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BeachsissiReviews 1,275

2.1
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Beachsissi Reviews Summary

Beachsissi has a rating of 2.1 stars from 1,275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Beachsissi most frequently mention customer service, return policy and full refund. Beachsissi ranks 19th among Swimwear sites.

service
646
value
631
shipping
646
returns
538
quality
605
Tennessee
1 review
5 helpful votes
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I was a little apprehensive when ordering my swimsuits from this website after seeing all the negative reviews (which I didn't notice until after ordering), but I actually had a good experience with this company. I ordered two swimsuits and about 2 weeks later I received only one of them, so I emailed them asking where the other one was. I got a quick response to my email and had the other swimsuit within days. I ordered a tankini and a one piece, and they both fit perfectly and are super cute. I've not gotten the chance to use them in the water yet (thanks COVID) so we'll see how well they hold up! I chose 4 stars instead of 5 because shipping did take a little while despite paying extra to have them expedited. I ordered them on 5/15, received one of them on 5/25 and the other 6/1. Overall I am satisfied with my purchases.

Date of experience: June 2, 2020
Arizona
1 review
0 helpful votes
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I ordered a swimsuit with expedited shipping and never received it. I asked customer service to refund me my money and they refused. I'm now out $40 and still no suit. To top it off my emails are now being ignored. Do not order from this site! Save your money!

Date of experience: June 1, 2020
Tennessee
1 review
1 helpful vote
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Beachsissi
May 31, 2020

I ordered a bathing suit from this company and paid for expedited shipping and it's been 2 weeks now and still no bathing suit and no tracking for my product. I have no mailed this company over and over and never get any responses. They are quick to get their money but you will either wait a long time to get your bathing suit or not get it at all. I will never order from them again! Ever.

Date of experience: May 31, 2020
New York
1 review
0 helpful votes
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Good with caveats
May 19, 2020

After reading reviews ordered up and shouldn't have. Colors/vibrant. Material/sturdy and made well. Shipping was longer than normal but fine. Wish you could order different size tops with bottoms (some of us are busty)! No returns necessary. Would order again.

Date of experience: May 19, 2020
Germany
1 review
0 helpful votes
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Refund stalled
May 18, 2020

I returned the item with a tracking number. The delivery service provided info that the parcel has been successfully delivered.
The contact person claims that they have not received the parcel.
I would not recommend to use this site for purchase.

Date of experience: May 18, 2020
Portugal
1 review
0 helpful votes
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Order day: 08/03/2020
The tracking link does not appear new information since 15/03/2020!
I already sent lots of emails and they don't care
I already asked for the money back and nothing!
On the website say the order takes a maximum of 15 working days.
The order never arrived
ZERO STARS!

Date of experience: May 18, 2020
Australia
1 review
2 helpful votes
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Maybe I was just lucky but I've had several good experiences with this company. My first order was exactly as per the website and arrived in good time (we live in an isolated area and are used to delays so it might not have seemed 'timely' to city dwellers) the second order was the same. I had been ordering surf swim tops one size up in case this was an Asian 'petite' manufacturer, and tops were slightly loose, so third order I decided to try a size down, I mistakenly ordered S instead of M (I had been ordering L) so when it arrived it was too small, and as it was clearly my error I did not expect any return policy, but they agreed to send me M for half the cost and I kept the S (which I gave to a friend). I know this could be seen as a scam if you don't have a friend and it was their mistake to send a wrong size or a poor fit, but this was my error so I was pleased with the result. I've been wearing the surf tops for nearly 2 years and still have not thrown out the first one, though it is really faded in the sun now from constant use, but the stitching has held up in sea water, so the quality is good. Surprised to see so many negative reviews, as I was happy with multiple orders from this company.

Date of experience: May 12, 2020
District of Columbia
1 review
11 helpful votes
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Do not purchase ANYTHING from this site. The suits are not as imagined, and forget returning them if you're dissatisfied. The first option they give you is to buy another item instead for half price... and then when they finally agree to accept your return, they do not provide a shipping label. If you're in the US that means paying at least $30 and filling out a customs form. Absolutely not worth the hassle. Do not waste your time, energy, or money with this company! You will be disappointed.

Date of experience: May 12, 2020
Texas
1 review
1 helpful vote
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Ordered
May 11, 2020

I ordered the "Nothing on You" and the Floral print high waist suits for a trip- shipping made me a bit nervous because I read the reviews on this site. BUT, you cannot track your order until it comes into the country- it took a week for that to happen, and then the order was at my doorstep 2 days after it got into the country. This company avoids returns and it says it on their website what happens when you try, so I am confused about the reviews that are pissed because of that... cute suits, cute site, cute life- if you have your suits enjoy it and read the site from now on before ordering.

Date of experience: May 11, 2020
Colorado
1 review
0 helpful votes
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Seriously the worst website I've ever purchased from. It's a scam, do not fall for it. I asked for a refund and they've gave me a "solution" which is to purchase another item at half the price and they won't take back what I already ordered. Give me a damn refund!

Date of experience: May 8, 2020
Georgia
1 review
1 helpful vote
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Do not recommend!
I bought four swim suits and none fit. They are not equal to US sizes as they claim. Now they want me to pay to ship them back to China instead of the warehouse in the US where they came from.
They offered to send me one free one in place of the four I already bought!
See emails they sent me below
We accept return. It's just our warehouse is in China. Return shipping cost is on customer's part.

We only want to protect your benefit at most.

Return shipping cost is high, it takes long time, we can only refund you after we receive your return.

That's why we recommend you exchange for another new item by half price instead of return.

Or we can send you 1 new item for free, without any charge to replace return. You even don't need to pay for shipping cost.

Kindly please consider this.

We have a solution for this problem: we will resend you new items with half price or 1 new item for free.

For the received items, you just keep it, and no need to return it back. Is it OK?

Date of experience: May 7, 2020
New Jersey
1 review
0 helpful votes
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Beware!
April 26, 2020

Never order from here! If something is wrong you can not return and if you do it goes to China. Instead they will try to refund you $3.00 to just go away. Move on don't do it you will not be happy and out of money. Poor quality also and colors do not match!

Date of experience: April 26, 2020
Texas
1 review
17 helpful votes
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Our purchase arrived 6 weeks after ordering with no invoice or packing slip. There is no customer service phone number on the website and there's a reason for that. You have to email the company to try to get an address for sending items back and they never provided that-just told me I was past the 15 day return policy - which of course I was because I had no return address or invoice and no one returned the first 2 emails we sent. Clearly this is how they make money.

Date of experience: April 23, 2020
Alabama
1 review
9 helpful votes
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I have sent them my order number and pictures of the items to be returned. They keep trying to make deals rather than giving me the return address.

Date of experience: April 21, 2020
Florida
1 review
17 helpful votes
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Ordered 3 swimsuits that arrived and were way too small, even though I ordered up. I contacted them to return and get a refund and they offered to send me new items 50% off. Wtf? No, I don't want more items or to spend more money. I just wanted items that fit in the first place! I got the same reply as others here- you can return but you'll have to pay for shipping to the warehouse in China, essentially not worth it because of the money you lose. So I'm out $90 with 3 brand new swimsuits that don't fit. Never ordering from here again.

Date of experience: April 20, 2020
Massachusetts
1 review
0 helpful votes
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You wait months for your package and the products are garbage. They assured me it would arrive before my trip and it didn't.

Date of experience: April 12, 2020
New Zealand
1 review
7 helpful votes
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Great Company
April 12, 2020

Really puzzled to see so many bad reviews. I am in NZ. Ordered three bikinis, they arrived within about 3 weeks. Quality is fine, sizing pretty much true to size. One is a little small but the others are fine. I had no trouble with my order whatsoever. Admittedly I didn't try to send any back but overall, 99% happy with service and items. Would have no hesitation in ordering again.

Date of experience: April 11, 2020
Michigan
1 review
2 helpful votes
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SCAMMERS
April 10, 2020

DO NOT ORDER FROM THIS SITE. I WILL BE REPORTING THIS COMPANY! THEY ASK FOR YOUR CREDIT CARD NUMBER TO GET RETURN ADDRESS! THERE PRODUCTS ARE HORRIBLE THATS WHY THEY DONT GIVE RETURN ADDRESS... HOW ARE THESE AHOLES STILL IN BUSINESS? KARMA WOULD GIVE THEM A ZERO ON OVERALL RATING IF THAT WAS OPTION ONE IS TOO NICE!

Date of experience: April 10, 2020
Thailand
1 review
0 helpful votes
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SCAM!
April 2, 2020

Still a SCAM. Still have not received my orders for a MONTH now. They outright have been LYING about my orders being shipped. Their Facebook community manager answer vs their Zendesk vs their chatbot are ALL DIFFERENT versions. What a SCAM!

Date of experience: April 2, 2020
Tennessee
1 review
4 helpful votes
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I ordered 3 swimsuits and got one free. They arrived pretty fast, but one of the ones I paid for had a small grass looking stain right on the front of the top. I sent a picture in an email and they replied that the stain wasn't obvious and that it was the item I received for free anyway (which it wasn't).

Date of experience: April 2, 2020