BedroomPleasures.co.uk Reviews Summary
BedroomPleasures.co.uk has a rating of 1.1 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with BedroomPleasures.co.uk most frequently mention and customer service. BedroomPleasures.co.uk ranks 208th among Lingerie sites.
Like so many others I ordered from their web site, they took the money and e-mailed me to say that the item would be delivered in two days, I'm still waiting 10 days later. Have e-mailed them and left two phone messages and still nothing...
Ordered some items which showed as in stock and would be delivered within 48 hours. 5 days went by and no delivery.
Called 'customer service' and the girl said one of the items was out of stock. She said I should have received an email, which I never did. Like others the only email you ever receive is an order confirmation.
She said the item would be in stock in a few days. I told her it was for a party and it would be too late so cancel the order. The girl said it would take 7 days for the refund to go through. I asked her to confirm this by email which she said she would, she even confirmed she had the correct email address.
Guess what, no email, and just over a week later I'm about to contact them and the package arrives.
Its quite low value so hardly worth the point sending it back, waiting for a refund that will probably never happen.
Amateur, drop shipping type company who tell lies. AVOID!
Payment taken but no order arrived, email bounced back undelivered, contact through website contact form unanswered and phones just go to voicemail.
Wish I had read others' reviews before placing order...
This company is not a scam however they are in financial difficulty and allow people to place their orders with no intention of fulfilling them, if you chase your order then they will move you to an urgent pile, then when they have some money they will order the stock. If you dont chase you will never get your order. If you ask for a refund unless you chase this continuously you will never get it they have written of many many orders and refund totalling over £******* they only survive because people are too embarrassed to continue chasing or kick up a fuss.
I spoke to someone who used to work there and was given this information i would never never order from this site
Ordered on 16th and not arrived. No answer on the phone either. Having checked Companies House it seems the company is in financial difficulties and has been for some time. They have been on a Voluntary Arrangement since Sept 2010! I wonder why this far down the line they are still allowed to trade and swindle people out of money and not provide the goods ordered
Tried to contact them to track a order. No chance, they don't answer the calls, don't reply to E. Mails and reading the reviews I don't have much hope my order will ever arrive. Like many others I think I've been conned. Living in hope and advise others not to take a risk with these bandits.
Just like the last reviewer. Wish I'd read all the other reviews before buying. Exactly the same experience - took the money then NOTHING. No communication or contact and no delivery. Should be reported to the police and other enforcement bodies.
They take your money. Never reply to your emails. The goods do not arrive despite their 2 day delivery promise. Phone and you get answering machine. How are they still allowed to operate. They should be in prison for fraud. Use Bondara or LoveHoney. Pity the police aren't involved. Just look at the 1 star ratings. Even 1 star is too many.
They don't give a damn about customer service. No one answers the phone and no one replies the email. Terrible customer service. Check out their website and the testimonials there appear fake. Will never use it again.
I Ordered something from this "company" on 1st November - never got it, tried endlessly to contact them via phone and email - nothing. Only an order confirmation. Fuming angry to have found this website where this has been going on for years... WHY HAS NOBODY DONE ANYTHING YET TO STOP THESE CROOKS?/
THIEVES! Placed order on 12/11/12, didn't arrive so I contacted them only to be told it was out of stock but was due in. A week later still no order so I requested cancellation of my order and a full refund. It's now the 14/12/12 and I'm still waiting for my refund. I've contacted them on four separate occasions now and keep getting excuses. I will be contacting them on a daily basis until I get my refund. I have also emailed the Watchdog programme to complain. They probably think that due to the nature of the items being sold people won't take it any further. Think again, I just have. Wish I'd seen the CRAP reviews before I parted with my money. Do your self a favour and shop elsewhere.
Ordered £100 worth of items, no email confirmation, supposed to have next day delivery, didn't come! Waited a week and emailed customer services to be told one item was out of stock so the would send next day. Now been 14 days, still no items. Called customer services to be told it, ll be posted tomorrow. Explained I was upset with service and told "what do u want me to do about it?" do not buy from this site!
Not even one star... I've used them happily for ages -- then they changed managment!
Ordered item, NO despatch notification. E-mailed to find out when it was coming and apparently it had been delivered but no one was home. There is always someone home, and there was not card left. They want another £2.95 to re-deliver! Order was cancelled and they kept £2.95 of my money with no intention of refunding. Complete rip off merchants. MY ADVICE DON'T USE THEM AT ALL.
I ordered from here about 4 years ago, money taken, no order, number didn't work, after doing some research including ringing up the building they claim to do business from, I found it to be a complete scam. The building of offices they claim to be have never heard of them. The number provided on the website doesn't work, but if you look through company records (found after trailing through Google) you eventually find a number that works. Sometimes they answer, give you a load of rubbish then put the phone down.
I rang so many times demanding a refund. Eventually after 3 months my order arrived! Shocking service, absolute scam, they probably only sent mine because I wouldn't leave them alone.
CLOSE THIS SITE DOWN ALREADY. THIS HAS GONE ON TOO LONG LOL.
I think maybe someone should share them around social media warning people away from them so we can shut down these fraudsters.
Bought few items and wanted them to arrive for a certain time as it was a present.
All were showing "in stock". Delivery was supposed to take 48 hours.
4 days later when I rang them to ask about the delivery I was told that one of the items was out of stock. No one bothered to ring me or to send me an email.
A rude lady in the call centre didn't give a damn. I was told that I would get my parcel within next two days. It arrived 4 days later.
In the mean time I sent two email and left one voice mail message. No one got back to me.
Will never use them again.
Its a dodgy company. They take money but never send your product. There is no company called bedroompleasures. Sombody need to reprt this site to the police as they are takeing money from peoples account and not sending the product. NEVER EVER SHOP from this site and dont waste your money.
My first order with this company was a nightmare as my order came late and products missing. Since then I use Passion Secrets who i found online that continue to give me a great service. www.passionsecrets.co.uk
Ben Young
Doesn't get much worse than this.
Out of stock, no notification. Took a week of trying to get a response, and, after much discussion, they then sent totally unsuitable replacements. Returned but then unable to get another response out of them. You can call, email. Nothing. Resorting to Paypal to get my money back. They seem simply not to care.
Avoid, avoid, avoid. I can't stress this enough.
Bed room pleasures. co.uk is a complete con. They'll take your money and never post you the item and give you a million and one excuses. & if you cancel your order they tell you your item has just come in and they'll post it to you. Then a few days later email you and tell you there out off stock. And trying to get a refund, good luck. Your better banging your head against a wall. WORST WEBSITE EVER!
I payed my money and they send me NOTHING dont even give me my money this bedroompleasures are bad sellers. I will stick to using a good companys like lovehoney adultshopit or simplypleasure at least they are good and send your items to you
About the Business
Free UK Delivery We deliver all our UK orders for FREE!? ۢ Spend over? 30 for 1st class recorded? ۢ Spend over? 60 for guaranteed net day delivery. Secure Shopping At Bedroom Pleasures we operate using the latest website security to ensure your...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members