using it for many years now. Many stores and easy to get your money with gift cards or payment.
AAA+... and that's it. Simple rules, simple operation, and at same! I recommend with pleasure. And something a penny "on coffe" ask, and a tiny bonus. It's nice. Thank.
I'm shopping online anyway, so why not shop through BeFrugal and earn extra! Just a few extra clicks and I receive a discount as cash back through BeFrugal. Easy!
Quick, easy, and always pays you! Simply the best! They always have quick responses when I reach out to their customer service, and all the cash back terms are clear and easy to understand.
Only had an issue with them once and it was on the part of the vendor. Contacted BeFrugal and they helped me resolve it within a acceptable amount of time and I got my cashback.
It works, Money adds up if you purchase online. I strongly recommend it and besides its free. I love knowing that when I buy something online, I will get something back.
Thanks for the cash back! It does miss some shopping trips. I was expecting more after all the shopping i've done. It is still nice to get anything back for shopping.
The best cashback website! Save a lot of money!
Although sometimes the cashback was missing, after it's easy to submit the problem and almost all are resolved.
Way too many restrictions to earn cash back. There are other sites that are more transparent and don't restrict cash back to the extent that this site does.
I changed my cash back service to Befrugal recently and I am happy with my cash back transactions so far. I am sure I will get more cash back at the end of this year for holiday seasons. Thanks!
What a great way to make money while buying things I need and want. It's a nice bonus to be able to choose a the way to get the money made as well. Thank you!
Great cashback site, lov it, i will recommend it to all of my friends, save me lots of money. Would like to see some more suppliers in here in a future.
As a seasoned user of cashback sites, I felt that recent BeFrugal business practices to be questionable and not trending in the right direction. I recently have a pending cashback from Target.com reversed unilaterally because they said cashback is not available for gift card purchases. The only problem with that argument is that Target cashback rate & terms change constantly, yet terms always included fine print about gift card exclusion, except for that first weekend in December 2020. The specific terms of Target cashback during that time are as follow:
"Earn 2% Cash Back on sales up to $500 at Target during the Plus Rate Promotional period. Sales exceeding $500 will earn 2% Cash Back on the first $500 and 0.01% on amounts exceeding $500. Plus Rate promotion expires 06-Dec-2020 11:59 PM ET."
There's no mention about exclusion as usual. And a couple of days after I made the purchase, I saw pending cashback for the purchase in my account, which then got reversed unilaterally by BeFrugal recently. I'd advise users to steer clear of BeFrugal until they improve the business practice of reversing pending cashback unilaterally and not honoring the click-through terms posted on their site.
So easy to use. I go to a page, it pops up my savings, I buy and then I'm done. Easy to register and simple to use. Love it! Very easy to get paid once direct deposit is set.
This site is amazing! I really love it! I would totally recommend it to my friends and family. I love that I can get my cash back on my pay pal account.
Always Love the extra cash I get! Every few months I get a paypal deposit with extra cash from BeFrugal... I go here every time I shop online... All the stores I shop online are on here! =) Love it!
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.