The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.
This summary is generated by AI, based on text from customer reviews
Absolute lie, they promised a cash back match and they never matched any rate on my suessfully reported ebay transactions, rakuten is at 2% while they are at 1.25%, they promised a 125% match, well now, I know that was a lie, they just lost my business.
There is a guy named Todd on there who will literally play dumb to avoid paying you and will waste your time with copy and paste messages!
I like Be Frugal. I can often get a better percentage compared to other similar sites. I promptly received the transfer confirmation to my Paypal account. Now I will see if the money appears in my account in 48hrs. It would be nice to have the cash out be made automatically on a specific date like with Ebates.
BeFrugal is the best cash back site I have ever used and it's very easy! You simply go to the store you want to shop at then click on the BeFrugal button (pink pig) and wa-la you are getting some serious cash back from your purchase. I wouldn't shop without it!
I save hundreds of dollars throughout the year by simply navigating to my online shopping cart page through BeFrugal. Before I load my cart and before I checkout, I open a BeFrugal in another tab. I look for my store to see if there are any savings and if so, I navigate to the site via the BeFrugal link, checkout and earn cash back. In November I get the cash back and use it for Christmas presents... shopping online through BeFrugal, of course.
I've been a member for over 5 years and had no issues with getting cashback credit.
You buy stuff you need and get paid for it... that's it. If you don't try anything funny, you don't have anything to worry about. I have had no problems and I have had 3 pay outs so far. If I do I will share that too.
Always, this APP or website brings you a very bad experience.
Only because after you finish your purchase, you will find that some records will tell you it would be not eligible.
But you will never know exactly why it is not eligible.
And if you complain too much, this stuff will tell you that your account will be deleted.
A worst experience that I had from all the APP.
Hope this worst APP DOWN.
Really good, except it's a long time to wait for cash back and really complicated to receive cash back (I don't have paypal and needed to send to another email, and that process was unnecessarily difficult-but the amount of cashback sites is great.)
After reserving a hotel via BeFrugal.com and receiving a confirmation number, we got to the hotel and were told there was no reservation. We had to pay out of pocket and go through the hassle of contacting HotelStorm (hotel branch of BeFrugal). The first two emails I sent to them were unanswered. They finally resolved the issue and refunded the money we paid out of pocket, but the reviews of HotelStorm are not good. I would never do this again.
They give you the run around for months! And all the "reasons" provided for a denied cash back purchase aren't clear. I made a purchase in November 2018 and It's now April 2019 and I'm just finding out my for reasons unknown my $25 was denied. Just Ridiculous!
I think "Befrugal" beats all the other cash back rewards company's and I "HIGHLY" suggest everyone joins "Befrugal"! You don't have to worry about what rewards you earned expiring, like some of the other company's!
"Befrugal" is Number 1 with me! And if you join, it'll be #1 with you too!
Have used befrugal now for a few years. They seem to be the up and comer lately with cashback. They have a few hard to find deals that most other competitors don't both with, for instance LocalFlavor. They track cashbacks very well.
I will certainly continue using them in the future.
When ever I request payments earned, its in my account real fast.
The company plays games and gimmicks with cashback, and doesn't pay what you owe. They employ this jackass named "Todd" there who's sole job it is to fire off useless canned responses, and give you the runaround. This site is a joke, don't waste your time. They don't pay what they owe
I wish I could give them 0 star. I don't use cashback website often, and can only compare it to Ebates. During the BF season, I used the two websites. Everytime before I placed an order, I would check the cashback rate at the two websites, and use the higher one. Also, I would clear all cookies after that. It has never been a problem on ebates, and I have already received all my cashback through paypal. Quick and Accurate. But Befrugal? Some of the my cashback has never been posted. I asked them to investigate one of them, and they told me the result showed that I had clicked other websites. So, avoid them if you can. Even they may provide higher cashback rate, but it is highly possible you would get nothing.
Unlike Rakuten, BeFrugal will not give you a rebate unless their vendor, in this case Bloomingdales, gives them the money that they were supposed to get. Only when Bloomingdales (any vendor) pays BeFrugal will you get your cashback. With Rakuten, you get your money no matter what happens between Rakuten and the vendor. I could have gone through Rakuten and received a cashback on my $200 purchase and instead received zero. Totally unprofessional and did nothing to honor their commitment to be to provide a rebate. If they have a problem with a vendor they need to take it up with the vendor, not refuse to give the promised cashback to the BeFrugal customer. Will never use them again for a cashback.
I've spent over 1000$ on different web pages included in Befrugal list.
Only 5$ received after a year passed by.
Their promised 3 months wait time for cashback is a clear scam. Most people give up on waiting or simply forget about befrugal in a month. It in such a big amount of time, that befrugal is not goanna send you money at all. You wouldn't receive anything from them until you demand your order reviewed after 3 months. Imagine how many email you receive in 3 months, your order confirmation is gonna be lost in a huge archive and little chance to be found again.
Use ebates.com instead. Two weeks at most and 75% success rate for my orders.
I actually had forgotten about BeFrugal.com. I was looking for a discount, & when I hit the pig icon & connected with the site, I was informed I had money waiting to be paid to me. All I had to do was decide my payment method. What a pleasant surprise. I don't think I'll be forgetting BeFrugal anytime soon. Couldn't have been any easier. I will be recommending this site to my friends.
My experience is completely horrible.
A friend had suggested I try this site.
I signed up. Was told I'd receive a $10 bonus for signing up. I placed an order that was supposed to give back 8%. Waited over a week not only did I not receive the $10 sign up bonus but there was absolutely nothing regarding my purchase through their website. I contacted them. Sent everything they asked for: the order number, the order total, the email confirmation. They email back demanding I send them more information.
I shouldn't have to jump through hoops to get back the 8% I was supposed
To receive. What a joke. This wasn't one but two issues right from the start. Screw this. I'll use ebates and I'll make sure everyone I knows not to use this company as well. What a waste. I could've gone through ebates and actually gotten paid.
Have used multiple cash back sites. BeFrugal used to be my favorite. Guess they thought I was making too much money or something because all of a sudden they stopped paying me my cashback claiming I didn't click through their links correctly. I kept with it a few more times just to make sure it wasn't an user error while using more reputable companies like Ebates or MrRebates. Turns out every one of those shopping trips at Ebates and MrRebates worked perfectly and when I use BeFrugal they kept denying me. Maybe they just wanted to keep all my money... so I stopped with this lousy company and have been happily getting cash back from MrRebates now. BeFrugal is a complete waste of time and their customer service is total trash.
Just started using this site after many years with other similar sites and this one is certainly a keeper. Their minimum payouts are FAR SUPERIOR to any I have used (FOUR) and it is pretty streamlined and straightforward. So far I recommend after my first payout request. No problems with receiving earnings as I have ordered online through their site. Will update this if anything changes.
Answer: I had $38.24 coming back to me that I had to wait forever to get. And never got it. It finally became payable, I went to claim it, and befrugal blocked me from doing so. All the cash back disappeared. After that clicking on payments generated a 404 page. This is ridiculous. Whether it's a problem with their system or some other issue I don't know. But it really feels like they scammed me out of cash back. They won't let me log into my account now. I tried to reset my password and they won't let me do that either. A word from the wiser - Use Rakuten - they are 10 times more trustworthy than this thing. They also pay you regularly. BeFrugal is a Total scam! I read another review on Trustpilot where it says they will deactivate your account if they don't want to pay you. That's exactly what it looks like they did to me. Unbelievable.
Answer: Hi Beverly, We are currently offering a $10 sign-up bonus for new users. To earn a sign-up bonus a user must join BeFrugal.com during the promotional period or via a link or web page on BeFrugal.com where such bonus is being promoted and then earn $25 or more in Cash Back (not including bonuses and earnings from non-purchase activity). Go to www.befrugal.com and click "Join for Free and Get $10" on the top of the page. Thank you!
Answer: Didnt get the $10. Was not sure how to do that. Can i get the $10 now even after registering?
Answer: You can set up a few different ways (Paypal, checking account, etc.)
Answer: Stay away from this site. You will not get your cash back as promised. Most your shopping trips never gets recorded and pathetic service.
Answer: Hi Linda, great question as we know that sometimes these permissions can look scary. The BeFrugal Automatic Coupons & Cash Back Chrome extension will apply coupons and activate Cash Back at the shopping cart of thousands of online stores. This permission just allows us to display a small notifier in your shopping cart that you click to apply the coupons and activate your Cash Back. I hope this answers your question. Happy shopping! - Chris from BeFrugal
Answer: You can check out what percentage of your expenditures you will earn by searching for Travelocity on the BeFrugal website.
Answer: Hi there, in order to earn cash back on your online shopping, you need to first be signed up for BeFrugal, then click the store on our website and shop as normal. We cannot issue retroactive cash back for purchases you made before becoming a BeFrugal member.
Hi Roman, I can assure you that BeFrugal is not a scam, and we have many happy users requesting and receiving payment regularly from cash back shopping. If orders have not tracked within 7 days' time (visible in your account), we encourage you to file a cash back inquiry and send a copy of your order confirmation. If you have specific orders you have questions about, our support team is available via Live Chat to assist you.