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AE
3 reviews
3 helpful votes
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Powerbeats2 wireless
March 27, 2017

On to my fourth pair in two years. Good news is they were all replaced on warranty. The bad news is they all failed in exactly the same way. I use them at the gym and when bike riding, so I sweat a bit (maybe that affects them). The controls crap out (and will not reset) and then the cover falls off. If they would fix this flaw then I'd be happy with them but until then I suggest you find something else.

Date of experience: March 27, 2017
Illinois
1 review
0 helpful votes
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I get it. People don't review when they're satisfied with the product. They only do it when they're unsatisfied. I'm with you and I haven't reviewed a product in years. DO NOT BUY BEATS. I'm embarrassed that I spent money on these. The battery life is absolute GARBAGE. I'm lucky if I get two hours out of them before I have to recharge. I tried to return them but they refused to refund. On top of that the audio quality is not worth your penny. Avoid these at any cost and put your money into a different brand that actually follows through on what's advertised.

Date of experience: June 8, 2023
Philippines
3 reviews
2 helpful votes
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I just got my beats studio 3 headphones and they sound amazing! The noise cancellation works to perfection, when I'm on the train or walking around the city I can't hear nothing but the music. The sound is the best I've ever heard from any headphones I've had in the past. The bass is tight yet deep and the highs are clear and crisp. The battery life is long, I usually charge it only once a week. If you're and audiophile like me, you will be so glad to be an owner of these tremendous beats headphones.

Date of experience: April 4, 2022
New York
2 reviews
2 helpful votes
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Apple told me it was likely my device causing the issue, then I told them they also made the device and they clammed up. I get random interference sounds which are loud and bad. Spent hours with support, sent product back in (Beats Fit Pro) and they returned it saying it's fine. It's not fine. I'm done with Apple, this is nonsense. $200 for a pair of earbuds that doesn't work and hurts my ears with loud sounds is not cool. Their BS support is basically gaslighting, telling me it's my fault.

Date of experience: December 14, 2022
New Jersey
121 reviews
357 helpful votes
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This is the apple site
December 31, 2017

I have ordered via the site to pick up in my store. I dont want my apple mailed to me unless it is absolutely necessary. The customer service is very good if combined with corporate. This is why I pay more for Apple products- the support outshines microsoft like the like of the sun if you were standing on it.

Date of experience: December 30, 2017
Pennsylvania
1 review
0 helpful votes
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Powerbeats 3
September 7, 2020

I purchased the beats 3 years ago and I have gone through 7 pairs of headphones in that time. Absolutely the worst headphones I have ever purchased in my life in the only reason I had 7 was because I was getting them repaired and the sent back to my house for free. I got tired of the poor Quality and purchased a pair of headphones that cost $20 and haven't had one Issue.

Date of experience: September 7, 2020
New York
1 review
0 helpful votes
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Quite good but..
April 5, 2017

The Beats headphones are quite good however they got some cons. The reliability seems not very good to me, atleast none of their headphones I used lasted long enough. And the second point is their pricing - the headphones cost a lot while there are some other ones of a good quality on the market.

Date of experience: April 5, 2017
Rhode Island
1 review
0 helpful votes
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Poor
October 2, 2021

I've had these headphones 5-6 years now and I can't even say anything positive about them. They never charge the audio won't come through. This is the worst product I can ever own.

Date of experience: October 2, 2021
Pennsylvania
1 review
0 helpful votes
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The materials felt absurdly cheap for the price. The logo and accents on the headphones were faded and uneven in certain places. Does not look nearly as nice as the pictures on the website. Overall, it looks like it was made in a third world sweatshop. Don't even get me started on the sound quality, or rather, lack thereof! Absolutely terrible! Mostly treble, very little bass, mids are totally lost. The bluetooth function is very spotty, I ended up trying out different aux cables. I tried my highest quality aux cable and the sound still sucked. These headphones are not designed for music lovers. I am WAY happier with OneOdio Over Ear headphones. They're only $30 dollars (a fraction of the cost of Beats by Dre) and they are way better quality for the price. PLEASE DO NOT WASTE YOUR MONEY ON THESE CHEAP PIECE OF CRAP HEADPHONES

Date of experience: April 7, 2022
Illinois
3 reviews
28 helpful votes
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These headphones are total garbage. They have bad sound quality and the price is a rip-off. I can literally go to Dollar General and get better sound quality headphones for at least $100 less. BOOOOOO.

Date of experience: January 5, 2015
Georgia
2 reviews
2 helpful votes
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I felt, yet again, compelled to write this review about the Beats Studio 3. I have to say that I am pretty disappointed about the all round quality with these Beats Studio 3. From the noise cancellation to the construction, these Beats do just do not hit the quality one would expect with the price. The noise cancellation is mediocre at best. You still get a lot of outside sound that will filter into your music experience. When using the headset to make phone calls, background sound really interferes with the receivers sound quality to the point the person may ask you to remove the headset so they can understand you. As for the construction... they are fragile. The inner plastic panels are extremely flimsy and can break relatively easy. If you are in the market for a headset and are willing to pay $300 plus for them, I would not recommend these. Look elsewhere for a head set. There are plenty of reviews that will guide you on a much better path. I would recommend a different brand and model but I would not want to give the impression that this was not a valid review. I absolutely felt compelled to write this because I am tired of manufactures selling crap, while knowing it is crap. I really am not sure how anyone could review this product and give it a value of more than 3 stars... it really is not worth the price.

Date of experience: October 28, 2019
Germany
3 reviews
3 helpful votes
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Branding
February 10, 2017

They could make the earphones better taking into account the price the company sets for its products. Its all branding, same as other several trademarks..

Date of experience: February 10, 2017
Florida
1 review
0 helpful votes
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Exquisite sound!
November 27, 2019

I got some beats for my birthday and I immediately heard the difference. The music sounds so good- especially house music. A totally different experience!

Date of experience: November 27, 2019
Tennessee
1 review
0 helpful votes
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I purchased my headphones May 2020. I enjoyed the headphones, I mean I really enjoyed the headphones! My music sound AWESOME! However, in early November 2020, I was folding my headphones to put them back in the case and they broke. I always put my headphones in the case, I even kept the receipt from when they were purchased in May 2020. I did research online to see if there was warranty for the headphones because I only had them for 6 months. There was a warranty and I called the support desk and I was informed I could send my headphones to be repaired. I got an email stating they have been trying to contact me about my headphones (no phone calls or email) until 11 hours ago from today and then another one from 48 minutes ago stating my headphones could not be repaired due to "accidental or misuse" I really wish I had the headphones at this point so that I can show pictures. There are broken when you fold the headphones inside to put them in the case. The representative Jason stated they could fix the headphone I would just have to come out of pocket for it. I said "well, how much is it?" Jason said, "$199." That's how much I paid for the headphones! I will never buy beats, or any other apple product EVER AGAIN! They suck and don't care about the consumer. There were no dents, scratches, or anything that would support the claim of misuse/accidental. I wish I had them now so I could add pictures.

Date of experience: December 4, 2020
India
11 reviews
4 helpful votes
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Beats headphones are the best, I name them beast headphones :) cuz it has good sound quality, a bit high price but worth paying for great bass sound, it also has aptX and AAC support, great Qi wireless connectivity charging case, USB-C input also has good battery life. There are also some negative things about those headphones which I want to mention: Earbuds are bulky and stick out of your ear. You can choose between volume controls or voice assistants, but there is no need for a multipoint connection.

Date of experience: August 25, 2020
Wisconsin
2 reviews
0 helpful votes
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White Studio HD
August 10, 2019

Overall Beats by Dr. Dre are good quality headphones. I got the white Studio HD and they sound amazing! Talk about bass! I'm very happy with my purchase.

Date of experience: August 9, 2019
California
1 review
0 helpful votes
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Beats
September 22, 2022

The beats studio buds affter 1 week the one of the earbud started to cut off very dissapointed when it got stolen i relied on the beats app locator but did not work

Date of experience: September 22, 2022
Pennsylvania
1 review
1 helpful vote
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Absolute crap
October 8, 2021

Don't waste your money. The screws always fall out and you can't keep them on your ears. Dre sold it to Apple…. Hmmmmmmm

Date of experience: October 8, 2021
Kenya
12 reviews
89 helpful votes
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Overrated
November 20, 2016

Beats is overrated. There's better competition, but Beats relies almost entirely on marketing and promotion.

Date of experience: November 20, 2016
GB
3 reviews
3 helpful votes
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Can find better
October 9, 2018

While the quality of the headphones is ok, you're mostly paying for the brand. You can definitely find better quality for same price.

Date of experience: October 8, 2018

Overview

Beats has a rating of 2.9 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Beats ranks 6th among Headphones sites.

service
3
value
4
shipping
5
returns
2
quality
4