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Beds.co.uk has a rating of 2.5 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beds.co.uk most frequently mention phone call, trading standards, and poor quality problems. Beds.co.uk ranks 4th among Beds sites.
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Excellent service from this company we ordered an end of line 4 piece conservatory set, this was delivered on the day we were told, unfortunately there was a damaged piece and no screws, we phone the customer service and they were fantastic and arranged for the damaged piece to be replaced and sent a full set of screws with no problem
Bought a Mattress from them and after returning it 3 times and tell them what I want, they still sent me a very poor quality Mattress. On the website it is mentioned that the mattress is 2000/3000 pockets but I doubt it. Although the outer material is good but inside just a normal spring mattress selling in the name of pocket spring. Although they have refunded me half the price I paid for but I still regret every time I sleep on the mattress!
Excellent service from this company we ordered an end of line 4 piece conservatory set, this was delivered on the day we were told, unfortunately there was a damaged piece and no screws, we phone the customer service and they were fantastic and arranged for the damaged piece to be replaced and sent a full set of screws with no problem
I can personally recommend Beds.co.uk Their range of beds is extensive and they offer excellent value for money. Sarah has excellent customer service skills. She handled my enquiry in a patient and professional manner and went out of her way to fulfil my requests. Thank you so much!
From ordering to delivery very good communication felt confident in purchasing online as this was our first time furniture was delivered promptly & on time and was assembled and being used within 2 hours on one of the hottest days of the year good quality and very good price would recommend.
Tip for consumers:
Free shipping choosing your own delivery date
Products used:
4 piece rattan garden furniture
Great item just what my daughter wanted. We had a little issue with slats for the bed but spoke to Sarah c customer service and she is sending some spare out. Thank you
Products used:
White double bed
Great service and product cant fault the item super fast delivery, really friendly customer service and helpfull too have and would recommend
Products used:
All purchased
I called up to ask a few questions about the bed I was interested in, as the price was excellent, but personally I prefer talking to someone when purchasing, especially larger items. I find it just makes things easier.
The lady I spoke to, Sarah C (Support Team) was extremely helpful and friendly. In fact without her input I probably wouldn't have bought the bed I did today. She took the time to explain the details, offered to check stock etc. asked if I wanted to do the sale over the phone, and was really patient with me while I sorted out my banking details.
Nice one Sarah really appreciate the help! If anyone I know is looking to buy a bed in future i'll send them your way.
Kind regards, Luke (A fellow aol user) x
Arrived on time. Pleasantly surprised by quality of frame, much better than another one I bought a few years ago. Easy to put together.
Ordered, delivered, moved into place, done and dusted nice new comfy bed without fuss or nonsense. Very Happy!
Highly recommend. Purchased two beds in last year. Sales team fantastic especially Sarah. Brilliant delivery on time and friendly.
Top class service great quality beds and mattresses at bargain prices. I Would highly recommend this website.
Great service from order to delivery. Delivery arrived on time on the correct day and product was gret quality. All ready recommended to friends and family.
Excellent beds at great prices. Very happy with purchase and would definitely buy again. SUPER SERVICE.
Fast delivery, good quality, highly recommended! Fantastic bonus for reviewing aswell! Definitely using again
Delivery was on date and on time, driver was very helpful in delivery. A great bed, easy to assemble, looks very sleek and stylish, great value for money and a great nights sleep was had. Would definetly buy from again. Thanks George
Very happy with new kingsize bed c/w memory foam mattress. Exactly as described, efficient delivery. Would recommend.
Very happy with purchase - great item at low price and delivered as agreed. Good customer service, would recommend.
Pleased with product. Fast delivery, good quality bed that is value for money. I would recommend this retailer.
Bought a garden set for first time. So pleased with quality and design... I definitely give them 5 stars
Nice product. Good price. Excellent delivery service. Very happy with the purchase. Would definitely use again.
Good service. The bed is perfect for my room, great value and excellent quality. Would highly recommend
Easy ordering process, quick delivery. Good quality, comfortable bed. I especially like the matching headboard and base.
Amazing company. Cheap prices, speedy delivery and top quality products. Will definitely order again.
Can't fault the team. Efficient order placement and very good prices for furniture. Would highly recommend!
Amazing service. Highest quality beds. Really happy with my purchase. Highly recommended. Andy Norris
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We are specialists in beds, mattresses and rattan garden furniture.
We are a small family run business based in the Heart of the uk in the birmingham area.
Hi Linda C, Thanks for your lovely review :)
Best Wishes
Julie.P
Beds.co.uk Customer satisfaction Team.