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BeFrugal

Overview

The company has garnered a mixed reputation among its customers. Positive feedback highlights the appealing cash-back offers, ease of use, and the ability to request payouts at any time, contributing to a generally favorable experience for many users. However, significant concerns arise regarding service delays, particularly with pending transactions and payout resolutions, which leave some customers feeling undervalued and frustrated. Overall, while the platform is appreciated for its potential savings and user-friendly interface, the inconsistency in transaction processing and customer support may hinder its ability to fully satisfy all users.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 26 days
How would you rate BeFrugal?
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Florida
1 review
2 helpful votes
Follow mr D.
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Absolute lie, they promised a cash back match and they never matched any rate on my suessfully reported ebay transactions, rakuten is at 2% while they are at 1.25%, they promised a 125% match, well now, I know that was a lie, they just lost my business.
There is a guy named Todd on there who will literally play dumb to avoid paying you and will waste your time with copy and paste messages!

Date of experience: March 18, 2020
Maryland
1 review
0 helpful votes
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BETTER CASH BACK
July 8, 2019

I like Be Frugal. I can often get a better percentage compared to other similar sites. I promptly received the transfer confirmation to my Paypal account. Now I will see if the money appears in my account in 48hrs. It would be nice to have the cash out be made automatically on a specific date like with Ebates.

Date of experience: July 4, 2019
West Virginia
3 reviews
0 helpful votes
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BeFrugal is the best cash back site I have ever used and it's very easy! You simply go to the store you want to shop at then click on the BeFrugal button (pink pig) and wa-la you are getting some serious cash back from your purchase. I wouldn't shop without it!

Date of experience: February 14, 2020
South Carolina
1 review
0 helpful votes
Follow Felicia W.
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I save hundreds of dollars throughout the year by simply navigating to my online shopping cart page through BeFrugal. Before I load my cart and before I checkout, I open a BeFrugal in another tab. I look for my store to see if there are any savings and if so, I navigate to the site via the BeFrugal link, checkout and earn cash back. In November I get the cash back and use it for Christmas presents... shopping online through BeFrugal, of course.
I've been a member for over 5 years and had no issues with getting cashback credit.

Date of experience: October 27, 2017
Texas
1 review
0 helpful votes
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I love it
May 17, 2019

You buy stuff you need and get paid for it... that's it. If you don't try anything funny, you don't have anything to worry about. I have had no problems and I have had 3 pay outs so far. If I do I will share that too.

Date of experience: May 14, 2019
Massachusetts
1 review
4 helpful votes
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A very bad APP
January 22, 2020

Always, this APP or website brings you a very bad experience.
Only because after you finish your purchase, you will find that some records will tell you it would be not eligible.
But you will never know exactly why it is not eligible.

And if you complain too much, this stuff will tell you that your account will be deleted.

A worst experience that I had from all the APP.

Hope this worst APP DOWN.

Date of experience: January 19, 2020
California
1 review
0 helpful votes
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Really good, except it's a long time to wait for cash back and really complicated to receive cash back (I don't have paypal and needed to send to another email, and that process was unnecessarily difficult-but the amount of cashback sites is great.)

Date of experience: July 31, 2018
Minnesota
1 review
1 helpful vote
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After reserving a hotel via BeFrugal.com and receiving a confirmation number, we got to the hotel and were told there was no reservation. We had to pay out of pocket and go through the hassle of contacting HotelStorm (hotel branch of BeFrugal). The first two emails I sent to them were unanswered. They finally resolved the issue and refunded the money we paid out of pocket, but the reviews of HotelStorm are not good. I would never do this again.

Date of experience: July 25, 2018
New York
1 review
5 helpful votes
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Scam..
April 10, 2019

They give you the run around for months! And all the "reasons" provided for a denied cash back purchase aren't clear. I made a purchase in November 2018 and It's now April 2019 and I'm just finding out my for reasons unknown my $25 was denied. Just Ridiculous!

Date of experience: April 8, 2019
Wisconsin
2 reviews
1 helpful vote
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Awesome Rewards
February 25, 2018

I think "Befrugal" beats all the other cash back rewards company's and I "HIGHLY" suggest everyone joins "Befrugal"! You don't have to worry about what rewards you earned expiring, like some of the other company's!
"Befrugal" is Number 1 with me! And if you join, it'll be #1 with you too!

Date of experience: February 22, 2018
Illinois
1 review
1 helpful vote
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Have used befrugal now for a few years. They seem to be the up and comer lately with cashback. They have a few hard to find deals that most other competitors don't both with, for instance LocalFlavor. They track cashbacks very well.
I will certainly continue using them in the future.

Date of experience: September 3, 2017
California
1 review
0 helpful votes
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5*
September 14, 2024

When ever I request payments earned, its in my account real fast.

Date of experience: September 4, 2024
Massachusetts
4 reviews
20 helpful votes
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The company plays games and gimmicks with cashback, and doesn't pay what you owe. They employ this jackass named "Todd" there who's sole job it is to fire off useless canned responses, and give you the runaround. This site is a joke, don't waste your time. They don't pay what they owe

Date of experience: June 21, 2018
Washington
1 review
1 helpful vote
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Avoid them!
December 8, 2019

I wish I could give them 0 star. I don't use cashback website often, and can only compare it to Ebates. During the BF season, I used the two websites. Everytime before I placed an order, I would check the cashback rate at the two websites, and use the higher one. Also, I would clear all cookies after that. It has never been a problem on ebates, and I have already received all my cashback through paypal. Quick and Accurate. But Befrugal? Some of the my cashback has never been posted. I asked them to investigate one of them, and they told me the result showed that I had clicked other websites. So, avoid them if you can. Even they may provide higher cashback rate, but it is highly possible you would get nothing.

Date of experience: December 5, 2019
Maryland
1 review
1 helpful vote
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Unlike Rakuten, BeFrugal will not give you a rebate unless their vendor, in this case Bloomingdales, gives them the money that they were supposed to get. Only when Bloomingdales (any vendor) pays BeFrugal will you get your cashback. With Rakuten, you get your money no matter what happens between Rakuten and the vendor. I could have gone through Rakuten and received a cashback on my $200 purchase and instead received zero. Totally unprofessional and did nothing to honor their commitment to be to provide a rebate. If they have a problem with a vendor they need to take it up with the vendor, not refuse to give the promised cashback to the BeFrugal customer. Will never use them again for a cashback.

Date of experience: January 30, 2022
Maryland
1 review
2 helpful votes
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I've spent over 1000$ on different web pages included in Befrugal list.
Only 5$ received after a year passed by.
Their promised 3 months wait time for cashback is a clear scam. Most people give up on waiting or simply forget about befrugal in a month. It in such a big amount of time, that befrugal is not goanna send you money at all. You wouldn't receive anything from them until you demand your order reviewed after 3 months. Imagine how many email you receive in 3 months, your order confirmation is gonna be lost in a huge archive and little chance to be found again.
Use ebates.com instead. Two weeks at most and 75% success rate for my orders.

Date of experience: May 23, 2017
Fernanda M. BeFrugal Rep
over a year old

Hi Roman, I can assure you that BeFrugal is not a scam, and we have many happy users requesting and receiving payment regularly from cash back shopping. If orders have not tracked within 7 days' time (visible in your account), we encourage you to file a cash back inquiry and send a copy of your order confirmation. If you have specific orders you have questions about, our support team is available via Live Chat to assist you.

Washington
2 reviews
1 helpful vote
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Pleasant Surprise
January 21, 2020

I actually had forgotten about BeFrugal.com. I was looking for a discount, & when I hit the pig icon & connected with the site, I was informed I had money waiting to be paid to me. All I had to do was decide my payment method. What a pleasant surprise. I don't think I'll be forgetting BeFrugal anytime soon. Couldn't have been any easier. I will be recommending this site to my friends.

Date of experience: January 18, 2020
New York
1 review
4 helpful votes
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My experience is completely horrible.
A friend had suggested I try this site.
I signed up. Was told I'd receive a $10 bonus for signing up. I placed an order that was supposed to give back 8%. Waited over a week not only did I not receive the $10 sign up bonus but there was absolutely nothing regarding my purchase through their website. I contacted them. Sent everything they asked for: the order number, the order total, the email confirmation. They email back demanding I send them more information.
I shouldn't have to jump through hoops to get back the 8% I was supposed
To receive. What a joke. This wasn't one but two issues right from the start. Screw this. I'll use ebates and I'll make sure everyone I knows not to use this company as well. What a waste. I could've gone through ebates and actually gotten paid.

Date of experience: January 9, 2019
New Jersey
1 review
3 helpful votes
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Have used multiple cash back sites. BeFrugal used to be my favorite. Guess they thought I was making too much money or something because all of a sudden they stopped paying me my cashback claiming I didn't click through their links correctly. I kept with it a few more times just to make sure it wasn't an user error while using more reputable companies like Ebates or MrRebates. Turns out every one of those shopping trips at Ebates and MrRebates worked perfectly and when I use BeFrugal they kept denying me. Maybe they just wanted to keep all my money... so I stopped with this lousy company and have been happily getting cash back from MrRebates now. BeFrugal is a complete waste of time and their customer service is total trash.

Date of experience: March 28, 2020
Kentucky
1 review
4 helpful votes
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Worthy Affiliate
April 1, 2020

Just started using this site after many years with other similar sites and this one is certainly a keeper. Their minimum payouts are FAR SUPERIOR to any I have used (FOUR) and it is pretty streamlined and straightforward. So far I recommend after my first payout request. No problems with receiving earnings as I have ordered online through their site. Will update this if anything changes.

Date of experience: March 31, 2020