logo

BeautyKind.us
This website seems to be closed. Find similar businesses

BeautyKind.usReviews 31

3.2
beautykind.us

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

BeautyKind.us Reviews Summary

BeautyKind generally enjoys a positive reputation, with many customers praising the quality of products, prompt delivery, and a strong commitment to charitable giving. Numerous reviews highlight excellent customer service, particularly in addressing order issues and providing timely support. However, a significant number of negative experiences stem from order cancellations related to promotional code misuse, leading to frustrations over perceived unfair practices and lack of clear communication regarding policies. Overall, while the company demonstrates a solid customer service approach, it faces challenges in managing promotional offers and maintaining customer trust amid complaints of inconsistent order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
4
value
4
shipping
4

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Jenn B.
Unfollow Jenn B.
Share Review
Report Review

I'm writing a review about BeautyKinds not the product although the product is great. BeautyKind has a great many bad reviews online. The fear that I would share the same experience set in upon reading those reviews after I had made my purchase. However, I had a great experience with this company. In fact I called because my shipment that I had paid extra to deliver faster had not shipped. It was because one of the free products that I was promised was not available and they were waiting for it in the warehouse before it shipped. They made sure they stayed in contact with me and called and addressed my concerns. I not only received the free gift but they added an extra free gift and I believe it's for the inconvenience. They also refunded my express shipping cost. The items I bought were gifts so I can't review the items but I can tell you this company seemed to go above and beyond to address my concerns and keep me a happy customer.

Date of experience: December 23, 2018
Texas
1 review
0 helpful votes
Follow Doug M.
Unfollow Doug M.
Share Review
Report Review

After reading all the bad reviews here, I just cannot disagree more with them. I did some shopping for my girl's christmas present and I had a good experience with their site and customer service. I ordered the wrong thing and called them to exchange right away. Customer service person was helpful and I got my package in a timely fashion. They have a repeat customer with me for sure.

Date of experience: December 18, 2018
Georgia
2 reviews
1 helpful vote
Follow Mary p.
Unfollow Mary p.
Share Review
Report Review

Empty containers
September 27, 2018

This company is a scam! They sold me completely empty containers of mascara not dry just empty!

Date of experience: September 27, 2018
Texas
1 review
0 helpful votes
Follow Eliora O.
Unfollow Eliora O.
Share Review
Report Review

Expired Products
August 20, 2018

I got bad breakout after using products I bought from this Company. Please Don't buy stuff from them!

Date of experience: August 20, 2018
South Carolina
1 review
0 helpful votes
Follow Valerie C.
Unfollow Valerie C.
Share Review
Report Review

Not worth it
July 10, 2017

I wasn't aware of the fact that you can only use one promotional gift card per order per household me and my husband attended a cancer and careers conference and we both got gift cards and wanted to use them so I placed an order using both of them and got a reply back saying that only one card can be used per order so it was my understanding that I could place 2 orders and use one each well not so I got an e-mail saying my second order was cancelled because of the fact that only one could be used per household so I cancelled my other order as well and threw both gift cards away not worth my time dealing with these people! Need to communicate better to cancer and careers this policy as well as everyone else before people place orders they want to help certain charities but they are too up tight about it with gift cards and I better get my money back soon I will be looking for it

Date of experience: July 10, 2017
Illinois
1 review
0 helpful votes
Follow Shannon L.
Unfollow Shannon L.
Share Review
Report Review

Thankful
December 30, 2016

This Christmas I ordered a gift for one of my close friends. A few days after my order, my friend was put into hospice care and therefore moved. I was so worried she wouldn't get this gift to lighten her spirits. When the package was sent back to the warehouse, the company personally contacted me. I told them about the situation and they are remaining the package to my friends location. I am beyond thankful for this company that went the extra mile today for me.

Date of experience: December 30, 2016
New York
1 review
2 helpful votes
Follow Nina M.
Unfollow Nina M.
Share Review
Report Review

I ordered from their website and then started to look on the reviews from here & I got so scared because a lot of the reviews were so bad. BUT my package came in today & it actually came fast. I am inlove with what I have ordered. I normally don't write reviews but seeing all the bad ones on here I just had to say that I ordered mine from beautykind.us and I am really satisfied with my purchase. Thank you!

Date of experience: May 27, 2016
New York
1 review
4 helpful votes
Follow nora a.
Unfollow nora a.
Share Review
Report Review

So far so so good.!
January 2, 2016

What people need to understand is that those 40 and 50 off codes are FOR FIRST TIME customers only! I mean do you honestly believe a company should let customers use that amazing deal every single time they want to purchase. And if someone is doing that, I'd say they are committing fraud. It's like with cable. U have tons of promos but for, once again, new customers only. Read your fine print people!

Date of experience: January 2, 2016
Texas
2 reviews
2 helpful votes
Follow Ronna F.
Unfollow Ronna F.
Share Review
Report Review

Love my now 3rd order
December 7, 2015

Was reading through reviews. I will say that the company is OUTRIGHT a stand up Company. Unfortunately a FEW people made it BAD for a Lot Of People. I have read the articles and learned that PEOPLE would sit in front of their computers and make up email addresses... The proof is in the pudding. AS every order had the same CC # and shipping address. Then they wonder why their orders were canceled. Unfortunately there were legitimate orders that got in the mix of things. Look it up. The company had over 4000 orders come in 90% were not good... they were Couponer's taking Advantage. ENJOY BEAUTYKIND.US FOR THE GREATER GOOD... YOU WILL NOT BE DISAPPOINTED. Any company when they do a PROMO code is for 1st order only.

Date of experience: December 7, 2015
Wisconsin
1 review
0 helpful votes
Follow Renee F.
Unfollow Renee F.
Share Review
Report Review

I love the customer support that I receive and the ability to try new products that are such great discoveries.

Try a new product thru this link and enjoy the experience. https://beautykind.us/s/Wa-6Sw/4
Use code RW50 and take $50 off a $75 order. Shipping included on orders of $50 and above. There is a limited time to use this code.

Date of experience: December 7, 2015
Illinois
1 review
1 helpful vote
Follow GiGI W.
Unfollow GiGI W.
Share Review
Report Review

This is an amazing company... try using PROMO CODE: SHARE - Get $40 Off Your Purchase - www.BeautyKind.us

5% of your purchase goes to a Cause of your choice.

Date of experience: November 29, 2015
Oregon
1 review
3 helpful votes
Follow Kristy M.
Unfollow Kristy M.
Share Review
Report Review

Great products!
November 27, 2015

I have loved everything I've bought so far from eyeliner to nail polish. Their packaging is great, makes me feel like I'm getting a present! People angry at the company are the people who tried to abuse the system and use multiple promotion codes to get free products... that's not how companies work. I also love that you can pick a charity local to national to get 5% of the money you spend from beauty kind. I'll definitely make more purchases!

Date of experience: November 27, 2015
Illinois
3 reviews
3 helpful votes
Follow courtney t.
Unfollow courtney t.
Share Review
Report Review

Beautiful is giving back!
November 12, 2015

Many thanks to BeautyKind for letting my buy prestige cosmetic brands and giving %5 of the purchase to my favorite local charity - PAWS animal shelter of Central Texas.

Date of experience: November 12, 2015
Texas
1 review
2 helpful votes
Follow Alaine b.
Unfollow Alaine b.
Share Review
Report Review

Couldn't ask for a more easy breezy way to get my product without running another errand and give back!

Date of experience: November 12, 2015
South Carolina
1 review
4 helpful votes
Follow Caroline M.
Unfollow Caroline M.
Share Review
Report Review

Everything that I have ordered has been great and delivered in record time. The people that rated BeautyKind one star are probably the coupon scammers that got caught... they are ticked off that they placed over 100+ orders with phony email addresses, in order to take advantage of the system. This company is all about giving back to CHARITY! BeautyKind has given back thousands of dollars to great Causes... do not let dishonest people deter you from this amazing website! Five Stars!

Date of experience: November 6, 2015
South Carolina
1 review
8 helpful votes
Follow Debs F.
Unfollow Debs F.
Share Review
Report Review

I have placed several orders and have been sincerely pleased plus I work with a cause that is earning with BeautyKind. I see some really negative reviews but I think you will find that most of those people are the "couponers" or "scammers" that try to just get what they can for free and ruin it for everyone else. Their scamming ran this company out of product... this is a site for those that truly want to shop and have 5% given the the cause or charity of their choice... not for some one that only wants free stuff. Please shop if you are one of the good ones!

Date of experience: November 6, 2015
Texas
1 review
3 helpful votes
Follow Amanda S.
Unfollow Amanda S.
Share Review
Report Review

Thank you
So many awesome products and I was so happy to save 50$
Ordered on Friday and my order shipped Monday
So fast!
I will recommend you to my friends

Date of experience: September 14, 2015
New Jersey
1 review
11 helpful votes
Follow Cassandra W.
Unfollow Cassandra W.
Share Review
Report Review

My boyfriend and I were given a code for $50 off $50 as his mother is an affiliate with BeautyKind. We both placed orders as we were never told or shown anything that would indicate that there was a limit on how many codes could be used per household. We selected the free shipping method which promised our orders would be here within 5 business days. Awesome. 2 weeks go by and neither one of us have received an email stating our orders had shipped, so I contacted their customer care. Glynnis, the representative I spoke with, informed me my order had been cancelled because only one promotional code could be redeemed per household. I was irritated that they cancelled my order without notifying me (or refunding me!), but whatever, I'd get over it. I asked if she could check the status of my boyfriend's order and she told me it was placed on a "manual review" at their warehouse and we would surely get a shipping notification soon. Another week goes by and still no email, so I contacted their customer care again. Glynnis told me once again his order was under "manual review" but that she could release it for us if we'd like. If she could release it so easily for us WHY WASNT IT ALREADY TAKEN CARE OF? Why was it under review at all? She couldn't tell me. It's been another week and we still have not received an email stating it has shipped. BeautyKind is a scam. Please, please don't waste your money on them.

Date of experience: August 18, 2015
Tennessee
1 review
5 helpful votes
Follow Hannah G.
Unfollow Hannah G.
Share Review
Report Review

Pleasantly Surprised
August 4, 2015

I ordered from them... and then read all of the previous reviews on this site so I prepared to have some issues. However, I received a delivery from them on which I successfully used a promo code, and I had no issues cancelling and receiving a refund from a different order. I really expected to have lots of problems, but they were helpful and I received my products in a normal amount of time.

Date of experience: August 4, 2015
New Jersey
1 review
19 helpful votes
Follow Jaime G.
Unfollow Jaime G.
Share Review
Report Review

This company is so shady and rude. They give out promo codes, collect the money, cancel the orders, and then call their customers crooks. They delete any comments that aren't supporting them including questions. The CEO is beyond rude even in social media. They blocked me from there Facebook page when I asked if they were going to cancel the orders again when the code is used. They give very little to charity and use that as a publicity gimmick. I will never try to order from this company ever again. I say try because they have cancelled 1,000 of orders and blame the customers for using the coupon code yet have put the same coupon code out 5 different times and cancelled the majority of orders. This company has no morals. I have reported them to the BBB for their shady business policy's and their absolute rudeness to people!

Date of experience: July 22, 2015