Dave W.

Ordered some items which showed as in stock and would be delivered within 48 hours. 5 days went by and no delivery.
Called 'customer service' and the girl said one of the items was out of stock. She said I should have received an email, which I never did. Like others the only email you ever receive is an order confirmation.
She said the item would be in stock in a few days. I told her it was for a party and it would be too late so cancel the order. The girl said it would take 7 days for the refund to go through. I asked her to confirm this by email which she said she would, she even confirmed she had the correct email address.
Guess what, no email, and just over a week later I'm about to contact them and the package arrives.
Its quite low value so hardly worth the point sending it back, waiting for a refund that will probably never happen.
Amateur, drop shipping type company who tell lies. AVOID!