• Beauty Price Match

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Overview

Beauty Price Match has a rating of 1.15 stars from 71 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Beauty Price Match most frequently mention credit card, and phone number problems. Beauty Price Match ranks 280th among Perfume sites.

  • Service
    5
  • Value
    4
  • Shipping
    5
  • Returns
    3
  • Quality
    4
20
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Fortunately, my credit card company issued me a full refund.
  • Placed my order April 4 2020, now July 7 and no merchandise or a return phone call as of yet.
How would you rate Beauty Price Match?
Top Positive Review

“Good experience”

L G.
5/25/20

Surprised by these reviews. I ordered May 18, received May 22. Only complaint, no answer to my email and on-line chat did not work.

Top Critical Review

“Beautypricematch is a SCAM”

Wade H.
1/15/20

I ordered a product from their website and never received it! The phone numbers are fake and the email address never responded after repeated attempts. They ripped me off for $300. Spread the word. I will always check for legitimacy before I send a website any credit card information. Put myself at risk for credit card fraud now. I reported them to the US Government online fraud center.

Reviews (71)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card company (7) order (53) phone number (9) better business bureau (4) product (25) 2 months (4)
Thumbnail of user wadeh72
1 review
28 helpful votes
January 15th, 2020

I ordered a product from their website and never received it! The phone numbers are fake and the email address never responded after repeated attempts. They ripped me off for $300. Spread the word. I will always check for legitimacy before I send a website any credit card information. Put myself at risk for credit card fraud now. I reported them to the US Government online fraud center.

Products used:
None

Thumbnail of user va26
1 review
18 helpful votes
March 9th, 2020

Now that I see the other poor reviews, I'm not surprised. Still, it is disappointing to have people use unethical behavior in business and as humans in general. I paid for 3 lipsticks and received 1.

This company needs to be shut down and prosecuted.

Thumbnail of user db805
1 review
10 helpful votes
June 9th, 2020

I ordered on May 20,2020 - they said they shipped the items on May 28,2020 (why would it take 8 days to ship?)... Here it is June 9,2020 and still no product has been delivered - If no product has arrived by June 12,2020 I'll ask my Credit Card Co. To reverse the charges. Unlikely to ever shop here again!

Thumbnail of user saraht525
1 review
11 helpful votes
July 28th, 2020

I place an order then received email stating it had shipped and to us the app, shop to track it. The app didn't showed any tracking. Just wanted me to mark it as delivered. I emailed them 3 times and have yet to receive product or reply. I then messaged them on Instagram and got no reply. Obviously they are scamming me and getting away with it. You reap what you sow! Good luck Beauty Price Match. Give me back my money!

Thumbnail of user denisec270
2 reviews
21 helpful votes
March 6th, 2020

I was stupid enough to order from this seemingly legit company over a month ago.No way to track ANY thing, they "say" order was fulfilled on the receipt page. There is no phone number legit to contact them thru. They will NOT respond to emails! I sm so furious with these scammers. Who do I contact besides BBB?

Thumbnail of user amyd633
1 review
6 helpful votes
July 22nd, 2020

Placed my order on 6/23/20. Received an email that it shipped on 07/02/20. No tracking number provided. Never received order. Tried to call, but can only leave a message. Never received a return call. Emailed, but never received a response. I just saw the warnings posted about this site. Called credit card company to dispute charges of almost $250.

Thumbnail of user emilyv329
1 review
19 helpful votes
May 29th, 2020

This website is a complete scam. I ordered 2 of the same product which came out to 88$, and ONLY RECIEVED ONE! Not only that but the one I recieved was not the one that was advertised on their website. They ripped me off 44$ and I have not been able to contact them at all. I'VE TRIED 6 TIMES TO CONTACT THIS COMPANY! THEY STILL HAVE NOT GOTTEN BACK TO ME! I AM EXTREMELY FURIOUS.

Thumbnail of user ca172
2 reviews
17 helpful votes
May 21st, 2020

Ordered $87.00 perfume back in March and heard it was on Its way April 7. I know Covid happened but no communication. It's Memorial Day weekend, still no communication. I am out 87.00$! If I could give a negative star, I would. I feel sad, disappointed. Why do people have to be so?

Thumbnail of user lisam1683
1 review
18 helpful votes
March 10th, 2020

I was seduced by a price of $215.50 for the La Prairie Stress Cream. They charged me this on 3/05/20. They then said the it shipped on 3/07/20. I have not received it and I live in a house where we look out for each other. I was defrauded $215.50. I will be contacting Chase Bank and the FBI shortly.

Thumbnail of user kristyns9
1 review
8 helpful votes
February 28th, 2020

I ordered a cologne for my husband for valentine's day 125.00. I actually recieved something an empty sample bottle of what I ordered. I emailed them and they did respond and told me they where gonna send my order, well that never happened and now they don't respond at all to my emails. There is never no answer on the phone number they provide. Please pass this on they are definitely a RIP OFF DON'T ORDER this is what was sent, it was suppose to be 3.4 oz

Thumbnail of user christyl102
1 review
14 helpful votes
July 16th, 2020

Never received my product. The chat function on their website-does not work, They never respond to any emails, and both phone numbers ( the one on the website- and the one that appears on my credit card statement) - only have recordings that state their mailbox is not set up and you cannot leave a message. I have disputed the charge with my credit card company, and have filed an FTC complaint.

Thumbnail of user julien233
1 review
8 helpful votes
July 31st, 2020

I ordered my face cream on 06/25/20 and I have never received the product. I thought it's been taking a time for longer shipping because of quarantine. After more than 2 months, I started to check shipping information and there's no information and I e-mailed them, no reply, nothing. I am reporting to my credit card company and see what they can do. I wish I have read all these reviews before ordering.

Thumbnail of user peters1002
1 review
17 helpful votes
March 11th, 2020

I Ordered on February 6th 4 bottles of after shave for 251 USD and did not receive it to the day (March 11th)!
Total fraud! Do not buy anything from them. I will contact the BBB!

Thumbnail of user cathyb356
1 review
4 helpful votes
August 9th, 2020

Ordered perfume on May 10,2020. They took my money and said it shipped. Never got the perfume. Taking one's money and not providing the goods ordered is akin to stealing! I contacted the Better Business Bureau and the company did not respond to them. Most recently I contacted the Attorney General in Delaware and lodged a complaint with them. Will see what happens. I will never again order from Beauty Price Match... nor should anyone else. Buyer Beware!

Thumbnail of user jons457
2 reviews
15 helpful votes
March 13th, 2020

Ordered and paid. Never received. No communication after asking me to be patient. Complete fraud. Do not order anything from these crooks.

Thumbnail of user lorig283
1 review
12 helpful votes
June 26th, 2020

I ordered on May 18 and it supposedly shipped on 5/27. I have sent several emails and NO ONE has replied. It's June 26th. I will never recommend or purchase from this company again. My order was for lip gloss totaling$46.00. The only thing they did promptly was take my money.

Thumbnail of user norak39
1 review
16 helpful votes
March 3rd, 2020

Fraud. I contacted fraud division as the phone number mailbox is not set up. Canceled my card and waiting for word from the bank

Thumbnail of user ydiaa
7 reviews
0 helpful votes
January 24th, 2021

It was an easy and comfortable gain for me. You are awesome because of the fact i've visited your internet web page, however your customer support is not proper.

Thumbnail of user doreenl52
1 review
8 helpful votes
July 17th, 2020

I ordered my boyfriend 2 bottles of cologne on May 25, received an email saying it was shipped June 5th. Today July 17, still haven't received my purchase, I have tried calling and emailing them multiple times with no response. Beyond frustrated.

Thumbnail of user cw470
2 reviews
15 helpful votes
May 12th, 2020

Ordered from this company 12 days ago with zero communication from them. No shipment whatsoever even though they took my money. No goods exchanged from this company, that would make them a scam! STAY AWAY! Do NOT attempt to make any purchase from this site www.beautypricematch.com I will be getting the FTC involved as soon as possible! This is not okay. They operate under this site as well; https://www.buybeautybrands.com

Tip for consumers:
SCAM!! DO NOT ORDER OR INTERACT WITH THIS “RETAILER” THEY ARE CRIMINALS!

Products used:
None they never shipped them out even though they took my money.

Service
Value
Shipping
Returns
Quality
Thumbnail of user abbyz9
1 review
12 helpful votes
July 28th, 2020

Really wish i would've read these reviews before purchasing from beautypricematch. I ordered a perfume from them on june 11th & it was supposedly "shipped out" on june 30th. It's now july 28th, almost a month since it's been "shipped", and i have received nothing. Their chat on the website doesn't work and they don't answer to calls or emails. I'm beyond pissed & disappointed, they scammed me out of $50?! STAY AWAY FROM THIS SITE, THEY'RE DEFINITELY SCAMMERS.

Thumbnail of user ninam145
2 reviews
8 helpful votes
March 17th, 2020

Wish I would have checked this site before ordering. I placed an order on 02-14-2020 and was charged $209+ on 02-15-2020. I tried contacting them 02-21 and 02-22 via email w/no response and calling, their voice mail has not been initialized. On 02-26-2020 received notice they shipped the item. When trying to track they provided no shipping information to Arrive. As of today, 03-17-2020, nothing received.

Will be disputing charges with Bank. DO NOT ORDER ANYTHING FROM THIS COMPANY

Thumbnail of user manuelb194
1 review
2 helpful votes
August 8th, 2020

Ordered men's cologne on 7/8/20, to date, no product or notification from Company to provide status. Attempting to contact via cell phone, automated system alerted merchant has not set up voice mail message system. Attempted to reach via text, unable to do so! Definitely disputing with my financial institution. Please, buyer beware!

Thumbnail of user bobm684
1 review
12 helpful votes
July 11th, 2020

Ordered Shampoo on June 5th, told me it shipped, never arrived, never responded to emails. They're thieves.

Thumbnail of user rebeccas806
1 review
15 helpful votes
June 21st, 2020

If I could give a rating on 0 stars I would. I placed an order for $198 worth of hair products on 5/10. The confirmation stated that fulfillment takes 1 day and orders shipped in 2 to 3 days.
As of 6/6 I still had not received my order. When I inquired about this, I was directed to an app called "Shop" which tracks orders. My order appeared there and the status was "shipped" but no tracking number or ship date was provided.
The site stated "Have a problem with your order? Please contact us at *******@beautypricematch.com"
I sent an email on 6/7, I provided the order number, I requested a response in 72 hours. Crickets.
Fortunately, my credit card company issued me a full refund. They also recommended that I file a complaint with the Better Business Bureau.

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