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BeFrugal

Overview

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 26 days
How would you rate BeFrugal?
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New York
1 review
0 helpful votes
Follow z s.
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EASY way to save some cash. It has been a wonderful experience to save money on befrugal. It takes only a few seconds to save a lot of money on things you will already buy online.

Date of experience: September 20, 2017
TW
1 review
0 helpful votes
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Excellent!
November 23, 2019

This is my first time to use BeFrugal. Still not sure if there will be my cash back! If the cash back really works, I will introduce this to all of my friends!

Date of experience: November 18, 2019
Michigan
1 review
0 helpful votes
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It is the best and fastest way to save money. Do not hesitate to use it on every purchase! It is as simple as one click and you're not going to be disappointed.

Date of experience: March 9, 2020
Florida
1 review
0 helpful votes
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Pretty dependable site
December 9, 2016

I really never have to worry have to look to see if I got my $. Just a few times & I don't have a whole lot of time to look into it. I really love working w Be frugal. One of 2 I use.

Date of experience: December 8, 2016
Georgia
1 review
0 helpful votes
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So easy and love the money back. I just got paid cash back. I use the tool bar extension which is so easy and it reminds me to go to the site. So helpful.

Date of experience: October 29, 2019
Poland
7 reviews
1 helpful vote
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Finally I received my cash back. It took long time but I got my cash back to my PayPal account! In my opinion cash back should be approved more quickly.

Date of experience: September 12, 2017
Tennessee
1 review
0 helpful votes
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Love Be Frugal!
January 1, 2017

Easy to use site! Have been very pleased with the Be Frugal site since 2012. Will continue to use the Be Frugal site in the New Year! Happy New to all!

Date of experience: December 31, 2016
Pennsylvania
2 reviews
0 helpful votes
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It's so worth it. I also use Rakuten. I love getting cash back. I requested a Visa gift card and because it's almost Christmas, I will use my gift card as a gift for someone else. It's a Win Win. :)

Date of experience: November 16, 2020
Canada
1 review
0 helpful votes
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A great gift for myself!
December 28, 2016

With all the shopping I did, I did not realize how much money I was able to get from Befrugal which I can now use on myself! Sweet. Great Service Befrugal!

Date of experience: December 28, 2016
Illinois
1 review
0 helpful votes
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Great Reward for Shopping
April 18, 2024

BeFrugal is a trustworthy company with competitive cashback rates.
I've had nothing but positive experiences with BeFrugal.
The cashback always goes towards a reward for the family!
Love It!

Date of experience: April 8, 2024
Fernanda M. BeFrugal Rep
over a year old

Rewards are the best! We are so happy to be a part of those extra rewards for your family. We are committed to helping our users save and earn. Make sure to download our new BeFrugal Rewards Extension. Another great way to earn some extra rewards for you and your family.

Pennsylvania
1 review
0 helpful votes
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I mostly use it for Walmart, where they give 4%. With my 2% cash back credit card, it's just like not paying sales tax! Which is actually kinda depressing...

Date of experience: September 9, 2018
Mississippi
1 review
0 helpful votes
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Great way to save money!
September 30, 2017

I have earned several hundred dollars by simply using this site. It's very easy to use as well... why not earn some money since you are shopping anyway?

Date of experience: September 28, 2017
Virginia
1 review
0 helpful votes
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Had money I didn't know was there starting 2012. Forgot about BeFrugal and signed up with other sites that don't always work. From now on this will be my go to site.

Date of experience: December 4, 2018
Illinois
1 review
0 helpful votes
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I have used this website for over two year since my friend recommended. So far that is super good and never lost his reputation during request money back.
Highly recommend.

Date of experience: January 16, 2020
Pennsylvania
1 review
5 helpful votes
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Where is my cash back?
December 26, 2020

Basically Be Frugal gets companys to pay them to be on their site. Then when a customer uses befrugal to go to the vendors site ( aka walmart, home depot, cvs, etc) the vendor agrees to pay a rebate ( a percentage of your sale) to you the customer. The problem is that if something is off for whatever reason, or the vendor refuses to pay, be frugal doesn't pay the customer the percentage. They claim, no accountability, and respond in endless emails, but at the end of the day, THE CUSTOMER LOSES! I can't believe there isn't a class action law suit against this company. Were only talking penny to maybe a dollar sometimes, and they don't step up and make good. Here is 1 small example:. I did pictures through cvs. I proved the trans id to befrugal, i had a copy of the receipt from cvs, it was pictures (reprints). They 1st try to say it is your fault, which i proved was wrong with befrugals tracking id #, then it was saying cvs 's refusal, but no explanation why. It is basically bait and switch. What they are doing is against the law, but i don't have the money to take them to court just to prove a point. They get there money, but don't fight to get your money. NO ACCOUNTIBILITY on ther part. Hope this helps others.

Date of experience: November 26, 2020
Maryland
1 review
0 helpful votes
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Not as reliable as ebates or mrrebates.com
Custom service does not help much, missing a lot of cashback. For instance, it says on the webpage -- "8%" cash back, matter of fact, you might get 0.

Date of experience: May 27, 2017
Fernanda M. BeFrugal Rep
over a year old

Hi Rouhong, We list the percentage of cash back available on each of our store pages on our website, as well as the terms and conditions for earning that cash back. If you have any questions about a particular store or transaction, we can certainly chat with you in more detail.

New Jersey
2 reviews
0 helpful votes
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Great
March 5, 2017

Great site, cashback rate is very good and I get most cashback they promised. Sometime it not working but I always get tickets supported. Anyway, I have no complain.

Date of experience: March 5, 2017
Georgia
1 review
1 helpful vote
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Amazing cash back
November 20, 2020

I totally didnt expect this to give me cash back. Just installed the plug in and did my own business after a while I have seen massive cash back in my account.

Date of experience: November 19, 2020
Massachusetts
1 review
0 helpful votes
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First-time Amazement
June 24, 2024

I just got my first Payout and I am amazed! I didn't really have faith in the program but now I will definitely keep using it. Thanks.

Date of experience: June 14, 2024
Virginia
1 review
0 helpful votes
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Slow to earn but good rates
January 17, 2024

I use a few different Money Back/Earning websites and this one is the slowest one for payouts to be available to payout, but the rates are decent and higher than some.

Date of experience: January 17, 2024
Fernanda M. BeFrugal Rep
over a year old

Hey Caitlyn! We appreciate you leaving your feedback.
BeFrugal is an online cash back portal that connects you directly to the cash back with the Merchants. Merchants can sometimes take some time when it comes to approving. Feel free to reach out whenever you have a question or need assistance. We are here to help!