Member since December 2015
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Beats By Dr. Dre
On to my fourth pair in two years. Good news is they were all replaced on warranty. The bad news is they all failed in exactly the same way. I use them at the gym and when bike riding, so I sweat a bit (maybe that affects them). The controls crap out (and will not reset) and then the cover falls off. If they would fix this flaw then I'd be happy with them but until then I suggest you find something else.
My daughters prom approaches and the best they have done is offer 15% back so that we can get it modified by a tailor! We discovered that if she pulls it down by 12cm then the measurements we sent actually work, unfortunately she'd be naked from the waist up. How this pathetic offer would actually help I have no idea, you can't magic material where there is none.
I was going to complain to the US consumer affairs but from my research this is not US registered company.
If you still don't believe these people are frauds I would suggest you try clicking on some of their "Join our community" links and see where you end up!
I have been waiting over 6 months for an order that was due in 6-8 weeks, no one has any answers and you just get a scripted answer from their phone operators, which is no help what so ever. I am also waiting on a refund for items, that because delivery is taking so long, are no longer available. No responses to phone calls, emails or posting on their facebook page. Stay away from this company. I heard someone is taking them to court to get their money back. I would give not star rating if this system would allow!
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